Great service, nice showroom / knowledgeable staff
by William Lynd from Albany
December 3, 2018
Audi Albany is a first-class place to have car serviced. Beautiful, clean shop. Work done right the first time. Great service, nice showroom and knowledgeable staff - not sure what you could ask for (well I guess you could ask for lower prices, but dealers are known for their low prices LOL).
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
I rolled up at about 6pm with not even half a year of credit history, $600 and major anxiety. Dave, Anthony and even Joe did an amazing job helping me. They didn’t run me in circles, answered every question I had multiple times and genuinely seemed to care that I get a car. Dave helped ease my anxiety and didn’t try and push me into an expensive car, and made sure not to get my hopes up for a car I didn’t have a chance with. Anthony answered yes or no for chances with a list of cars even tho he was probably busy. And Joe gave sideline moral support that made me feel like we were all buddies. 10/10 would sell soul to them they were so charming
I called them up days prior to my visit and they walked me through everything and had my paper work and vehicle ready for when I arrived. The vehicle I wanted was in exceptional condition and well priced. My representative’s name was Tanner and he was beyond helpful. He was polite and very informative. They delivered my car at no cost to me. I called him up days after I received my vehicle and Tanner ON HIS DAY OFF, was still able to help me with my questions and concerns. I highly recommend this place and make sure you get Tanner. You can’t go wrong!
My husband and I had to find a vehicle asap due to an accident and this is the second time this has happened to us. Went back to Dan and Mike, and again they provided superior service. Both times, they provided us with a decent vehicle, good price too, and went above and beyond to help. So hard to find people like this today, and hope they don't change. Kudos to your business and heartfelt thanks to you all. Hopefully next time it'll be to trade up, not due to accidents!!!
I was looking for a nice and a good car which would met my expectations according to my budget; the team at haddad Subaru Pittsfield were so nice and showed me so much patience to try to help to find the best option for me that I ended happy and I’m enjoying so bad my new car Christian was a great help and will be coming back when needed
who would ever think that shopping for a car could be such a good experience. Our salesperson, Amber, was absolutely the best! She was professional, very knowledgeable, and a really really sweet person. We love Goldstein and have spoken to many people about how well run this dealership is.
I had a superb experience at Captiland Motors thanks to Chris Pivacek. He went above and beyond to ensure I had the best financing, made himself accessible at all times, and was incredibly knowledgable. Highly recommend and you won't be disappointed.
I am satisfied with my buying experience at Goldstein Subaru. Overall things went fairly smoothly once we got my financing straigtened out. I feel good about being in a new car -with so many safety features and love the island blue pearl color I picked.
I recently purchased a 2016 Subaru Legacy with the assistance of salesman Rod Natalie. Rod was very knowledgeable about any question I had regarding the car and also followed up on any questions that he did not know off the top of his head. He was very patient in the whole process and did not get annoyed with any of my oddball questions. The quality I look for most when shopping for a new car is non-aggressive salespeople. Capitaland's atmosphere was non-pushy and I would recommend this dealership to anyone looking for a quality experience.
I want to correct a mistake in my previous review. Apparently I somehow only chose 1 star--confusing it with #1 being a top rating! Please note my corrections in this review. Also-reaffirming our delight in dealing with your salesperson Yoko Lovely. We are very much enjoying our Forrester.
I felt no pressure, so comfortable. Yet, I got much information from Yoko. Her boss must be a very good behind her. Yuko was very nice to explain the complex features of New Subaru with tagged pages of the instruction books. I have never had such experiences when I picked up new cars. I have no reservations to recommend the dealer to my friends.
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