Just bought my second Mini Cooper from this dealer. From the time I walked in till the time I left everything was perfect. The sales associate Spiro Borgris is the best...knowledgeable, patient, caring, and so willing to assist me and make sure that I am totally happy and satisfied with my purchase. He is always spot on with everything. I always tell everyone I know how great Spiro is.
The service provided was exceptional. The service receptionist, Dena Raymondo was pleasent and professional. I was called when service was complete. The service personnel along with maintance needed was outstanding service. Thank you for an outstanding job!
The headlight went out on the driver's side and DCH Toyota scheduled an appointment for me that day which was awesome as it snowed later on and driving in the snow with one headlight would not have been advisable.
I met with Alejandra Arboleda to discuss new car options and I walked out of the dealer with a brand new car the same day. Alejandra and the rest of the team were extremely professional and worked with me in getting out of a lease before the actual end date. I was able to get the car I WANTED!!!!! Go to Rivera Toyota and ask for Alejandra!!!
Since the day I bought my Highlander Everyone from the top to the bottom Have been nothing but kind, helpful and Respectful. I have felt very well taken care of and I know I can always count on them to settle any problem I may have from big to small.
Awesome Buying Experience and Excellent Customer Service!!!
by JLBento75 from DealerRater.com
October 29, 2018
Salesman, Rob Scalere & the the GSM, Liam Tully worked with me to purchase my 2018 4Runner limited and were extremely helpful and HONEST from the very start. I visited three different dealerships prior and I was treated completely different by Liam, Rob and the Rivera Toyota team. There was absolutely no pressure to purchase, Rob addressed my concerns, took the time to show me how EVERYTHING in the 4Runner works, and most importantly, there were no hidden fees!!!! I love my new truck and every time I jump in and start it I'm reminded that there are honest dealerships out there that care about making the customer happy.
Mark took exceptionally good care of my service visit making sure all needs were met. He was friendly, attentive and offered to make my wait as convenience and comfortable as possible. He was accurate with the service appointment wait time, did an excellent job making sure all questions were answered and thoroughly went over all the details of the visit! I really couldn't have been more pleased!
Liam Tully was extremely professional, helpful and accommodating to my situation. He answered all of my questions directly and gave clear explanations. No grey areas like I have experienced at dealerships in the past. 5 Stars Class Act.
Mark was amazing. In this day and age of technology and low touch services, it is nice to interact with someone who is friendly, helpful and goes the extra mile. Mark is that person. Bringing the car to Toyota to be serviced is a pleasure.
I went in for the regular service (10k, 15k, 20k, etc.) and it is always a joy to work with the Toyota service team. Everyone is friendly, patient, and knowledgeable about any questions I may have. The team member, I believe her name was Vilma, was super attentive with all my concerns, and really helped translate all the car lingo stuff I usually have a hard time understanding. I hope to work exclusively with her next time I am in.
I recently was in the market for a Ram truck, after a short conversation about what I wanted, the salesman and general manager found me exactly what I was asking for and gave me the best deal I could find in the tri-state area. They were upfront and honest about the offer and didn't try to stretch my budget. I was super happy and will purchase all future cars/trucks through this dealership. They exceeded my expectations at every turn.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
Recently purchased a Mercedes Gl550 here at Rockland motors. I felt very comfortable dealing with Frank. He did not make me feel pressured into buying and took his time. Also Diane the financial manager went above and beyond to find a loan that fits my needs. I would definitely recommend to everyone to buy here. Very good people and a variety of different vehicles to choose from.
by potential buyer from WINSTON SALEM, NORTH CAROLINA
April 13, 2018
never heard back from company, No contact from dealer or email back on status. will continue to shop around to attempt to find good price and great car
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