I'm family now!!!
December 3, 2018
I was referred to Julio, by a dear church-family friend. I had no idea that the car buying process could be so seamless, painless, worry free. I was greeted and treated like family. (Not the kind that you have to deal with, but the ones you actually like and haven't seen in a while). While Julio was busy preparing my paperwork and working with several other "friends", I was able to talk with a "sister in Subaru" (she was on her 4th one). I needed to know what kept pulling her coming back to Subaru. -but back to Julio, when I say, he pulled no punches. There was no bait and switch. If I asked for the impossible, he made it happen anyway. The price was the price and that was it. He took the time to explain every coverage option, everything that was included with the purchase of this Certified Pre-Owned Vehicle. I don't know if you get to read this, but Thank you so much, Julio, for your prayers and your service. ...and that was just finance! I found this Forester online that I liked, and had many of the options that I wanted. So Julio asked John to pull it off the lot, so together, they can look at it, BEFORE I got there!!! Who does that?!! (They do!! that's who!!) When I did arrive, John got keys and a tag and went with me for a test drive. We had such a good time talking that I forgot to test the sound system. (Lemme wrap this up) I had to leave and think about what just happened to my life... I don't know what I was thinking, but I wasn't expecting to be treated like long lost family from the time I entered to the time I left. John even picked me up, in my car, at my house, on purchase day!! That was a super great surprise! He wanted me to see what it'll look like when it comes home. John, thank you so much for taking great care of me. You guys have inherited a new little sister!!!