Used 2023 Toyota RAV4 XLE for sale near Hackensack, NJ

I have purchased or leased three (3) vehicles from Dana. In an industry that is often maligned or misrepresented I had the distinct pleasure od interacting with Mr. John Daly. Mr. Day is a consummate professional with broad and comprehensive knowledge of his profession. I use the word "profession" simply because with representatives like Mr. Daly, the perception and status of the vehicle sales business is raised to the level or a true profession. As an attorney, I interact with people on every level on a daily basis. In the often confusing and even stressful word of vehicle purchase, Mr. Daly exhibited the calm professional knowledge, courtesy and demeanor that made MY purchase a pleasure! Mr. Daly has confirmed my loyalty to Dana as a lifetime customer!! Thank the Dana management and Mr. Daly!!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Everything was good the process was a little longer but the sell man makes it easier

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

First time buying a car at this dealership. I had no problems whatsoever. I ended up buying the car I went to see. Highly recommended!!!!

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

So i went to look for a Range Rover, Tamir is very helpful , honest and knowledgeable. Price is very fair and its true that there is no hidden fee like dealer prep etc. which everybody knows is a scam. What you see is what you get plus documentation. I did not end up buying because im looking for a particular Range Rover but how i wish they have it so i could just buy from a non pushy honest car salesman. I will be watching their inventory till i find the one.

Great cars great salesmen Adam is the man Very professional , I got the car I wanted and for a very good price ,Adam makes sure you get what you ask for!

Great costumer service and excellent dedication to the person, not the business. Thank you Benny for taking care of my car needs. Definitely coming back here.

John Doyle was a pleasure to work with as I did research on my next new car. He was very easy to speak to and he listened to my "criteria" of what I was trying to find. I also like the fact that he did not talk down to me assuming I knew nothing about cars, when in fact I worked as a mechanic several years ago! I will discuss the information with my husband and be back for sure!

I was driving by this dealership and was happy to find it here on Cars.com too and now have a hub to their inventory on my favorite Car site! I am an online car shopping junkie of a sort and when I do decide to move on my next Used vehicle I will check Dover Used Car Center first because when I walked in I was treated as a person and not a target! Thanks for allowing me to browse and ask questions and not bombarding or pressuring me after. I look forward to doing business soon.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

Great dealership with friendly staff. Go see Rosse she was attentive and professional throughout the process.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I have been a customer for a number of years and have consistently received excellent service with the care of my car as well as exceptional customer service. I am kept apprised of the work being done as well as the progress. I am a happy customer!

I had excellent service. It’s good that Hudson Toyota started sharing a video which shows the car’s inspection and service. Kudos.

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

They were very good and very efficient and explain to me everything that was going on

They respected my decision-making process, giving me space when I needed it but being available when I had questions

Every time I come for I’m treated very well. And if you come before noon they bring pizza. At of all the Toyota dealerships Hudson Toyota is the best. 👍

Everyone was very quick to help me and I was very pleased. Will come back to purchase my vehicle tomorrow! Very clean facility and restroom!