Used SUVs for sale near Java, NY

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

Bought this car as a retired couple to travel in. Lots of room for anything you need to carry while traveling or shopping. Also used to do day road trips with two more couples. Easy for us oldies to get in the second and third row seats, or go on outings with up to 7 people. Love the charging ports for everyone in the car. It has been a very dependable vehicle.

Very great experience with them, had the vehicle shipped and it showed up in no time, 10/10 recommend

3rd XT5 have had no issues with '19 & '21. Current our '24 is experiencing automatic braking and cruise control issues. The vehicle is in the shop to be fixed. This issue has caused crashes. Our experience was shocking with the system slamming on the brakes while moving. Ido hope Cadillac gets this issue corrected. We are very apprehensive when driving and will be since this occured.

Seemed straight forward and easy to deal with. Everyone was pleasant and all business. The car was as described, and we got the deal done quickly. I highly recommend Basil Ford.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

BASIL Ford, they have been consistent in customer service for all 10 years I've shopped there. After a call to Mike he was ready to help when I arrived. I don't waste time at other dealerships. They had my car on the road the next day. Yes, this is my "go to" place. Thank you, Annie

The XT5 was well maintained, inside and out. The ride is smooth. Up-to-date technology. I rode 324 mile road trip was with no problems. My family was impressed with the ride, interior and technology.

Great experience - responsive to questions and accommodating. Collaborates well with the Rochester division - painless buying process and great vehicle in the end !

Never had any major problems with the car. Mostly software problems but they were quickly fixed with a restart/reset of the system. The ride is bery comfortable and on long drives a pleasure to sit it. The place this car has is huge and every passenger has largly enough space. The car is slightly underpowered for such a heavy tank (only 235PS) but is still enough to have a comfortable ride (low RPMs) on the highway. I average 37-33mpg which gives me about 700 miles of range and if you’re not in a hurry and drive about 50-60mph you can even go up to 900 miles on the highway (I drive the mild-hybrid). I feel also safe driving it, thanks to all the assistants it has and the safety-history.

Got a 2023 identical to this 3 weeks ago. Bought it for retirement road travel. Have had 2 SRXs before. Traded in a sweet 2016 ATS Performance coupe reluctantly. No regrets. Electronics are outstanding. Handles better than the SRX. As peppy and nimble as the ATS. Always GM, never disappointed. Value, comfort, performance.

Everyone was very friendly and accommodating. The work was done while I waited and it didn’t take that long. These are very professional people.

Bought a used 2018 loaded Lusso Ti for a good price coming off a lease, in late 2021, for all the luxury and performance, it was a great deal, have had no issues, car looks great, is comfortable, and I just use Apple car play, and prefer knobs to touch screens ( it was funny to watch my son try to use it as a touch screen) can get 30 MPG on the hwy easy, but it's easy to go faster and get less. the DNA is Dynamic, Normal and Anemic, you do have to get used to the car not taking off instantly, D is OK, A not good for folks taking lefts on flashing yellows. Great ride and comfort for longer trips. and the backup warning works great!

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

My only complaint is that I cannot seem to close the door mirrors. Small complaint and not really a flaw but cosmetic. The car is amazing. It has plenty of room and acceleration. It is comfortable and luxurious too.

Excellent experience, actually gave us more for our vehicle than originally offered. Would definitely recommend this dealership and do business with them again. We live a distance away and they even delivered our new vehicle to us, which was amazing!

We love our XT5, it drives great and looks great. The only thing is the navigation. You have to plug in your cell phone to get it.

Very happy with my sales person I would recommend West Herr Chevrolet i was very pleased how we were treated and bought my car after test run price was good and my trade in was good went to other dealers and left.

This is the 3rd XT5 I have had and I think it is a great car for the money. perfect size with enough room for most everything you would need for trips or just around town.

