I was looking at a used car so after emailing them, I spoke with the sales person who told me a lot of people are interested so they needed to know right then if I wanted it or not. I had to bring my car in to see the trade in price immediately. After seeing my car, they offered a lot less then I wanted, so I said I'd get back to them that night. The manager said take your time. They emailed soon after and said it had been sold.
I submitted an inquiry online and Brian responded very quickly. We discussed what I was looking for, made a test drive appointment,discussed pricing and sealed the deal. Buying my Crosstrek was everything I though buying a car should be. I hope to be back to do business in the future.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 3, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
Gary Mendelsohn was honest, very helpful and easy to deal with. I purchased a 2019 Forester from Gary Their finance dept. was very helpful, they contacted Subaru of America to find an Owner Loyalty coupon in the amount of $ 500.00 that I couldn't find.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I purchased my Audi Q5 in Late August 2018..... I had a wonderful experience and the service was amazing through the whole process.... I had a little noise when stepping on the brakes... I brought the car back in today there was a small stone in between the rotar and pads. Steve replaced not one but both pads so that they would be even! I???m so thankful and happy for the service I received and for my salesman Steve. Rhonda
Alex was the person I sealed with at Ramsey Subaru. From start to finish, he went to the extra mile to identify the vehicle I want and worked to get it with the reasonable price point. After the car arrived to the dealership he immediately set up the appointment to pick up the car which I couldn???t make due to my flight arriving late from overseas. He still accommodated us same day even they were so busy and delivered the car to us without any issues and problems.
Just purchased a CPO Crosstrek last night. The total experience was terrific. We never felt that we were being given a sales pitch. We went in knowing what we wanted and there was never an attempt to talk us into anything else. All employees were professional and efficient. It began with Karen at the front desk. She was friendly and accommodating. Then we took a test drive all over Ramsey with Christopher Fuchs. It wasn't just a quick drive. Chris answered all technical questions about the vehicle. We got a real feel for the vehicle. Then we worked with Alex Petrushin for the trade-in and the purchase. Alex was fair with us and efficiently completed the required paperwork to get the deal moving. He was knowledgeable and friendly and top notch. Then we sat down with Michael Pandolfelli for the financing end of things and Michael was also efficient and friendly. There was one last gentlemen that we dealt with and not sure of his name who assisted with the app along with Chris. Another pleasant and helpful person. All in all I would highly recommend this dealership to anyone. This is our first Subaru and it will not be our last because of the great experience at Ramsey Subaru! Well done Gentlemen!
We were referred by friends who are Subaru ambassadors and Alex and his team took great care of us. Fair price, knowledgeable staff, and an efficient process had us in and out with a new Crosstrek in less than 2 1/2 hours!
I had been searching for a new WRX for months trying to find the car that fit my needs perfectly. My one and only was at Ramsey Subaru. Even though the dealership was just shy of two hours away from my house, we still decided to complete the deal with them. Alex, Brian, Chris, Michael, and Emmanuel were all a part of my car buying experience and it was exceptional from start to finish. They made sure that I was aware of all the options I had in front of me and answered any questions we had. There was not a single moment where I felt like I was being involved with pushy salespeople or forced into something that I was not comfortable with. I am certainly a Subaru owner for life...
I bought a new Escape at Ed Carney Ford. I love the car - and I found my experience working with the salesman to be very professional. He went out of his way to make me a happy customer- making sure that every detail was addressed and all my questions answered. The salesman was friendly and worked hard to be thorough and accommodating. I highly recommend Ed Carney Ford for a top notch experience! Allison
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