The staff at Chuck Nicholson's made my truck purchase a pleasant experience. It was extremely nice to be able to view the inventory on their without being hounded by salesmen. Salesman Scott Fry was very down to earth and friendly and the whole staff was very accommodating to my wishes for this purchase. I would recommend this dealership to everyone I know !
I walked on to the lot at Chevrolet of Wooster wanting to gather information about the new Silverado. I was met by Mr. Book. He was very informative on the models, he showed me exactly what I was looking for and didn't try to sell me anything that I didn't want. The whole experience was 5 STAR! Definately will go back when the need to buy arises.
My experience with salesman, Marcus Plunk, was the best in nearly 30 years of purchasing new vehicles. It was so pleasant working with Marcus and his associates in the dealership, none of that waiting for hours while they had to ask their "boss" if they could make the deal better. Marcus knew what I was looking for in my new Jeep JL and he was very attentive to my texts with questions about the different options and responded quickly. Not only did he find one JL, but by the time I got back to the dealership, there were two Punk'n Jeep JLs sitting in the lot! He had them gassed up and gave me the keys to test drive both of them. I actually purchased the one he found! Marcus is so friendly and down to earth, when you sit down to talk with him, it is like you are talking to a friend you have had for many years.
We purchased our 2014 Honda with low miles after looking at new models. Matt was very personable and never pressured us in any way. Although he obviously needed to make a fair profit, we were able to negotiate a price agreeable to both of us. He felt like an old friend by the time we were done. (He even offered to help me wash the car in their shop this winter!)
Dustin was also efficient with the paper work and extended warranty. Dunn brothers have been in business at the same location for many years and I knew I could trust them.
While my car was being serviced on Aug 14, I had a really fun conversation with Ryan. After servicing, I investigated the lot & found a car I really liked. When I was able to, I talked with Dwight Fouts about the car. He figured a deal for me that got that particular car in my garage. My husband & I have dealt with Ferris for about 30 years & I will continue to deal there!
My experience at Ferris was amazing. Everyone from the salesman Bob who helped me pick out my new car to Travis during the buying process, and to the guys in service department were very professional, courteous and helpful. I have and will recommend Ferris to my family and friends. I love my car and when it's time for it to be serviced I will be taking it back there. Thanks guys for all your help!!¿
We just stopped by to look and went home with a new car! Everyone was very accommodating, and the customer experience can't be beat. Tom was outr salesman, and he certainly made sure we were satisfied. Lisa took care of the delivery and orientation process. She definitely went above and beyond to answer all my questions and make sure I knew how to use all the features of my new Rav 4. I highly recommend Ferris!
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 5, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
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