Used Ford Escape for sale in Lockport, NY

Patrick O"Malley and Phil Penepent were the best . They were extremely helpful in getting us what we wanted in a vehicle and extras.

I am pleased with my decision to purchase this Ford Escape. Must have been made with me in mind. I am a retired outgoing senior lady. Great style, color and just the right size. Excellent gas mileage and I simply love the comfy ride.

It's been 7 years since I leased my last Ford. I had leased a 2008 Ford Fusion. It was my first Ford and I absolutely loved it. It was black with grey interior. It had a moon roof and power windows. Luxuries I had gone without in all of my previous vehicles. On top of that, it had SYNC, which allowed me to talk on the phone and access the music on my iPod handsfree! I was in love with my car. However, the sales process and subsiquent service appointments from the dealership, which will remain nameless, were less than desireable. When the time came to return my Fusion for a new lease or to buy it out, they refused to work with me to help me stay in a vehicle I loved. So I had to look elsewhere. Had I known of Howell Motors at the time and the great sales and service teams, I would have headed straight to Wrights Corners! However I did not, so I ended up leasing a Nissan Altima. The price was right and it was a good car, but I missed SYNC and all the other features of my Fusion. When that lease ran out, I went with another Nissan. I leased a Nissan Rogue because I was tired of getting stuck in the snow. Something that happened all too much with the Altima. Another good car at the right price, but it was overall lacking in features, performance, and style. I was also facing another dealership that was less than satisfactory. Difficult to set up service appointments, unclear on pricing, and they lacked the personal touch to make me feel like I mattered. At one point, there was a part recalled and they neglected to tell me that it could take up to 6 weeks to replace until I showed up and dropped off my car. I was without my Rogue for 2 months. Well all that changed when I walked into Howell Motors. I was given immediate attention. From start to finish, my experience was excellent. Mike took the time to get to know me, where I was coming from both personally and previous lease history, and really wanted to match me with the right vehicle for my needs and budget. Every step of the way, he would keep in touch making sure I knew where everything stood and confirming I was still comfortable. He even took care of dealing with my previous dealership and dropped off my Rogue! I've had my 2017 Ford Escape for 2 months and I absolutely love it. Hands down the best vehicle I've ever leased. I have SYNC again, an awesome sound system, and it even has Apple CarPlay! The style is sleek, the performance is excellent, and I don't have to worry about the snow. It's even better because the folks at Howell Motors made the whole experience a joy. I can honestly say they made me feel like part of the family. I can't recommend them enough!

Bought the vehicle in December of 2020. First new car I've bought in over 20 years. Absolutely love this vehicle. Great gas mileage. 3 cylinder, turbo that has some is powerful. Great back up camera and love the big screen display for the radio. Easy to reach controls. Easy to reach cup holders. Plenty of room inside, don't feel cramped. Rides smooth for such an economical car.

Tom was great. Friendly didn't try to up sell us and gave us some time to look around without hovering. My son ended up buying a very clean truck from here. We did a lot of looking and comparing online they had a few vehicles in his price range that he was untested in. I would recommend checking them out.

We already had a 2016 S model that was trouble free for 4 years and currently 48k miles. I replaced my spare car with the 2013 SEL AWD loaded like a Titanium. After 2 years it has been fantastic. Only trouble was 2 bad rear wheel speed sensors. Cost me $54 in parts to replace myself. Many 250 mile interstate round trip drives and never an issue. It had 62k miles when I bought it with full documentation of all minor repairs and maintenance. Regardless of reviews I got a good one. Check the history, check out before you buy, and you can find a good one like I did. They are not all bad.

Under the current circumstances we all find ourselves in the purchase experience was quick and pleasant. Very pleased. Thank you Master Motors! Would highly recommend this dealership to my friends.

