Used compact SUVs for sale near Friendly, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

Our experience on June 6, 2022 it was a great one. Robert the sales manager and our sales consultant Murad Qazi. Were absolutely fantastic. The customer service received rivaled and surpassed any that you would receive at any Big brand luxury Dealership. Our purchase was reasonable and at fair market value. All of the cars are in pristine condition, so the search for one vehicle could have you challenged in selecting just one. We purchased a 2020 Mercedes-Benz GLE 350 4 Matic that had just been received and had several inquiries already. The experience with Murad was wonderful, a true salesman who put us at ease with his cheerful and comical personality. To note every person we encountered here was a true professional and made us feel like a long time customer and a friend of the business. We are surely to make our next purchase from here and I recommend anyone to come and enjoy this delightful car buying experience. Thank you, Marcus L. Jones

I have owned etron Premium Plus for over a year now, it has been a very solid car. So fun go drive, comfortable and looks great.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

I’m a really tough customer and Koons Kiadidna great job! The process was really simple. Jordan, my salesperson, was great and eliminated all of the negotiating and unnecessary stuff usually associated with purchasing a car. Took less than an hour once I got to the dealership. Thanks JORDAN!

I bought a 2022_NX 350. Rides great. Seats are really comfortable. My only complaint is that it requires premium gas and I've asked why many times. I've learned most of what I know on my own.

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

2018 Rav4 was totaled by someone who ran a stop sign. Miss this car every day. Every single airbag went off and me and the other passenger were safe and able to walk away alive. Thankful for this car.

I had an outstanding experience at this dealership and can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the beginning of November about a car I was interested in. When that one sold, he quickly recommended another hybrid that fit my budget perfectly. Mongo was responsive and helpful throughout our email exchanges. When my boyfriend and I came in for a test drive, we worked with Mongo (Alex) and Chas, and they were incredible. What impressed me most was how upfront and transparent they were about pricing and fees. They let me see the price sheet and even take pictures of it. When I asked to put the car on hold to think about it, there was zero pressure - they were completely understanding when we left to look at other options. Mongo was extremely responsive over text, answering all my questions without being pushy at all. He was kind, level-headed, and genuinely easy to talk to. When we returned the next day ready to purchase, Chas got everything ready for us and made the paperwork process incredibly smooth. He even recommended a great place for tints! Mohammed in finance was fantastic as well. He worked with us to arrange monthly payments within our budget and was very transparent about all fees and add-ons. He showed us the breakdown of everything step by step. Even though we didn't go with the VIP package, he included an unlimited tire warranty without increasing our monthly payment, which was amazing. The entire process took about an hour and a half - we arrived around 12:30-1:00 and left by 2:30 with our new car! They also handled our registration seamlessly (we're DC residents but the dealership is in Virginia), provided a temporary tag, and made sure we knew exactly what to do for vehicle inspection. Everyone listened to our concerns, answered all our questions, and made sure everything was perfect with the car. This is hands down one of the best dealership experiences I've ever had. If you're looking for a car, ask for Mongo (Alex) and Chas - they're the absolute best! Five stars all around!

I bought the car at Sabaru of Englewood. First the car didn't came with the originals tires. I asked the seller if the car qualified for the $7000. 00 insentive and I thrust them. The car did not qualify for the gov. incentive because it was built outside the US. The sonterra is a very reliable vehicle. We like it a lot.

Part time Delaware resident but my dream car became available in Maryland. Across the state lines, Emmanuel did amazing work to make the purchase seamless! Answered numerous questions and concerns via text with record response time. Further worked magic with my husband in Maryland to finalize the purchase and had it delivered to our Maryland home which is 30 miles from the dealership. Emmanuel earned this sale and my respect! All positive on this experience and would highly recommend Emmanuel if you are looking for a Lexus.

Miller Toyota in manassas, the staff is outstanding and they are willing to go the extra mile for their customers, I appreciate doing business with the staff. Thanks, Wadell Bourgeois

Just bought used. Interior and exterior awesome. Engine strong. Nice ride, quiet inside. One common issue, water leak driver side door. Which will be fixed.

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

Love this vehicle! I am a older person and really enjoy the features that the RAV4 offers to senior citizens. The ease of driving and parking is a dream with the rear camera screen. NO room for accidents with back up parking. Love the feature of fuel monitoring especially at a stop light it will shut down to conserve fuel and the minute you step on the gas it with take over. I'm all about saving gas!! Tail gate is another fabulous feature, as I am very short and love that it lifts and closes with no assistance. This is my 3rd RAV4 I have owned, by far the best 2022.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

My initial experience at the Safford Brown Kia Dealership was extremely disappointing.I had an appointment with Mark Tehrani concerning the purchase of 2015 Toyota Rav 4.Upon my arrival he acted in a very unprofessional and disrespectful manner(the vehicle that I went there to purchase was already sold and was not even apologetic.Luckily for me one of the managers intervened and the day had a happy ending.Mark Tehrani is not suited for this position,I’ll never recommend anyone to do business with him.

I bought it used in February 2024.In the time that I have owned it I have had no issues whatsoever and it has had all the required maintenance. It currently has between 77000 and 78000 miles. I am the 3rd owner and as long as the proper maintenance is done it is a very reliable vehicle.

Service was experiential,Professional and knowledgeable Everyone from the front desk attendants, to the service representatives had great customer service support. They answered every question presented to them with accuracy. They also provided solutions if needed.

Needs oil filter conversion so oil doesn't drain back, Google it..good power, goes anywhere , better than the 2 door for smoother ride,, I would buy again

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

Good handling car in all weather. Blind spots in back causes me to pay extra attention to people coming up on my sides. Great mileage if you avoid excessive speed. Quite riding vehicle.

Sales persons were very informative and provided quality service. Sales manager took time to confirm eligibility for all possible rebate offers. Financing took time to answer all questions and reached out for confirmation on questions from customer.

This is my 3rd RAV4 Hybrid XLE It's a well made vehicle. Reliable. Comfortable. Efficient. Quiet It has all the comfort features I consider necessary.

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

We really didn't need a new (for us) vehicle but visited the dealer with a friend who was in the market. She asked me to drive this Rav4 hybrid and I was so impressed with its smoothness, quiet and features that we bought it. Our older Rav4 (2005) is much noisier by comparison and we really loved it until now.

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.