This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Our 5th Subaru Outback . . . THE BEST THERE IS!!!

by subaru lover from Torrington, CT

May 9, 2019

When it comes to safety, reliability, value for the money, and best of all it's performance in the snow, Subaru is hands down the VERY BEST. I would challenge any other car brand to beat any of these qualities in a car . . . no matter what the price!!!

Subaru Certified

2020 Subaru Outback

2,408 mi.

$27,750

Ext. Color: White
Int. Color: Black
Transmission: CVT
Drivetrain: AWD

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Outstanding Service - Every Time!!

by Impreza,Lisa14 from DealerRater.com

November 6, 2018

1.8 (429 reviews)

2 yrs ago I moved to Cairo (GA) from SA,TX leaving my "Subaru Service Buddies" of 15 yrs behind, never to find comparable service. How wrong I was!! Every visit is a pleasure. Tony and Billy ALWAYS provide A+ service: same day appts (incl emerg. drop-ins), courtesy and knowledge. Steve (Servc Mgr) & his team do quality work (above & beyond) and explain their findings. Waiting area is very clean, relaxing and comfortable, with complimentary refreshments (even occasional "entertainment" is provided by employees who obviously love their jobs!). Nowadays it's so hard to find exemplary service, in any business, but Proctor Subaru definitely has what it takes. See for yourself-you won't be disappointed. I promise!!

Subaru Certified

2021 Subaru Outback

4,892 mi.

$39,650

Ext. Color: Green
Int. Color: Other
Transmission: CVT
Drivetrain: AWD

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So good I bought another one!

by MKatz from DealerRater.com

November 5, 2018

1.8 (429 reviews)

I bought a 2011 Subaru 6 years ago from another dealer, but quickly switched to Proctor for service because they were SO much better! Over the last 5 years they've consistently provided excellent service, never once recommending anything that might not be needed, but on more than one occasion recommending that something NOT be done as it just wasn't necessary. An opportunity arose to sell my 2011 Outback, so I did and did not even look at any other car model out there. I now have a new 2016 Outback and it is wonderful! The sales experience was a good one! Cody Stulley is a great salesman - I never felt hustled or harassed, and I ended up with a good fair deal. Thanks!!

Subaru Certified

2020 Subaru Outback

3,458 mi.

$29,500

Ext. Color: White
Int. Color: Black
Transmission: CVT
Drivetrain: AWD

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Great customer service!

by Judy from DealerRater.com

November 5, 2018

1.8 (429 reviews)

I called, at the last minute, on Saturday morning to get me car serviced because I'm going out of town next weekend. Tony told me I could bring it and drop it off but he probably wouldn't get to it until late in the day. He called back at 10:30 and said it was done. Tony obviously knows two important things: 1) under promise and over deliver and 2) get the work done that's in front of you and don't sit idle waiting on work that's coming later (like scheduled appointments). Smart guys and pleasant to deal with!

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* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.

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