This is my second Ford Escape. My first was a 2003. I loved both. I purchased my 2013 in mid-2012 and special ordered it for the color (Red). I have the 2.0 liter engine, which is important. The smaller engine has been prone to fires and other problems but not the 2.0. I have had minor recalls for things like a seatbelt and something else. I love the color, I am happy with how it performs. I was a little concerned about performance when I bought it because it is a 4.0 cylinder and I had been driving 6 cylinder engines prior to this purchase. Not an issue. My only one complaint is that it said it got better gas mileage than it does. However, I have gone from driving a lot of freeway miles when it did perform better to now driving locally and maybe using a tank of gas a month.

René was great through the entire process, everything went smoothly and I’ve loved my 2023 Ford Bronco so far! I would recommend West Herr Ford

I've had my car about 3 weeks. I really like it. There are a few small mistakes that keep it from a perfect five. The door pull to close the door is just an opening. It should be a small pocket, perfect for a ChapStick or a few quarters or whatever. The cup holders have small arms meant to hold a smaller cup or keep a cup secure I guess. They are hinged at the bottom so they are very annoying and difficult to put larger cups in the holder. They should be hinged at the top. The power windows are only automatic down, you must hold the switch the entire way up. When you touch the spot on the outside door handle to lock the car there should be a 4-5 second delay before the automatic unlock activates. That would allow you to check and confirm the car is locked. Small things, but things that could be done better to make the car even better.

Very easy to deal with, nice people. Very helpful, and good prices.

I like the car a lot, and would recommend it to anyone looking for that type of vehicle. It has the space I'm looking for, the comfort is very good. I really like the fact that I can repeat and archive songs that I like on the radio. One thing I don't care for is the "Dial" shifter, I'm still getting used to it, but just don't like it, I like a Stick shifter in the center console or the steering column. Other than that, I'm very pleased with he car, it has plenty of get up and go while still being good on Gas, I'd buy another one.

Had a great experience from start to finish. Our salesman Justin was very pleasant and more importantly not pushy. They listened to a couple of concerns that we had and did their best to take care of them. My wife and I were very pleased.

Nice car,bought it in July 2021 had 24000 thousand miles.I am 77 years old always wanted a small suv.i have problems with it keep saying Low tire pressure i need to know why it keep on doing that i have to keep putting air in the tires.

Took my car there for repair, it was shaking and not going straight, got an appointment within 2 days. They replaced the tires and did some work on the brakes, also had the oil changed while it was there. The problem is fixed, great service.

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

Frozen locks (again) on my F150. Basil Service Advisor Craig Muni got my truck in when another dealer couldn’t for at least ten days. Winter in Buffalo is cold so my truck needed to be fixed ASAP. Basil took care of that in one day!!

Love this vehicle- it is great for everything I do Wish it had hested steering wheel But its great gor taking the dogs and kids out!

Stopped in to Basil because my tire pressure icon was on. The team noticed that I was due for an oul change and tire rotation. They had me in an out within an hour. Team was efficient, knowledgeable and courteous.

I bought my 2018 Titanium Escape about 2 years ago with about 32000 miles. Now two years later I have just hit 46000 miles. At first I had some warranty work that had to be taken care of. Display on the HVAC had numbers out, the sync 3 was completely crazy and it had a bubble in the paint on the lower inside drivers door. All work was completed. The dealer service was outstanding. No hassles . Like any new car to you, the Escape took time to learn where and what all the features were. The Titanium has A LOT of bells and whistles. It took many reads of the owners manual to figure out what they were. Now that I've learned I am very pleased. Things like Lane corection, adaptive Cruise control, blind spot monitoring and a dozen more features are very useful. It has auto park and to be honest I don't use it , but it has it so I had to try it out, and it works like a charm. Many people I know have that feature on their cars, but have never tried it. The interior is nice, except I don't like the seat back configuration with a bulging pillow top along the seat back. It's all for show but a pain in the back for many people. Ford, get wise and build for comfort , not show. The extra large windshield is great. Best forward viability I have seen in modern vehicles. Heater controls are hard to identify . They are mounted low and in a dark area that requires the driver to take his eyes off the road. So that's the negative. And I'm being picky. This SUV is fun to drive, sure footed and comfortable. 2.0 turbo has guts and the fuel mileage is acceptable for this amount of power. Quality of interior parts is above average, as is the quality of the leather seats. All windows are express which is handy. Puddle lights on the front doors are helpful when coming up to the car at night. The keypad entry is nice when you're outside and don't have your keys but want to get in the car. The hands free rear tailgate is great! I use it nearly every day. The sun visors that slide to give you protection from the sun when it's shinning in the side window is a winning feature. The Sync 3 system is great! Ford got it right. It's fast, accurate and voice commands work very well. When I bought this Escape I liked it. Now two years later I love it. I'm not a Techie guy, just a 75 year old retiree who is willing to adapt to modern Ideas