Greg did a great job and will highly recommend to others! Thank you again for great service and getting my wife the car that she wanted.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Dave Whitehorn was my salesman and he did a great job with me ! Went over 4 vehicles and found the 1 I liked ! Made my experience there great and convenient! He was very helpful and I would recommend him to friends and family ! If he?s around when my lease is up I?ll be sure to deal with Dave again ! Thank you Dave

Absolutely LOVE my 392 20th Yr edition!! She’s a stingray grey beast, that is just as powerful and fun to drive as my Ftype Jaguar! The detail and design is comfortable and I am addicted to the powerful exhaust rumble on her! Puts any previous year Wrangler in a different class- my opinion, after having other Rubicon’s. Well worth taking the leap and spending the +$100k on her! No regrets!

I was having issues with some of the features on my new 2025 Tucson Limited. Particularly the stop and start feature when driving in the Eco mode. I traded in a 2017 Hyundai Santa Fe Sport Turbo for my new Tucson which, by the way, I bought during the start of a snow storm in Buffalo NY. After not driving a car for 8 years with all the recently developed features, I was intimidated by all of the new technology and that huge infotainment screen. We had a whopper.of a storm, and stormy weather continued for the rest of the winter. My Tucson.sat in the garage for most of the winter. Now here comes the nicer weather and I know I need to learn how to use this new technology. I left a cautious review about the make and model of my car. I was challenged by the stop and startup feature of this new beauty, as well as issues with the car jumping when I stepped on the gas to accelerate from a stop. I contacted my sales person to ask about trading in this 5 month old car, setting the wheels in motion to resolve my issues. I heard from Hyundai Corporate and had a lengthy conversation with Gordon which started me on my way to "develop a relationship with my Tucson." He left me with suggestions on how I should go about this process and set up an appointment to get back to me on how I was doing. My salesman set me up with.service to ensure there were no mechanical problems. I spent days and hours researching my vehicle.and how to deal with the issues I was experiencing. By the time my service appointment came around, I was knowledgeable about different driving modes, how to inactinate the stop and start feature in eco, and had researched comparable suv's to see if there was another vehicle that was more driver friendly. None compared to the Tucson Limited's features i was.so accustomed to in my 2017 Santa Fe Sport. I met with Eric, in service, and we went for a drive. I had already mastered changing my driving mode from eco to normal and turning off the stop and go feature I disliked so much. My car did not stop dead anymore when backing in and driving out of my garage which allowed me to fine tune my vehicles position without having it jump when I needed that few inches more and stepped on the gas ... I was so relieved to know I had control of the vehicle without worrying about going through the back of my garage breaking into the structure of my hallway.and inside of the house. At My appointment with Eric and our drive using the features, I learned and realized even more. One important issue is that I am no longer driving a turbo. Mistake and lack of foresight on my part. The difference in cabin space from the Santa Fe to the Tucson. The lack of ease in using the navigation feature in the Tucson as opposed to the 2017 Santa Fe model. The realization of the changes in the driving experience over the past 8 years due to governmental changes in gas consumption and economy, as well as the climate change issue. I am satisfied with my newly learned driving experience, but still nagging me in the background is the decision I made to trade in my Santa Fe Sport. In my estimation, it was the BEST vehicle I owned during my 50 plus years of driving experience. As a 4 times over purchase Hyundai customer, I will keep an eye on upcoming Hyundai models that are not boxy and have some sporty style and a turbo engine. In summary, thank you to the sales and service departments at West Herr Hyundai who assisted me in resolving my issues!

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

We came in to look at the new Palisade. Gentleman named Austin Kowalski. I have worked with the public for 45 years. He shines as a people person! He explained the different options available and could not have been more genuine in his efforts to help us. We came back to buy the vehicle, and he was great at explaining everything we were doing, and made us very welcome. You should be proud of him and your dealership, great job!

I fell in love with the Wilderness Trim from the very first time i saw it. I had a 2017 Outback Limited and loved it too. Had a co-worker who really needed a reliable, well taken care of SUV. I told her I will sell it to her. With the money i got Wilderness. Best decision ever. Has that little extra ground clearance and details that makes this car so unique. Yes the screen is large and has a lot on it, but after a while got used to it. If the Outback was my dream car, This Wilderness is beyond my dreams! The Turbo is great, gives that extra +80HP compared to my Outback and it's noticeable specially when using paddle shifters. Hope i can keep this one for many many years.

