Used subcompact SUVs for sale near Solon, OH

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

I have not had this car for very long. Only a couple months but so far it seems to be working and driving very well. Smiles!!

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

Loving the car choice. Thank yo CarMax!!!I bought it used because I needed something I could get in and out of easily. This sits just right. I also love the quick pickup entering the hiway.

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

Amazing car for the value! Looks great and drives even better. I'd recommend this car for family as two car seats fit perfectly in the backset :)

very helpful, great deals, very kind employees. Got a good lease, and good trade in. They did everything possible to give us the very best deal.

I am thrilled with my new 2024 KIA Niro Lx. Even the base model comes with so many features. The MPG states 53/54 city/highway I am actually averaging 10% more! Love that!! It rides beautifully and the aesthetics are great. The Snow White Pearl is stunning and worth the extra $. One drawback is NO retractable cargo cover. The only concealment/privacy option is a "cargo shield" overpriced and flimsy but necessary.

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

Very satisfied with everything—wonderful mileage, fit and finish, adequate acceleration but some road noise. Great that my golf clubs fit in sideways versus having to lower a back seat back. Very good service dealership. Would definitely buy again!

Paul was a great service advisor when I came in for my 6 month maintenance on my vehicle. The videos and documents he provided to me while I was waiting for my vehicle, kept me informed throughout the entire process. Very friendly employees at this Lexus dealership and excellent customer service overall.

Car is perfect for my needs. It is spacious and well designed. 9nly problem is the passenger airbag light activated when passenger seat is empty. Very annoying. You see it every time you look in your rear view mirror. Easy fix a piece of matte black masking tape.

We came just to look . Being that the Edge is no longer available we looked at the Explorers . Justin was our man. He went out of his way to explain everything we wanted and needed to know . He worked with my husband to find just the right one . They even went out of state to get what we wanted and even honored the Costco discount . This man has integrity and knowledge . Even the other people involved in our transaction were amazing and not pushy or smug. Felt very important and taken very seriously from the start to the finish . Justin Post !!! Great Job and THANK YOU!!! GO LIBERTY FORD! We received the Explorer ST LOVE IT!!!

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

I had been driving a Kia Soul and loved it. I didn’t like giving it up at 150,000 miles but it was paid off and I was needing something new. My wife talked me into the Seltos. I drive over 100 miles each day and really like the gas mileage and performance. But, the best thing is that I can count on it being reliable. I would recommend a Kia to anyone,

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

I have bought all my cars from Franco Casalinova! He is the best car salesman out there!!

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

Very helpful and user friendly staff was excellent and vehicle selection on computer was easy and plenty of cars to choose from before visiting the dealer in order to purchase my next SUV. Hopefully by December

This car looks great and is a pleasure to drive. Mileage is good and the car handles very well. One flaw, though, is that there’s no button from inside to raise the hatchback or a button on the key fob to open it. It’s also a bit hard to reach up and close the hatchback. If these things were included, the car would be flawless.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

I usually lease my cars. I loved this one so much, I bought it. My only issue is that it was recalled 4 months after I purchased it. Sue to the supply chain issues, it took nearly 4 months for the parts to fix it. I did have a loaner for the 4 months, but it was disappointing. I love the car and would purchase again.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

I LOVE my 2022 Toyota Corolla Cross. I don’t think I’ve ever enjoyed a car more. It’s the perfect size for me. It has great visibility and I love the amenities like having parking sensors and navigation. It has mood lighting inside, auto brights which my previous car did not have. There are so many little things I love about this car. Also, Toyota came out with many “Easter eggs” with the Corolla Cross logo, which are always fun to find! The ride is comfortable. I’ve done a 14 hour drive to Colorado within the first year of owning the vehicle and it handled perfectly. It also snowed while we were there and we had no challenges navigating the mountains while in my FWD Corolla Cross. This was my first new car and I’m so impressed! Toyota has great reliability and I’m glad I chose the Corolla Cross as my first new car!

James Strosnider took care of everything. I’m very happy with the warranty work that was done.

Rick, from the service department, always takes great care of me. He and Matt from sales give Montrose Ford a feeling of family. They are good people with an excellent work ethic. Keep up the good work guys. See you soon for another tire rotation.

My favourite car ever. Great inside and out. The rear wiper is perfect as are the front wipers, although it's easy to accidentally activate them. You'll need to adjust your seat for a perfect fit, bit once you find it, it's great. The bank seat could use more legroom, but otherwise it's great.

Steve was a great help, making my car purchase experience easy and getting me in the car I wanted!

When using cruise control and limit how many car lengths between you and car in front of you, it does serious sudden slow down which could be dangwrous with someone right behind you. Otherwise great car, one of my best ever.

The whole customer service team is very nice and professional! The waiting area is very clean and the coffee and snacks are good ? The sales department is also good

This is by far the best subcompact suv for the money. I absolutely love the 2024 taos se. It's loaded with awesome tech and has great acceleration.

Good folks to work with. I will recommend them to friends. Logunn little was a great help. Thanks logunn.

You can't beat the price of these vehicles on the used market. I found a Premier with 36k miles in great shape at a great price. If you're looking for a commuter vehicle and want to find out what the EV experience is all about, highly recommend.

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

My wife and I bought a 2019 Jeep Renegade as our first major purchase together about 5 years ago. In that time we have fallen utterly in love with this car and would highly recommend it to anyone looking for something compact that still feels roomie inside. As a nanny, I love that the back seat can fit 2 car seats and a booster with enough elbow room that the kiddos arent in each others' space while still being close enough to the drivers seat for me to hand back snacks and take their trash when they're done. The entertainment center is far from flawless but once you get connected to it and everything set the way you want, its awesome! I love having google maps pulled up on the screen with my music/podcast/audiobook next to it.

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

It's a great car, except for the fact it sometimes does NOT have enough power. whenever I accelerate from 0, it may take up to a second or two to actually accelerate. in roads going upwards, not even full throttle will make it accelerate enough.