Subaru Legacy for Sale in Worcester, MA

Buying our new 2019 Forester at Patrick Subaru was Excellent, it was a comfortable relaxed atmosphere.Our salesman Nate Goodro was great to work with very knowledgeable and no high pressure sales. Made sure we were happy with our purchase.At delivery thoroughly explained all the features of the vehicle and answered any questions. Prep. of the vehicle was also done very well. Great buying experience.

Al Pagliarulo was excellent to work with on the purchase of my 2019 Forrester Limited which I picked up yesterday. This is my first Subaru so I had lots of questions before I purchased the car, did 3 test drives, and had lots of questions when I picked up the car to be sure I knew how to work everything. Throughout the process Al was professional, no pressure, and answered all my questions. In general, I was pleased to find the atmosphere at Patrick friendly and respectful. I liked being greeted by the sales manager Susan whenever I walked in. All the staff seem to work well as a team. None of the craziness and hard sell you find at other places. I LOVE my new Subaru! It was a great choice for me!

After reading reviews of Joe Dinneen -- some from customers who had purchased multiple cars from him -- on this DealerRater website, I specifically made an appointment with Joe. Initially, I was interested in more than one Subaru model, and Joe seemed genuinely interested in finding the right "fit" for me. Throughout my purchase of a 2019 Crosstrek, Joe was very respectful, low-pressure, and extremely responsive to my questions and emails. Tri Le handled the paperwork upon delivery and was also very low-pressure as I declined extra services. I did not finance.

Al Pagliarulo is a man of his word and delivered on all his promises when I purchased a pre-owned vehicle today (11-29-2018). He was very knowledgeable, polite and a consummate professional. No high pressure sales tactics or the like. His employer Patrick Motors also has no hassle policy and NO bait and switch tactics. I hope the car, which so far I love, gives me many years of pleasure. I would definitely do business again with Al P. and his company Patrick Motors of Shrewsbury. Thank you Al. John P. Maruca

Al was wonderful.. I wanted to purchase a used Forester 2016, He found me the perfect one. We went on the test drive, and I new this was my car. So very pleased with my new Forester.

Al is very knowledgeable about the Subaru cars he is selling! I found Patrick???s very professional! So, far I just love my new Forester!

George was my service advisor and he was fantastic. Professional and helpful. I am very satisfied with the service I received, a really good experience under the circumstances.

Very happy with all the work Dan M did to help out getting me into another Camaro. Was a smooth and easy process throughout. Go so Dan if you need a new car.

Erick nos ayudo buscar un carro que trabajo con me credito, yo recomiendi a automax en marlborough u tambien a erick si andan buscando un caro vengan a ver a erick

Have been a long time customer and keep coming back due to the excellent service provided and friendly and knowledgeable staff.

Great car, great sales team and great overall customer service. No pressure and smooth experience. You are first class all the way! Thank you Mike, Matt and Long Subaru!

Matt did a great job helping me find my new car. He was friendly, helpful, and professional. I love my 2019 Impreza. I would recommend long Subaru to anyone.

We went looking for a used vehicle and like everyone else we wanted a good deal and a pleasant experience. Well, we found it here at Long when we purchased a certified used Outback. Good value on the vehicle, excellent customer interaction from our salesman David Fayard (really knows his vehicles) and just over all a good experience.

Awesome people, awesome service. They found exactly what we were looking for at a price we could afford. We have bought our past 2 vehicles here also. Daughters also purchased vehicles here. We bought a 2014 Chevy Equinox. Love it!!! Luke was our salesman and he was so helpful in the whole process. We were totally satisfied!!!! Thank you Luke! Thank you Russ!

I had been looking forward to seeing the New 2019 Forester. So while my 2009 Forester was in for an oil change I took the opportunity to see the new model. While I was in the show room I spoke to Melissa Spencer who answered my questions and offered a test drive. I was so impressed with the new model in the show room, on the test drive and with the low pressure conversation, that I thought about it over a few days and looked at the literature from the dealer and on the Subaru website. Later I downloaded fromt the Subaru website a report of the car with the options I was interested in and emailed the information back to Melissa and asked her to start the processes of locating one. Ordering the car was straight forward and the expected delivery time I was told was pretty accurate. As soon as the the car arrived Melissa called and I made an appointment to see the car and finalize the purchase. (I also brought home the operator manual from the car to start getting familiar with all the new technology). The next day when I arrived at the dealer the car was ready for pickup but the insurance company had not yet faxed back the required documents and I thought I might have to return the following day. We contacted the insurance company again. While we were waiting Melissa spent two hours making sure the new car was prepped, explained all the new vehicle options including Starlink and Eyesight. Fortunately, the paper work finally arrived and the dealer was quickly able to process the Insurance, Registry, plates and vehicle inspection and also register the car on the Subaru websites so I could go home with the car that day. Over all it was a good experience.

We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.

Great customer service from John, always figures things out! He makes me want to buy another Chevy, please clone him!!!!

I am very delighted with the help and knowledge that Paris showed me and he made sure everything was delivered as promised thank you very much Paris

We recently bought from Village Subaru and the experience was flawless. Erik Holm was delightful to work with. He had the most competitive price among 8 dealerships we reached out to. Eric found the car matching our specs within a day and threw in for free a few accessories that came with the car that we hadn’t asked for. All the negotiations were over email and on the pickup day Erik had all the paperwork ready and we were able to leave with our purchase in less than an hour. We highly recommend Erik and Village Subaru if you are in the market for a car.

Thank you to the Service Department at Village Subaru! The battery in my 2010 Outback started to fail. I called Village Subaru and asked if they could verify what the problem was. I dropped it off, and they replaced the battery for me that afternoon. They went above & beyond for me. I highly recommend the Service Department. Way to go, Service people!