I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Took my car in for schedule 1 service which included an oil change. I bought the car used from this dealership and it had a blend for the oil at that time. About 20K miles ago I switched to full synthetic and when I dropped the car off I wrote in my instructions please use synthetic oil for the oil change. Instead of the synthetic or even a blend, regular oil was used. They offered to change it out but because of time I declined. This is the 1st time any of my instructions were not followed. I have always had 1st class service from this dealership.
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
I had been looking for a 4runner for the past few months and I wasn???t in any rush to purchase one. Specifically because of past and present experiences at major branded dealerships. Last year at Camelback Toyota I spent a total of 8 hours purchasing a new Camry, arguing and being miss treated and I really didn???t want to do it all over again. Luckily I did find certified preowned 4runner at Avondale Toyota within my price range and I happen to come across a great person name Scheldon Ward. This man here is a truly incredible person. He helped reach my monthly financial goal and put me in to my dream car. The process was quick and painless. The amount time and effort Scheldon took to ensure all of my needs and questions were taken care of was outstanding. All while keeping a great enthusiastic attitude and all around good vibe. He made this purchase very fun and enjoyable. I will be returning here to purchase my next vehicle and I will not hesitate to recommend Scheldon as well as Avondale Toyota to any who is looking to a purchase a new car.
Walking into the dealership I thought I would expierence the typical negotiations and pressure to buy. When greeted by Scheldon he was extremely welcoming and was completely straightforward throughout the entire process. He made me, as a buyer, feel comfortable and understand exactly what I was getting into. I recommend him to anyone looking into buying a Toyota, he will take care of you and your family! Now I???m into my new 2019 Toyota Camry SE and I couldn???t be happier!
I visited this dealership yesterday. Riley was amazing! Prior to visiting the dealership I called and spoke with Riley over the phone. Told him what I was looking for. When I got to the dealership I noticed it was very family-orientated. Took a test drive on the car that I had researched. Liked it. Finished the financing process, and was out of the dealership in about an hour. It was a refreshing view of a dealership and customer service! Thanks!
I was looking to trade in my Mini Cooper on a RAV4. I still owed quite a bit on the Cooper and was actually very very skeptical a deal could be done. Eli from the sales team reached out to me right away through text messaging and email and definitely got my attention as to making a deal with AutoNation Toyota Tempe. Eli went way past above and beyond for me. From researching deals, checking in if I was still interested, to making the final deal painless. I’m very impressed with this location and staff. I was greeted with a smile after parking my car, Eli was quick to come talk with me about the RAV, and was able to quickly come to terms with a great deal for me to buy my 1st Toyota! 10/10, exceptional service, highly recommend Eli and the team at AutoNation Toyota Tempe!
I usually bring my car to this dealer for routine maintenance, and have had no problems whatsoever. I trust them to give me accurate information and to repair /maintain my vehicle in the best possible condition.
Best Car Buying Experience Anyone Could Possibly Have
by JCMateo from DealerRater.com
December 2, 2018
Chris Reed is the best car salesmen we???ve ever had the privilege of working with. We purchased a 2019 Toyota Tacoma today and to be honest we weren???t the easiest customers to please. Chris was very honest and patient with us. He negotiated an incredible deal! He said he would take care of us like family and stayed true to his word. I would recommend him to any of my friends or family and will definitely be a returning customer. Chris is the real deal.
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