I flew from Owensboro, Ky. On 1/20/2023, to Buffalo, New York to visit Family and take delivery of a like New Honda Clarity from Basil Ford. My Sales Consultant, Jeremy McLaughlin, A true professional within the automotive industry. I will rate Jeremy “The Best of The Best”. Thank You Jeremy and the Basil Family.

Great AWD hybrid option. Nice tech features but not too much. Like the app. Comfy accommodations. Plastic door panels look like cheap crocs though. Otherwise: Recommended!

Was a very easy process, staff were all very friendly, good service, never felt pressured, was very happy with my purchase and i would recommend the dealership to family and friends

This Escape has served me well for 52000 miles in the two years that I have owned it. It gets reasonable gas mileage (28 mpg around town) and 31 on the highway. The EcoBoost turbo gives it enough kick when I pull out to pass and there is plenty of seating and cargo space.

This is our 4th car from Scott!! I have to say he is truly a great salesman no pushy sales and he gets the deal done I will continue to keep using Scott in the future!! Thanks again

I'm very satisfied with the comfort and performance of this car. I feel my road trips will be a pleasant experience driving this car.. I would recommend this car to my friends..

Excellent Great salesperson in corey All questions were answered and was able to do a quich transaction

I found the perfect car for me listed on Cars.com and immediately contacted Towne Automotive Group. They replied immediately and worked honestly with me to make it all happen. They did not try any upsales, or bait and switch like I was experiencing elsewhere. I cant reccomend them enough.

Be sure to get the Titanium model with the larger engine. It is a joy to drive, to start remotely on a cold winter morning, and to use the GPS to find almost anything. I especially like the warning lights that show cars on either side. It is a great car.

A surprisingly quick, fuel efficient, pleasant to drive vehicle. I recommend buying the Titanium version to receive all the benefits of owning the Escape. We’ll worth the additional cost.

The service is excellent. Michael is always very professional and helpful. The wait time was less than I expected. I highly recommend West Herr Subaru.

This vehicle was my sons first car that he saved up and helped pay for. The performance material on seats was nice to have the heated seat option with it. My son totaled his Escape after rear ending a car at a red light going over 45 mph. The car kept him safe and he walked away with no injuries. I was impressed with how safe this car kept my son and am thankful. We had no mechanical issues during the time he was driving it before the accident. It was fairly expensive for a small used car but it is mighty.

I have worked with John Roll over several years.Most recently I purchased my lease car. He has very helpful in answering all my questions and promptly returning my calls. John is a pleasure to work with and I wouldn’t’ hesitate recommending him to my friends.

I have the car in multiple time to get the foot activated lift gate to work right and it still doesn't work most of the time.

We've bought a 2011 Escape and traded it in for the 2018 fwd. I much prefer the 2011 model that drove like a truck and had a better subjective design and way better 360 degree visibility. Yet styles change and the 2018 fwd looks like a crossover. The model we chose had a small screen but there were other good featured like fuel economy and big front windshield. It had good cargo space and some storage by the spate tire. Happy Trails and use the vehicle to escape to the outdoors from the cement jungle of the busy city life.