Used 2018 Toyota Highlander for sale near Dunn Loring, VA

These reviews are so surprising. It seems the newer cars are treated better than the older models, which is not good. I bought my Accent at Alexandria Hyundai, used, but not serioiusly (4,000) miles. Each appointment was different as far as customer service. Sometimes it was ready early, sometimes much later than promised, and other times right on time. The trick is not to leave a message with the receptionist or someone else in maintenance. Go right to the dealership manager. If they are not available right then, ask again and again to see the manager until you see them. Remember this is Covid-19 season. All services are delayed or forgotten from time to time. Services are overbooked and tempers are frayed. As far as MY Accent? Everything was taken care of, I got phone calls, the manager was so helpful and I will be replacing my Accent within the year for a newer model. I bought my beautiful 2007 light blue car with 4,000 miles. I now have 104,044 miles and the car runs like a champ! I've gotten major, expected repairs done on time and oil changes faithfully.. Don't give up on Alexandria Hyundai. Just know who to talk to. Like any other business. You'll get more accomplished with the Managers. If not, change dealers - just make sure to give them a chance to make it better. Happy New Year!

The transmission failed at 112,000 miles and it costs me $8500 to repair. I expect Toyota Highlander transmission would last at least 200,000 miles but I found out that the transmission is not made in Japan like my old Highlander, but it was made in the USA. People who buy Toyota expect major components such as engine, transmission, are made in Japan with zero defects, but when major components are made in the USA, quality suffers.

My wife and I were in the market for a used vehicle. Jessica was very nice and accommodating. Her expertise and professionalism shined. Her energy was also great, making me and my wife very comfortable throughout the process. She made the environment comfortable which made the buying process a lot less stressful. The finance manager Mike was also great hearing our concerns and needs and was able to adjust something?s so that we could be comfortable with the price while also ensuring that we had proper coverage. Overall, it was an outstanding experience.

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Great selection of cars. Everyone there are helpful and honest, and have made my buying experience super easy. I would not go anywhere else!

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

The service was great and fast. There was not extra add-ons that some dealership try to get you to buy.

Smooth ride with tons of safety features Great gas mileage Roomy Only dislike is no Apple car play. Will buy another in future 5 stars

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

the car meets all my needs except the rear seat room is very difficult to get to plenty of storage room. great safety features. good gas mileage.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Antonio and Justus were extremely helpful. Timely and informative. They kept me up to date and allowed me to speak with the mechanic with additional questions.

I love my 2021 RAV4 but was considering trading for a newer model because a warranty issue was not well explained by another dealer. Miller had a 2024 on Cars.com at a reasonable price. To my surprise, instead of pushing the sale, the manager listened and showed me how the issue had been resolved. I will definitely go to Miller the next time I am looking to trade and/or buy a Toyota and for service. That's good customer service for the long term.