Used Toyota C-HR for Sale in Mentor, OH

My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; I called on Tuesday at 8:00 am and got the car in by 2:30, and a call from Scott in the service area. This is a pricey fix, but Scott did a nice job letting me know this was an $1,100 fix. He ordered the part by 4:00pm on May 29, and the car was fixed by 2:00 pm on May 30th. The bill came to $1068...nice to have a bad surprise! Thank you very much for fixing my daughter's car so quickly. I also appreciate the advise that the car is in "good shape" so worth making this fix on a vehicle with 136,000 miles. That was also helpful. Thank you.

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

Liberty Ford has EXCELLENT customer service. From the service man opening the door for me to my service person, Dave Catterall, it was an excellent experience. My 2008 Fusion has a passenger seat airbag recall. I have been waiting from another dealer for this & understood the parts are back-order. Preston Ford, let me drive away. Dave, at Liberty Ford advised it's a danger to my passenger, and informed me FORD would cover a rental car for me until the parts came in. As I will be having a passenger on a daily basis, this was definitely needed and appreciated advice. But really everyone there was kind, friendly, helpful, and smiling. I myself am a customer service representative who grately appreciates those who go above and beyond. Liberty Ford is my new dealership!

This car has met or exceeded my expectations. It is comfortable and good on gas. It runs quiet and has good acceleration. The color is great and the interior is also.

excellent- very knowledgable and receptive- not too much pressure to make a decision and flexible about changing car features. also sent an email request to several dealers and Classic responded with a quote within 1 hour

I was watching the movement of this SUV in Sri Lankan street's for a few months. I was attracted by its body shape. I started to learn about this car for a couple of weeks. Subsequently I made inquiries from my friends who use this car and they recommended it with great satisfaction. Yesterday I bought this car having exchanged my previous car. The interior, exterior, style, performance and shape are excellent. I think it is a best SUV for lower budget and also a great value for the money. Thank Toyota.

After I'd done my research, I called a bunch of Toyota dealerships in my region with my "fair" price. Classic, unlike many other dealerships, did not play around. They immediately got to a friendly price and treated me with respect. They never made me wait for a callback or a return email. They were on top of it from step 1. They also never wasted my time with any "that's as low as we can go" stuff, and to their credit they didn't try to cast aspersions on their competition the way some of the other dealers did. They stayed honest and respectful. Their sales manager emailed me a day later to see if there was anything else they needed to do to earn my business. I told them what my lowest quotes were. The manager told me, in a way that was both confident and reassuring, "We are going to earn your business. We don't lose deals over a few hundred dollars." After a few very friendly, enjoyable emails back and forth, he got near enough to my price that I was very happy. Later, he closed the deal by offering to bring the car and the paperwork to my door, saving me a 3+ hour round trip! (I can't rate the facilities, because I never even had to go there!) The next day the car arrived at my house with the salesman and paperwork. The salesman, Eric, was friendly, amiable and super helpful. He walked us through the paperwork quickly, didn't try to pitch us extended warranties, undercoats or any other gimmicky "extras." Then he walked us through a few interesting features on the car. He shook my hand and let me know if there was anything I needed or didn't feel good about with the car to call him personally. The guy was the absolute opposite of every stereotype out there of salespeople. He was outstanding. My overall experience of Classic Toyota was quite simply the BEST purchasing experience I have ever had, bar none. Whether it was houses, guitars, appliances, cars, you name it, this experience was the very top of them all. I absolutely recommend Classic. I know they will get my very first call when I buy my next car. And I will be shocked if I ever buy from anyone else again. Thanks Classic!!

It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive. Thought I'd hate all the new safety features, but now don't know how I lived without them. Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate. Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Dan Schneider Sales Manager/Part Owner Metro Toyota 13775 Brook Park Road Brook Park, OH 44142 Dear Dan, In the past 38 years, I have bought at least 17 vehicles and in that same time frame, I have held professional sales positions from entry level sales to VP of Sales. Ninety-nine percent of those purchases from that ???filter??? was the most miserable experience a consumer could ever experience. I hate buying cars for that reason and it is perhaps one of the reasons I hold onto my cars for so long. You and Mike Ferrett reside in the 1%. Thank you for a pleasant experience in the purchase of my 2015 Avalon! I would also like to commend Mike to you. He is a true professional who ???owned??? my experience from the moment I walked into the showroom. My schedule is very tight this week and he went above and beyond, first to hold the vehicle, so I could look at it, and in every aspect thereafter, to assure my complete satisfaction. His willingness to drive me to the airport on Friday so that I could leave the Avalon for some post-sale detailing (caused by my schedule this week) goes above and beyond. He represents your dealership and a much-maligned profession very well. Sincerely, David L. Huller

This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful . Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD. Additionally, my left rear wheel bearing went out within a year .

I was in an accident which totaled my Sienna XLE. I loved that car, and I was not ready to replace it. Well, we always took it to Metro for service, and Scott Barrier made sure everything was taken care of(that is why it had many more miles in it at 180,000 miles when it was totaled.) We went in the showroom and were warmly greeted by Ramona Plumlee, and I was immediately put at ease as she listened to my tale of woe. Ramona asked all the right questions to help us navigate the car buying landscape. We ended up with a Certified 2015 Sienna XLE that fit our needs. Jeremy McClish arranged the financing in a timely and pocketbook-friendly manner. We entered the dealership dreading having to buy a car and came out the same day relieved and happy with our Sienna!

Handles great,Looks a little sporty,love the features. Its bigger than it looks on the inside. Seats are comfortable and not crowded. Love it Best car yet.

Amazing experience for my second purchase at Bedford Toyota. I have known the Sales Manger Frank for many years! He is honest and quite frankly THE BEST in the industry! I also had the pleasure of working with Nick T. (Sales). He knows his product, isn’t pushy, and was most helpful start to finish! Like I said this is my second purchase with Bedford Toyota and highly recommend them and their staff to meet your vehicle needs. They go above and beyond for their customers. You can buy here feeling safe in the knowledge that you made a good decision! You won’t regret it!

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Great styling, inside and out. Very comfortable to drive. Handles very well. Put it in "Sport" mode and it's very peppy with good throttle response.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

This is a really nice design and economic on gas but the only thing I didn’t like the emergency break that automatically don’t work they. You have to put it so many times and still is not 100% fine. Something good is that is economic in Gas

My wife likes to be treated as the "customer" when shopping for a new car. She appreciates the Salesperson discussing the vehicles and their options with her - not me (the husband). I am only along for the negotiation. Quite often, the Salesperson will target their conversation with me rather than the person buying the car (my wife). We just recently purchased a new 2016 Rav4 from Classic Toyoda in Mentor, Ohio. My wife was greeted by Jennifer LaForce in the showroom and the rest was history. Jennifer was very knowledgeable of the vehicles and their options of the different cars that we showed interest in. If you are looking for a low pressure, knowledgeable Salesperson, who will great you with big smile every time - I would recommend that you ask for Jennifer at Classic Toyoda.

I came looking for a car in my price range. The salesman found several cars in the type I was looking for. We found a great car with a good price, and I felt comfortable the entire time. Buying a car can be really stressful but I never felt pressured or stressed. I was treated fairly and the process was rather quick and painless. I'm really happy with my purchase and overall experience