Ignore my last review. I wrote that out of frustration.
When they heard about my issue about a used car that I bought from there, they immediately worked hard for me to get my issued resolved. They went and fought for me and made sure that the coverage for the extended warranty went through.
Then they provided me with a brand new rental! They kept me informed of the process each step of the way and were so kind and courteous along the way.
My friends and family were shocked and surprised at how well a car dealership treated me that they want to go there for their next car.
I don't know of any car dealership that treats their customers so well, I would recommend them time and time again.
I went to Toyota knowing I had to lease a new car as mine had been totalled due to a fallen tree limb. I had no idea what to get or what I could afford. Arnold Cwirka was a miracle worker..he took time to show me my best options and was very patient during the process..I walked out with a brand new, gorgeous car. The whole Toyota experience was 5 stars !!
Ashley found our last car before we retire.this was our 4th car from this dealer,Ashley. Was fantastic ..Brian the sales manager was also great he made it happen.Arnold another dale man helped also.and our closing was smooth with Emily.she had helped us 3 our of the 4 cars that we bought..Toyota products are really good..and the sevice dept is great ..Robbie is the go to guy.
I would like to thank Arnold Cwirko and staff at Battlefield for making my purchase of a 2018 Highlander a unique experience. Arnold was professional and courteous. There were no pressure tactics & the overall experience a plus. Recommend Arnold and Battlefield highly
not the place to get an internet deal, i felt like they were not taking me seriously, their best and final offer was the same as the internet ad. it wasn't till i got a better deal they wanted to beat it. wasted a lot of time, got a much better deal at another dealer and bought the car.
As a USAA member, Ashley Rutherford contacted me promptly and was friendly and professional. She answered all my questions and took care of me and my family while we waited for paperwork. Facility looks great. Massage chairs are a big Plus.
I went in looking to test drive a new Jeep Cherokee Latitude and drove home in one that night thanks to the great customer service provided by my knowledgeable sales consultant Cody and my helpful finance manager Eddie. They both made the entire process of purchasing my new vehicle practically painless with great attention to detail. I am thrilled with my new car and would highly recommend Chrysler of Culpeper to anyone looking for a good deal on a great car!
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
If your looking for a dealer to purchase from with less stress, Leckner is your "go to" dealership. They have outstanding customer service and do exactly what they say. This was my first Leckner purchase, and I would use this dealership again!!
I saw the car I was looking for a good while for a great price at Sullivan’s. Got a prompt response when I called to see if the car was still available and came up from Southern NC. My salesman Brad was awesome in answering any questions I had and even checked in for my ETA the day of to make sure the car was ready at the front of the lot for me to check out.
No hassle at all or pressure in the slightest. Took it out for a test drive and was sold already. The car ran great and was in great shape as described by Brad. The trading and buying process was a breeze and I ended up getting more than what would normally be offered for the car on KBB. The GSM, Mr. Will Sullivan was beyond a class act. Very respectful, articulate, and very understanding. He’s a great guy who runs his business the right way. He took care of our paper work in no time, was extremely patient and willing to explain and address any questions or concerns. A real stand up gentleman. He locked us in a great APR, explained all warranty options and was very transparent and honest on fees and every other small, intricate detail other managers wouldn’t readily share with a customer. I couldn’t be happier with the trading process here.
After everything was signed and ready, Brad personally hand washed and assisted the detailing staff and had the car prepped and ready to go shining in no time. He’s a class act as a salesmen. Highly recommend reaching out to him if you have any questions on anything on their lot. He will respond promptly and do what he can to make sure everything is ready to go.
Sullivan has a HUGE selection and quite honestly, one of the most impressive lot and detailing/service bay you could find anywhere. They are the epitome of good business and honest values. Give these guys a visit, it’s well worth the trip and you’ll be treated with respect and feel at ease with some of the stress that comes with used car buying.
Ask for Brad and another shoutout to Brad and Mr. Sullivan himself for the outstanding service and getting me into a great car I can depend on.
My husband and I had a reason to be in Culpepper for a family event so we decided to head down early and visit the Toyota dealership. From first meeting with sales agent, Joshua Calaway to dealing with Finance Emily Schulyer our experience was friendly and non- contentious. I would recommend anyone looking for a new or used Toyota to make the trip. You wouldn't be disappointed. You are treated respectfully and you leave feeling you will be back again for another car.
It was not detailed very good and buying at night caught me off guard. It was pretty hassle free and the dealership was nice. Customer service would have been higher if they would have given me a full tank of gas though. Overall glad to make the purchase and the car has been an excellent vehicle, still own it. Thank you!
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