I had contacted another Toyota dealership to purchase a Tacoma through the Costco Auto Purchase program. After about a week of waiting for the dealership to find a truck for me, I contacted Auburn Toyota and spoke with Mark Neumann. Mark was able to find me a truck within hours and had it deliver to his dealership the next day. That was awesome. The purchased went smooth and was a very good experience. I would highly recommend Auburn Toyota and Mark Neumann for any auto purchase you might have!
Mr. Jake Mccallum was my service adviser for an annual Magnashield. He was very professional, friendly, intelligent, great sense of humor and I thoroughly enjoyed dealing with him. By the way ,the Magnashield came out fantastic.
I recently had a check engine light come on in my Tundra. I drove it straight up to Auburn Toyota and Jake Mccallum reviewed the issue and made room for me to bring it in the very next morning to deal with it. We ended up bringing in our Sequoia that same day to get the regular maintenance done at the same time. Jake was very courteous, proficient and got me in and out quickly.
I was so impressed with the professionalism, courtesy and competency of Anthony Stevens-Davis, service contact, as well as the quality of the work. I look forward to doing business in the future with Anthony and Auburn Toyota.
by J and Y Toyota Fanatics from Roseville, California
September 5, 2018
Roger Cappocchi, our salesman, was the best. From start to finish he provided the best customer service around, from answering all questions; giving us the best price; and, instructing us on how everything works on the new vehicle. Could not ask for a better experience. We have purchased at least five vehicles from this dealership and have never had a bad experience. We also have all of our cars serviced here, even though it's a significant drive and we pass another Toyota dealership on the way. Ask for "Pooch." He will do you right.
I’ve been bringing my cars to Folsom Lake Toyota for nearly 13 years. The repair counselors always review the maintenance report with me and let me know if any maintenance will be required in the coming weeks/months, the facilities are always clean and comfortable, and the service is usually pretty quick. I’ve found that it is better to wait onsite for the car. Also, appointments fill up quickly (and can be made online) so expect to schedule at least a week or two out.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
i was happy with the deal and the car that i bought i will buy another car next time
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