Easiest new vehicle purchase I've ever experienced.
by connolly26 from DealerRater.com
November 28, 2018
This was my first time and Paramus Jeep and I can say that it will not be my last. As soon as I walked into the dealership I was greeted by Jay the sales manager and introduced to Jerome the salesman. Right away they explained all possibilities I had to keep me within my monthly payment limit. Numerous times throughout the process Jay stopped over to insure it was going smoothly. Jerome expedited the process knowing I had limited time to complete the purchase and I cannot be more happy about my new Jeep. I want to thank Jay and Jerome for making this the easiest vehicle purchase I've ever experienced!
Frank Tinelli, great salesman/excellent experience
by Aviphd from Nanuet, NY
December 5, 2018
Frank got back to me immediately and was able to give me a clear, honest offer within a day. I had the best closing experience ever on my Forester lease. The paperwork was prepared in advance, I just walked in, signed and left with my vehicle, exactly as expected. I have dealt with many dealerships in the past, having purchased or lease many cars. This experience was, by far, the best one I have ever had. I am a real customer. I would definitely come back again for my next vehicle. This is a class act dealership. Thank you.
Excellent Maintenance, Prices and Customer Service
by Sonny Hung from Fresh Meadows, NY
December 4, 2018
We leased a vehicle from North Coast Subaru. Their sales representative was great. Even before we went there I heard from a friend that their service department was the best dealer service centers he's used. This was our first scheduled maintenance and the staff was professional and courteous. They were thorough with their assessment and explanation of what was going to be done for this scheduled service visit and afterwards walk me through what was done and covered. We had a tire issue and they looked into it. The came back with an assessment and explained why and the cost of a replacement tire along with mounting and balancing. The actual cost quoted to me prior to going in was less than the price of an exact same time online and including the mounting and balancing came out to the cost of just the tire online or what was quoted to me at a local tire shop.
Our son needed a car and had expressed interest in a Subaru Legacy. We had visited another dealerships but felt most comfortable here even though Bill Kolb Jr. Subaru was a distance from home. Glen was helpful, patient and made the experience a good one. It was our second time at the dealership with Glen to review our options of used versus new car purchase. We love that our son will be in a safe vehicle and he's excited to own his first car.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
I am so delighted with this dealership! They answer any of your questions, show you everything you should know about a certain car and you can be 100% sure it wasn't ever burnt in a fire or dumped in a lake!
My salesman, Joe Iucci, took a lot of time with me in setting up my sale and explaining the features on the car. After the purchase process was complete, he sat in the car and showed me/demonstrated all of the cars features. He was extremely helpful! The female finance person, whose name I forgot, was also very helpful.
Clinton Declue is by far the best in the business!!! I'm a very critical person and expect to be treated the way I treat others. Everyone in the service department was exceptional and friendly. I will continue to come to Grand Prix Subaru for any service my 2018 WRX needs. Thank You!!! WRXMombo
Being familiar with Subaru's I came into the dealership knowing exactly what I wanted and what it would take to make a deal that day. The staff was friendly and courteous. The premises was clean and inviting. My salesperson, Joe Iucci, was excellent. Buying a new car can be a nightmare but it was NOT at Grand Prix Subaru and the deal was sealed. I would highly recommenced both the dealership and specifically Joe Iucci. Will definitely come back and recommend to my friends and neighbors.
No nonsense just friendly, polite, and courteous service. Came home with brand new car. Love it, love the dealership, but most of all can't say enough about our salesperson. Joe Iucci. We highly recommend him.
bought my 4th subaru from them and referred at least five different people here to purchase their cars. Best deals in price, best value in service. I worked with Ray the finance manager who always did the best he could in terms of making sure we got the car we wanted within our budget. The amount of effort he puts into making me feel like my business matters is really important and essential. That's probably why I'll not only be buying Subarus, but from only Grand Prix Subaru as well. There were only two things that bugged me, one was that I was told the car would be there in two weeks, and I waited over a month. Not really the dealerships fault that the shipping can't be faster, but the team always did their best to give me a status update. And Ray called me to tell me which incentives to take advantage of to get the best final deal in that time. He didn't have to go out of his way, or maybe he did, but I appreciate it. I was a little taken aback when all I was told to pay was 1000 cash at pick up and then told I had to pay an additional 1300 for the extended warranty, but I plan on keeping this car for a while and the extended warranty through Subaru is the probably the best thing for long-term owners. I picked up the car on a rainy day, so obviously they couldn't detail it, but they said come back any time and they'll do that for me. Of course I'll be back! Overall I got a great deal on the Ascent, a car that's very in demand and probably hard to find any deal at all.
Nicole was very helpful. She took her time to show me everything about the new car. She took her time with me. she didn't rush me.
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