I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
In shopping for a used Subaru with low milage I found, with Ardy Reed's help, a really nice basic 2017 model with great financing. She's provided great service and follow-up and we still love our Outback after one month and 2000 miles over a wide range of paved and unpaved road conditions.
My wife and I have been bringing our Subaru Legacy in for service to Garcia Subaru North for over three years. While we have had no complaints and a more than satisfactory experience it was a recent event that has prompted this review. Over a month ago I suffered a fender better in the dealership's parking lot. Aubrey Padilla came out to investigate, check on the offending party and then offered to help remedy the situation. While the damage was minor, nevertheless Aubrey put her team to work and fixed the problem. Even ordering a part for my back bumper to make the situation whole. I still could not believe that a busy dealership and busy manager would take the time to step in and fix a situation they had no hand in causing. I also want to point out how accessible Aubrey was via phone and in person after promising to help. I plan to be a Garcia Subaru customer for years to come. Thanks again Aubrey.
I am extremely grateful for our experience at Garcia Subaru East. With the help of Ardy, we were able to walk away feeling satisfied about the price we paid for our used car. She followed up with me in the days after purchasing the car to make sure I was 100% satisfied. Great service!!
This place is different from other car dealerships. Good experience. No pressure and educational approach. Showed me the difference of Subaru from other awd vehicles. I also appreciate the follow up. Ardy was great!
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