Used compact SUVs for sale near Hancock, MD

I want to provide some feedback on an awesome sales consultant (Berlin McKay). It has been about 9 years since I was looking at vehicles and really hated talking to sales personnel and being able to believe/trust them. BUT, I had the best experience while looking at different models of Toyota's. Berlin was patient, respectful and kind through the whole process. It's been a while since I've met such a genuine "Good Guy"! Berlin assisted me in the whole process and was patient even when I didn't have all the details, paperwork and answers. He assisted me with cleaning out my Highlander, no matter how long it took. I remembered: my Highlander's title was in my gun safe, no problem, right? I haven't accessed it for over a year. The lesson is: make sure the battery is changed out yearly! This whole process, experience impressed me and I would recommend Berlin and CMA Martinsburg to anyone. At this time, I really wanted to express the Sales Consultant knowledge with the business, product and paperwork was great! Everyone was awesome from the first visit to the end. I am enjoying my Tacoma TRD Sport!!! What a great experience!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Trent was the salesman that I dealt with, he was very respectful and helpful in my purchase of a car. He made the process very quick and easy on my end and he accommodated my schedule which was important coming from out of town.

Generally the styling is nice, you really can see where the older Escape was used as the basis for this vehicle. The interior is nice and comfortable. Ford missed the mark on storage. The dead space behind the screen, as one example. You can buy a bin that will fit very nicely in that spot. Mileage has been good. Road noise can be a little much as times, and the ride can get a little jittery at speed. There is an odd shudder between 35 and 40mph, that the service tech said is from "cylinder deactivation". Ford and other manufacturers have had this technology for a long time. Seems hard to believe that Ford would screw it up. Was told that it happens in Eco or Normal mode. In Sport mode it's less noticeable, and doesn't really effect the mileage that much. Tried it, didn't see much of a difference. Other issue is legroom in the back seat. I'm 6'4" (and it's surprisingly easy for me to get in and out), but I need to have the seat back a bit. Leaves very little room for a back seat passenger. Overall, pretty good vehicle. Hopefully in the next gen, they'll correct some of these issues.

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

Overall, enjoy my Mazda CX Premium. Pros: Great Handling and solid stance, prefer the lower to the ground/wagon feel, priority on driving vs tech. Google maps and streaming and I am happy Cons: Short driver seat lacks support. Fabric seats in premium have developed a few snags, Infotainment bugs (I like the knob): can add same station to favorites multiple times, statelite always starts at beginning versus current station, and screen dimming auto dim required reading online forums to see the dashboard buttons override the infotainment vehicle setting. Lastly the IP plastic/crystal had to have replaced due to scratch and replaced one still seems low quality. 24 MY upgraded the suspension to make softer and the steering is not as heavy.

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

Service was excellent and the did everything exactly as they said the would! Very easy process!

Love this car. Smooth ride, easy to understand the technology, good gas mileage. I traded in a Lexus NX as it was too hard to understand. This car has all the same features but much easier to drive and use.

WONDERFUL EXPERIENCE WITH SALES AND TRADE-IN TRANSACTIONS AT MARTINSBURG KENT PARSONS FORD!!

Excellent SUV for a mid-size used vehicle the comfort and the way it drives are great very roomy on the inside two thumbs 👍🏾👍🏾 okay KIA

Exceptional Service and Reliability! I recently had the pleasure of working with VIP Member Encore Auto LLC in Hagerstown, MD, and I can honestly say it was the best car buying experience I’ve ever had. From the moment I walked into their showroom, the team treated me like a true VIP – no high-pressure sales tactics, just genuine enthusiasm and expertise. I was in the market for a certified pre-owned SUV, and their inventory was impressive: clean, well-maintained vehicles with transparent histories and competitive pricing. My salesperson, Alex, took the time to understand my needs and budget, walking me through options without any fluff. We settled on a 2022 Toyota RAV4 that was in pristine condition, and the entire process – from test drive to paperwork – took less than two hours. What really set them apart was the post-sale support. They threw in a complimentary detailing service and a 30-day warranty extension, which gave me total peace of mind. A week later, when I had a minor question about the infotainment system, they had me in and out in 15 minutes, no appointment needed. If you’re in Hagerstown or the surrounding area and need a vehicle, skip the big chains and head straight to VIP Member Encore Auto. Professional, honest, and customer-focused – they earned every one of these five stars. Highly recommend!

