Christopher Gallo in the service department really helped me find out why my Toyota matrix was shaking so much. The service department went above and beyond and helped me find more issues that I will come do service for in the future. There prices where fair and my service advisor made sure my car was in good hands at all times. He even got me a shuttle ride home to since I was stranded in New Rochelle.
Handles real well, Love the heated steering wheel
by Harold & Emma from Eden, Vermont
January 30, 2019
Short on legroom on 3rd row sitting on the floor. Enjoy having the heat & speakers for the backrows makes it allot more comfortable. just got it yesterday will know more once it's been run longer.
Ozzy was prompt, attentive and knowledgeable about the cars. He listened to my thoughts and helped me pick out a car that I am very happy with. When I call the dealership with questions he is always responsive. I decided I want a red Prius. A couple of days later he contacted me to say they were having difficulty locating a red one, would I like silver? I said no, I'd like a red one. He said OK, and 3 days later he called to tell me my red one was being prepped to be ready the next day. Good service. Thank you. Finance department was fine but I wasn't crazy about the way the extended warrantee was presented--it allowed me no time to examine the detail of a nearly $4000 purchase. Take it or leave it is not my way of purchasing anything. After I raised this objection I was told I may cancel within 30 days. A little better,a little late, and it cost me $70 to make my decision. My only negative to this experience.
Stylish, reliable SUV
by JimNY from wappimgers falls, NY
January 26, 2019
The 2019 Highlander is excellent. The 2nd row captains chairs were a major selling point; comfortably fitting our two high school aged sons and large dog. Tons of tech, only thing missing is a 'front view' camera to help with parallel parking proximity.
Only owned for 1 month, so impossible to comment on reliability, but no foreseeable issues. Highly recommend test driving one.
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