November 5, 2018
I came to this dealership after receiving one of those "YOU'RE PRE APPROVED FOR FINANCING!!!" e-mails from my credit card company. I normally delete those things right away since A) I'm not normally in the market for a car, and B) My credit is pretty sub-par. However, I got that e-mail on the day my '01 Jetta decided it was going to crap out on me again, and try and take my hand with it (2nd degree steam burns. long story)
I got a call to set up an appointment from one of the sales managers, Jeff. I returned his call a few days later and set a time for that evening to come in. He asked me if I had an idea of what I was looking for. I told him that I had browsed their pre-owned section a bit as well as their new cars and the Scion iA looked like a car that could fit my needs and possibly my budget. He informed me that there was currently a rebate on those cars that would look like cash down, which was good for me since this trip was very much on a whim.
I had looked over the fine print of the e-mail and it told me I could be approved for anywhere from $4K to $35K. I was expecting the low end, due to my credit, but wanted to give it a shot anyway because I was done with the Jetta. I got to the dealership, and met Jeff right away. He was very friendly and welcoming to my fiance and I. He got us some water while I filled out some of the paperwork and we met our Salesman, Patrick. Patrick was just as friendly as Jeff was. He got us an iA to test drive around the area, and I loved it. The thing drove like a dream. Very quiet on the inside. These were all just cherries on top of my only real criteria that was the car had to start reliably, unlike my Jetta.
We got back to the dealership and sat down with Patrick while we waited for Jeff to finish the financing approval process. I was in the process of bringing myself back down from the new car excitement and bracing myself for the disappointment that I was sure was only a few minutes away, when Jeff walked up to the table and said "You're approved"! I thought he was joking at first. He set the paper down in front of me and said I got approved for the loan with a payment that was only $20 more than where I wanted to be if I could get into a car. The interest rate was high, but I was expecting that, and at this point, was fine with it since the payments were affordable! SOLD! I couldn't believe it. They used all of the rebate as the down payment and told me to hang on to the additional money I was going to put down, as it would only have brought my payments down around 12 dollars a month. I felt a wave of relief wash over me when I realized that I wasn't going to have to deal with stupid car troubles for quite a while.
Everyone I interacted with at this dealership was so friendly and kind. I couldn't have had a better experience. Big thanks to Jeff, Patrick, and Tiffany for helping get me into a reliable vehicle at a fair price. This place knocked it out of the park.