I,ve had several Jeeps and Subarus and Chevys and my Compass Latitude 4x4 is as good as any for around the city and my freeway trips. Better than the Subaru for the highway and offroad. I feel safe. posted this as i feel some people are harsh and wrong about Jeeps. Do the required oil and transmission services as requested.

I went for the annual emissions test and it failed because of the evaporator in the charcoal area. There is perhaps a weak voltage going into the system.

Sales process was very transparent and timely. The car was delivered to my home as promised.

The CRV is a luxury mid size hatchback. Smooth riding, handles well in Michigan’s winter weather 🤒. Good miles per gallon. I do drive in economy mode. I am still getting used to the size after driving a Honda Odessy. Good overall view. No obvious blind spots. I wish it had a manual garage opener feature on on the Ex.

Did not end up purchasing the car , but their communication was excellent. Would likely try them again.

This is a very good car dont listen to all these other comments they just dont know how to drive this is a great car brand i recomend for any age group

The entire experience at Sheehy was awesome! From Kevin, the sales representative, to Clint, the manager, my entire deal was treated as if it was their own! They made every decision in favor of the buyer to make it feel I was being taken care of and treated right! Highly recommend the entire team at Sheehy VW in Hagerstown!

Love my new crosstrek! My Impreza was great too but the Crosstrek is more my style! I’ll return to Subaru when I’m ready for a new car!

Reese helped me get a car and worked with me even though I have bad credit. He got me a 2017 Kia Sportage that's really nice and he was professional and friendly throughout the whole process. Would recommend!

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Some of the best people and in and out service and all quality vehicles and willing to do whatever is needed to get you in a vehicle

I regretted trading in my 2023 SQ5, but got a good deal on the trade value. I wanted a larger car and in reality the size of this car is fine unless you have to carry around a lot of people or cargo. Eventually, I just got a Q8, which seems like a marvelous car, too. I am an Audi guy and I hate to hear other reviewers trash the car or at least the software. I sure hope I do not suffer those problems with the 2025 Q8 Prestige I got.

I purchased recently a used 2020 Cherokee Limited and it has turned out excellent, I have no problems or issues. The only minor issue that I have is the location of the cup holderss.

Regular service and recall item. They always finish quickly, are fairly priced and are friendly.

Service was excellent. Called the dealership inquiring about a 2010 honda civic. The sales representative, Shane Heimberger, put me on hold to verify the car was still available and physically held the keys so it wouldn't be sold while we were on the way to view it. Car was exactly as described, and parked on the side awaiting for me to test drive. Shane, showed us the inspection information and basically told us everything that was wrong with the car. Purchased the car, and they delivered it the next day to my home over an hour away. Very pleased with the service, would definitely recommend them to a friend.

The Cadillac XT4 Is a good SUV,it just falls a little short in some categories that could make it great.A little better performance.better quaity interior pieces and some reliably issues.

Reese and his boss were great throughout the whole process. Helpful. Informative. Willing to work with me. Not pushy. Let me fully inspect the car. Took care of everything. Even gassed it up and delivered to my door. Constant communication throughout the entire process and made it very easy to do a cash sale. Easy financing options too. Great people to talk to. Great people to work with. We love the new car! Thank you both. I would deal with them again in the future and highly recommend them.

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

I get made of a bit because the Kona is supposedly an "Old Man's" car... but that's what makes it exceptional: reliability, good bang for the buck, and attractive- yet understated looks. It's been perfect for me!

I've had this vehicle limited fwd edition over a year now and it's still awesome as the first day I bought it. Smoother ride and quieter ride than the Honda CRV or the Toyota RAV4. I love that it has GDI and multiport injection which the competition does not. I also love that it has a regular transmission and not a CVT. This vehicle comes with all the luxuries my old Cadillacs had plus a lot more features. This car has plenty of pick up and go. You just have to learn to push down on the accelerator not punch it. I would highly recommend this to anyone in the small SUV class. Cause believe me I test drove them all, and this was by far the quietest smoothest ride and most comfortable car that I test drove.

Reese was wonderful and extremely helpful. will recommend to others. great overall experience very pleased

This wasn't the vehicle I'd gone to the lot to see... But it was parked 2 vehicles down, and the price was $3000 cheaper!! It even has more bells and whistles than the Toyota I'd initially planned on getting. Awesomeness!!