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Vroom (Online Dealer) Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.8 (1538 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2017 Subaru Outback Limited Review
Saab 9.5 An overall gem of a car
by Shortlegs from Watertown
May 3, 2019
4
The only concern that I had was the fact my leg room may have been less then I had hoped for. Other then that it was an outstanding auto.
If it weren't for this one thing, I'd love the car
by screen name from Bellingham WA
April 30, 2019
5
The rear automatic braking system kills my love for this car. If the eyesight thinks you're going to hit something (a wall, another car, etc), it sounds a brief warning, then slams on the brakes. You might just be backing into or out of a steep driveway though. It scares the daylights out of you if you're not expecting it. Literally, the brakes will lock up. There is no instant kill switch for it, and it takes a while to turn it off while holding your finger on the button. I can't back into my own driveway without this thing slamming on the brakes unless I hold up traffic while pushing and holding a button to clear. It resets every time you put the car into reverse. I hate this "feature" so badly. I wish I could permanently disable it.
Even though I didn't purchase a car they still were extremely helpful with all my questions.
2017 Subaru Outback 2.5i Premium Review
Excellent car
by Myetmom from Saratoga, NY
April 27, 2019
4
I owned 3 Outbacks. They are great cars! They look great, they are fantastic in the snow, and they hold their value in resale. I would highly recommend this vehicle as a reliable, stylish,
family car.
2 yrs ago I moved to Cairo (GA) from SA,TX leaving my "Subaru Service Buddies" of 15 yrs behind, never to find comparable service. How wrong I was!! Every visit is a pleasure. Tony and Billy ALWAYS provide A+ service: same day appts (incl emerg. drop-ins), courtesy and knowledge. Steve (Servc Mgr) & his team do quality work (above & beyond) and explain their findings. Waiting area is very clean, relaxing and comfortable, with complimentary refreshments (even occasional "entertainment" is provided by employees who obviously love their jobs!). Nowadays it's so hard to find exemplary service, in any business, but Proctor Subaru definitely has what it takes. See for yourself-you won't be disappointed. I promise!!
2019 Subaru Outback Review
Best car I've owned.
by Linda B from Sioux City, IA
May 16, 2019
5
This car just keeps getting better. Eyesight, Appleplay, auto door locks, improved display......I thought I loved my 2017 Outback!! Subaru continuously strives to improve upon what they have instead of trying to razzle dazzle you. I will never own anything but a Subaru.
I bought a 2011 Subaru 6 years ago from another dealer, but quickly switched to Proctor for service because they were SO much better! Over the last 5 years they've consistently provided excellent service, never once recommending anything that might not be needed, but on more than one occasion recommending that something NOT be done as it just wasn't necessary. An opportunity arose to sell my 2011 Outback, so I did and did not even look at any other car model out there. I now have a new 2016 Outback and it is wonderful! The sales experience was a good one! Cody Stulley is a great salesman - I never felt hustled or harassed, and I ended up with a good fair deal. Thanks!!
2019 Subaru Outback Review
Great New 2019 Subaru Outback 3.6R Limited
by Rallycross from Freehold, NJ
May 14, 2019
5
The 2019 Subaru Outback 3.6R Limited is a Fantastic car! It has an excellent six cylinder engine/CVT trans. Lots of power whenever you need it. The Outback Limited is loaded with all the latest technical wizardry you could want. The Outback has a great ride and very good handling. Plenty of room inside for people and cargo. No need for an SUV when you can drive an Outback.
I called, at the last minute, on Saturday morning to get me car serviced because I'm going out of town next weekend. Tony told me I could bring it and drop it off but he probably wouldn't get to it until late in the day. He called back at 10:30 and said it was done. Tony obviously knows two important things: 1) under promise and over deliver and 2) get the work done that's in front of you and don't sit idle waiting on work that's coming later (like scheduled appointments). Smart guys and pleasant to deal with!
2017 Subaru Outback Review
Good car
by Jazzchip from TUCSON
April 24, 2019
4
Overall, a good car. We've had a couple of problems that while covered by warranty, still made us uncomfortable. I would probably buy another one. I've owned 3 Subarus and I'm mostly satisfied with the brand.
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