A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
Steve Hanna is the gentleman I work with. This was my 4th service at Marietta Toyota. All my dealings so far have been stellar. Courteous and friendly staff. Appointments are easy to get at a time that works for me. I'm in and out within a reasonable time. Great waiting room where I can log on and get work done while I wait.
I love this car dealership! Mitch was so helpful in all of my car needs. I trusted the staff working here and will continue to bring my car back for all its mechanical and servicing needs. Thank you Mitch and everyone at Rick Hendrick Sandy Springs!
From sales to service, Rick Hendrick Toyota makes the experience easy and low stress. Mitch Standfield has been extremely helpful and knowledgeable with any questions or concerns I may have. Good customer service is hard to find, and with that being said, you have earned a customer for life.
Jose Amaya and Dave Swaggerty were excellent in every way. We were talking with multiple dealerships and their pricing was aggressive and their negotiating approach efficient and respectful. Once a decision was made the paperwork was done in under an hour. Buying a car is never easy, but this was positive experience.
I had a great experience purchasing a Toyota Highlander. The sales people were courteous and efficient and there was no BS. Annabelle and Carl were just terrific, as was Frazier. They could not have been nice or more cooperative. I felt like I was getting real personal service and they listened to my questions and concerns. I was glad we could reach terms and so far, I love my new car. Larry Gold
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 4, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
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