I purchased a 2015 Subaru Forester from Jim Filipski and Jim made the sale easy and professional. I trust Jim's advice and will definitely purchase another Subaru from him in the future. Northtown Hyundai Subaru is most fortunate in having Jim as a top salesman.
I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
I live in Rochester ny. Made the trip for a low mileage used car. Turned out to be just what I was looking for. Very friendly sales. Competitive price. Even helped get it back to Rochester. Nice buying experience.
Great experience at the dealership. Alex was very knowledgeable and low key. Pleased with the deal i received, will definitely send family and friends here. All the buildings on the campus were brand new and looked great. Free coffee and snacks to boot!
Once I got through the "Customer Service" group that answers calls and emails sent from listings here and got to an actual salesperson, things went great. It took to get to the third one who would be responsive and actually get me to someone who would sell me the car.
Stuart Cooper was great to deal with and I would recommend him to anyone thinking of buying a vehicle from this dealer. Once he and I were working together the transaction was super smooth, easy and he kept me well informed with regular communication. A+ for him!
Great dealership with a great staff. I would recommend them to anyone shopping for a new or used car. The entire buying process was smooth and comfortable. Thank you to TJ in sales, Tracy in finance and Mark, sales manager!
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
Dealer Warranty Repair for my 2012 Silverado Truck
by Paul C. from Hamburg, NY
October 27, 2018
10/9/18 Buying experience of my used 2012 Chevy Silverado truck was pleasant. Had to call 2 days later with a dealer warranty repair for broken manifold bolt. Even though I bought a used vehicle and not a new one, I thought I was going to be thought of as a low priority. When I called, the Service Dept person (Dale I think) was extremely pleasant and showed me the utmost courtesy. He scheduled my service for the following week and it was taken care of as scheduled. My experience with both the salesman (Chris Banning) as well as the Service Dept was absolutely superb. The quality of the service work was performed with high quality. I definitely am an extremely satisfied customer all the way around. Thanks again!
My husband and I came in looking for a bigger vehicle to fit our expanding family. We 0retty much knew what we wanted. We told our salesperson and he immediately pulled the exact car we wanted. We worked quickly through the paperwork and went home with the vehicle that night. Fast, friendly and courteous environment!
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
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