TIM DAVIS- "GREAT CUSTOMER SERVICE !".
November 5, 2018
Tim Davis (Toyota of Grand Rapids) is an excellent customer service. As a first time buyer (new Toyota), my husband and I did not know a lot about new Toyota Camry 2016. Tim explained to us very detail about the car (the safeness , the economical/cost less in maintenance, the after sales service from Toyota). Tim even spent extra time showing how to use buttons/keys in the car, connecting car through Bluetooth with my phone, and did a test drive. He brought us to Toyota building tour, so we knows about the Toyota services. Finally after spending 2 hours time, we decided to buy Toyota Camry (It's a good car). Tim is very helpful and courteous ! He even said that we can ask him at any time in the future if we have any questions. He brings good reputation (customer care) of Toyota of Grand Rapids. We also feel proud to be a part of Toyota of Grand Rapids customers (even my husband's family are part of General Motor's & Ford families). My husband's father worked for Ford Company and his brother worked for GM. Thank you to Tim & Toyota of Grand Rapids !