My sales rep Jackie was very informative and kind during my transaction of a lease. She was very professional.

I bought used 2021 with 19,000 miles. I now have 53,400 on odometer with no issues or problems. I have replaced tires/rear brakes-normal wear. I had a local Nissan dealership CVT transmission recommended service @ 50,000 miles ( no one else can service) cost $320.00. I have had zero issues thus far. I need to do transfer case/rear serviced at 60,000. I pay for a full service oil change every 5,000 miles which is imperative for vehicle reliability. DO THE SMALL SERVICES !!! the few dollars spent will save you from spending for major repairs later…. My father taught me this. A car is the WORST investment you can make so take care of it. I buy a car and keep til the wheels fall off and love having a reliable vehicle and no car payment.

I have dealt with Kevin on 3 of my previous Acura MDX Purchases. Very happy with the Acura and Kevin makes the experience pretty painless. I never go away thinking I didn’t get a great deal and I’m pretty happy with the trade in value I have gotten in all my purchases. This one was a bit of a tough decision since my 2022 Acura was in great shape, had really low mileage and it was paid for. Kevin put together a good deal with a great trade in value and was able to secure a little extra to push the deal to the finish line. The on again off again tariffs and the end of my 48 month warranty made it a pretty solid decision to upgrade to the 2025 Acura MDX. I haven’t had a black vehicle in a long time and this one is really a great look and left me perfectly happy that I purchased another Acura MDX. Great job by Kevin for not making the car buying experience a total negative experience.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

After a few German brands hiatus I was not sure how Mercedes Benz would stack up. I was apprehensive however Dillon, Greg and Gabriel are all top notch. I am happy with my Mercedes and the Mercedes service. Thanks fellas!

1. BMW has relinquished transmission service, WHY? They DO NOT make their transmissions and the builder, another German company does and has a full service recommend sheet, with miles and correct fluids, et al. Now that's a load of crap. All transmission need servicing like any part with fluid traveling through it! So when your Trany goes out, you are looking a $4000+ easy, Thanks BMW for that PLANNED OBSELENCE! 2. No dip stick and access to change your oil or the very small oil gasket, NOT THE OIL FILTER, will cost you over $1000 in labor, TO ACCESS and a $14.08 part! 3. Ridiculous depreciation the minute you drive off the lot. I can buy a 2022 X7, retailing north of $95,000 for around. $50,000 and CPO/Certified with around 35-45,000 miles. 4. Very fun to drive, quality feel, twin turbo power I like, the profile is amazing on my 2017 X5. Don't like the body style changes. 5. You pay $65,000 or more and have to pay extra, with one package to get the Harmon Kardon stereo. xxxx, for that much in the price tag I should get the Bowers and Wilkins. 6. 9.5 and 10.5 wheels and tires make it look "mean". But no rotation and you will wear out the front tires in about 25,000 miles. Run flats are harsh and do not last. So, get an "S" model and gain gas mileage, rotate and balance tires and unless you live in a cold climate, the XDrive is a waste of additional sticker shock. of money. 10. The interior colors, mine is brown leather, are nauseating, at best. Orange looking leather, white leather-are you kidding me? And, the old standby Black!

My experience was very good. Gavin was a good salesperson. However, I would NEVER EVER recommend a salesperson to tell ANY customer to put down $14,000 which was incredibly obscene for a down payment on a 3 year lease. You should NEVER be that hungry for a commission. My favorite salesperson that I knew for 35 years at West Herr East Aurora would never recommend that to me. That is the trust you build with your salesperson-customer relationship. If I had to do this all over again--I definitely would NOT. It was too late to back out of this deal. Basil is known for great deals, and this was definitely NOT a great deal no matter how you spin it. I was under much pressure myself to get a new car due to previous lease expiring, tariffs coming into the mix soon and my mom having cancer with only a few months to live. But, this scenario will never happen again, I will make sure of that.

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.