This is the way to buy a car. Josh was prompt and regular with e-mail communication. Process was completely transparent with before and after photos freely shown. When we came for test drive, the key was given freely without any sales pressure. We knew we wanted to buy, and the whole process of closing the deal took 45 minutes.
Impressive showroom for a used car dealer, to boot.
Ninety-five percent of the cars on the lot are rebuilt, with prices that reflect that. The quality of the mechanical work is excellent. Our salesman, Brad, was helpful and knowledgeable. They submit your credit app to multiple lenders, so that there is competition. Ended up with the car we wanted at a good price and a very competitive rate. Only false note was offering an after-market warranty that has a poor online reputation. Made things as easy as they could be. Willing to show us cars that hadn't been rebuilt yet, in case we were interested and willing to wait, rather than pushing us to take something off the lot immediately. Car came with a decent set of tires, too.
Matt was very instrumental in my overall experience. He's a highly personable man with extensive knowledge about the products he's selling. He made the whole process easy and it was a pleasure to work with him. I'll be back.
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
My husband and I had to buy a car and the process was a simple and fun when we walked through the doors. There was no pressure and we both felt comfortable. It was a great experience and would do it all over again!
It was time to trade in my truck and to be honest, the only reason why I ended up at this dealership was because they had the truck I wanted. So I made contact to see if we could make a deal and well they appraised my vehicle at less then I owed. So I thought that I was taking my business else where but then they offered me more then I owed. I was very pleased but worried I couldn’t afford the truck I wanted. Then I started talking with Kyle about financing. I told him what I wanted for a payment and he made it happen. The next hurdle was showing up to trade in my truck two days later when the check engine light came on. I was now dealing with Noel. I thought for sure that the deal was off but Noel reassured me not to worry and that he would do his best to get me in the truck I wanted. After some waiting he came back and we walked in to sign the papers. I was thrilled then Noel asked who my insurance was and if I was interested in taking a look at lowering it, i said sure and he made some calls. After about 20 minutes we found a company that lowered my insurance by $80 a month. Overall it was a great experience and I would highly recommend this dealership and it’s fantastic staff to everyone. Thanks
I just wanted to write that I had an excellent experience purchasing an SUV from Goss Dodge this week and wanted to personally thank Denny Johnson who assisted me with my Jeep acquisition. Denny was very personable attentive and an active listener as to the type of vehicle, price range, colors and options I was interested in. He came up with several different models and price ranges for me to consider. He respected my time and wasn't trying to deliver a hard sell. As a sales professional myself I really appreciated his low key yet, amiable and helpful manner. He worked around my schedule and got back to me quickly despite be busy himself.
I wanted to recommend Denny Johnson to anyone looking to Purchase or lease cars and trucks both commercially or personally.
Thank you Denny and to the Squad at Goss Dodge to have ensured a very smooth and transparent purchasing experience.
I have always purchased used cars in the past, but decided it was finally time to buy new! I'm so glad I chose to go to Della Subaru. Shae was the saleswoman I dealt with and she did an excellent job at explaining all the functions of the car and made the overall buying process very pleasant and easy. Thank you Della Subaru for the wonderful experience! I love my new car!!
After finding what the truck we wanted online, Adam, Jaime, and Leandro worked to make sure we had the truck package we wanted with the best possible financial package possible. The communications were prompt and clear. When it came time to seal the deal on our new Tundra LTD, the in person process was thorough and efficient. The entire team worked together to ensure our satisfaction, making the drive to St Albans worthwhile! We have already recommended Handy to others . Thank you all for the positive experience.
Last time I got an oil change there wasn?t a new sticker put on.
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