I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Ample room for a growing family.
by Jamin83 from Newark, OH
January 13, 2019
The all wheel drive along with its driveability options makes this a well rounded vehicle. Proven with the latest winter storm! Rides high like a SUV should but isn't top heavy! This is my first Toyota bought for my wife and it has me shopping for myself.
Excellent customer service . Every time I bring my car to Milton Martin I always receive excellent customer service. I will not take my car to anywhere else
Perfect size SUV with all the electronics.
by zznotop from Carmichael, CA
January 9, 2019
My Limited model has just about everything including heated & ventilated leather seats, sun/moon roof, nav, Toyota Safety Sense system, tow package, running boards, roof rack cross bars, 19" wheels, etc.
No pressure sales and folks that listen to you. My third purchase from Milton Martin Toyota and once again these are the best folks you could ever want to buy a car from.
Fragile. Junk battery, Crap tires 5 flats in 10000
by NOT a Toyota Fan. Never again from Buford Wy 82052
January 14, 2019
Everything is falling off of it. Junky tires- 5 Flat Tires in 10000 miles. Wind noise. Air bags quit. Roof Rubber comes off in car wash. Seats stain way easy just from everyday use. Had both front seats rebuilt in 5000 miles. Battery quit at 7000 miles. Left us stranded, not good. Over all a trash heap of a car. No more Toyotas for my wife and I … Hello Chrysler...
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
by Blakev88 from Walker, La
January 6, 2019
Great for a family although I would recommend the captains chairs. One major issue is the rear automatic lift gates have issues. Mine is 2200$ to fix. Great vehicle just watch out for those rear hatch issues.
I had a great experience. Great customer service! The salesman was very helpful and patient and answered all my questions thoroughly.
Great value for a car load with technology
by Jim from Royal Oaks, CA
December 24, 2018
The car meets and exceeds our expectations. Beautiful design and extremely comfortable. The integrated technology is mind blowing. What a pleasure to drive. Definitely recommend Toyota to anyone thinking about purchasing a new car.
First rate! Andres and Drew were great - patient and kind, even when I told them I was going in a different direction. And Andrew did great on the financial end.
XLE Purchased 1 Week Ago
by HighlanderCrushMom from Green Bay, WI
December 21, 2018
I have had a love affair with this car for years. We have a toddler, German Shepherd, and are planning for kid number two. Test drove the Edge Titanium, Murano Platinum, and Pilot XL as I couldn't bring myself to buy the V4 with turbo suv's that are taking over the market. I found that they didn't have the pickup I expected for such a large vehicle. The Pilot was more roomy than the Highlander, but drove and looked interior wise like my brother's Odyssey (minivan). The V6 Edge has plenty of pickup and go just handles like a truck and the Murano handled like a sports car with a really sharp interior but lacked cargo space. We ended up with the Highlander as it handles well (in-between a car and a truck), sharp interior and roomy. The optional 3rd row is handy, but wasn't necessary for us right away. The captain chairs are the way to go if you plan on using the 3rd row at all. Since children are in car seats until they are 26 now, having 2 kids in car seats and not having access to the 3rd row unless taking a car seat out to fold the seat forward or having someone crawl over the seat seemed silly. So far love it, but it's still new but hoping the Toyota reliability that they are known for holds true. Also, Highlander isn't really meant for towing, so if you want that option...can't recommend.
My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
Great suv experience
by Don oh from New York
December 11, 2018
Not good on gas as I would have expected. I am a Toyota customer for more than 10 years and this one has higher gas per mile
I had a great experience and they were willing to meet most of my requests.
Very Reliable car
by AmitN from Alpharetta GA
November 27, 2018
This is a very nice car in terms of interior space, comfort, Mileage, power etc. I did some long trip(up to 12 hour) with this car and found it very comfortable. Only one thing I can say where it need improvement that is interior design.
A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
Best choice for us
by Mandy from Tyler, TX
January 12, 2019
We needed a vehicle with a 3rd row. The Highlanders received excellent reviews on other sites for the interior space, reliability, fuel efficiency, among other features that were important to us. So far, we are incredibly pleased with our decision and know we will have this vehicle for a LONG time. Toyotas run forever and with very few issues. We had a Corolla previously and never had a single issue in the 8 years owned.
MR ZACK WAS GREAT WITH HELPING US FIND THE RIGHT VEHICLE . FANTASTIC DEALERSHIP. FACILITY IS GREAT AND STAFF ARE VERY FRIENDLY. LIFETIME WARRANTY AND OIL CHANGES!!!!,WOW
Replaced My Truck
by Roxy from Oceanside California
January 14, 2019
This car was a great transition from my Nissan Frontier Truck. I was looking at Ford Flex, Ford Explorer and Nissan Murano. The expectations I have are all satisfied in the Highlander. Needed a large enough car to haul my family around, and my ton and a half of clay and equipment.
I was pleased to find my dream color combination,let alone my ideal car and the staff was great to deal with,a great experience over all. I would buy another car from them.
All around winner
by IBcruising from Reno, NV
January 1, 2019
We purchased this Highlander in 2002 and have 267000 miles on it. It has always been one of our favorites. Even though we own several newer vehicles we often drive the Highlander and are only getting rid of it because we have too many vehicles. We just drove it to Southern California 1,000 miles round trip and love it.
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
So glad I switched to the Highlander.
by TynetB from MD
December 21, 2018
I previously leased a Ford Edge. It was a nice SUV, but the Highlander is better. While both basically offer the same features, the Highlander surpasses the Edge in technology. I’m so happy I made the switch.
I love this place! They treat customers with amazing care! Everyone that talked to me worked with my needs in mind and got me exactly what I needed. Thank you Rick Hendrick Chevrolet.
Expect to drive this SUV for many years.
by DenaLane from Oklahoma City, Oklahoma
December 4, 2018
I really love how smooth the Highlander drives. Very quiet ride. Easy to handle for a mid-size vehicle. Has a lot of nice features that may take me a while to learn. I feel like the Highlander will last for many many years.
This will be the sixth range rover I have bought from Land Rover Gwinnett. Mary Cromer takes the best care of me from beginning to end. Her service is superb. I Will never shop anywhere else for a car .
very comfortable and practical with lots of space.
by fudge from winchester, ma
December 7, 2018
Love the third row of seats to transport kids and friends. Very comfortable car and practical. Great if you don't mind maneuvering a big vehicle.
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