SUBARU is GREAT~ The employees GREATER
November 5, 2018
I purchased my second Subaru, not even planning to. I went in for an oil change on my 2015 Legacy and left with a 2016 Forester. How did that happen? I am not sure, but I can tell you one thing, I am not sorry in the least, even though the Forester is NOT the same on gas. I dealt with Laura Chapdelaine and my daughter and I love her to death. She is sincere, capable, honest, reliable, and trustworthy. On top of that, she is VERY personable and seems to get along great with everyone. I will not do business with anyone else when I get my next Subaru in 3 years. (Please don't leave Laura. We love you) Nizam did the financial piece as he did the first time. He is great as well, but Laura has left a lasting impression that TRULY won me over after some issues on my Legacy purchase. NOT that it was a bad experience, only that the salesperson was not as knowledgeable on the vehicle accessories. I still loved the car, but it did not have the one feature I wanted. Laura made sure I had everything I wanted PLUS more. I actually was upset because I thought she misinformed me about USB ports. Boy was I wrong. Not only that, there was ONE more than a thought, in a perfect location for my daughter to charge her game system. Yeah to Brattleboro Subaru, A+ to Laura and Nizam, and to a WONDERFUL, and hopefully a lasting relationship for a long time to come. Was so much fun, coming in for an oil change and leaving with a brand new car.