While having my Ram 1500 lease serviced which is ending in 2/19 I wondered into the sales dept saw a Charger AWD that I was interested in I sat in the vehicle and was thinking this is my next lease vehicle I WAS IGNORED BY THE ALL THE SALESMAN WHO SEEMED MORE INTERESTED IN THEIR PHONES OR TELLING A STORY!!!!! NOT ONE ASKED IF THEY COULD HELP ME !!!!
Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.
On Monday December 3rd our family went car shopping for my daughter at Johnson Toyota in Middletown and were met by Brian a Johnston sales representative.. from the first time we met until the end of our visit we were treated with the utmost respect. And our questions and concerns were answered we were treated like human beings not just a number. Brian's goal was to make us happy and to get us the best deal possible which he succeeded. Thank you from the winner family to Brian in the Toyota team we are very grateful thank you
My Sales Associate Melissa Horan could not have been more accommodating and professional. A total pleasure to work with. She really went above and beyond. What perplexed me was my new car was not vacuumed, scuff marks on the doors and the tires weren't even armoralled (not sure that's a word) . Not what I expected from Lexus. Lincoln delivered my car freshly waxed, interior spotless and tires armoralled. This was a let down.
Bought R 32 and Taureg from Compass for girlfriends over the years with cash. Looking for deal on Golf R but no concession. Therefore no loyalty to that dealer. Repair of rattle on Taureg took two tries but fixed. Selection usually not as good as a larger VW dealer.
Years ago, could not test drive an R 32 before signing for it. More a VW stupidity than a dealer issue. But manager was not polite about it. Went out and bought a Mitsu Evo instead and never looked back. They lost a sale because I could not test drive car before signing that i would purchase it. Something about no miles on R 32 demo. VW has some bizarre policies not to mention the diesel fraud.
Think that was under old ownership.
I purchased 2 cars and leased 1 from Nissan of Middletown. The finance manager was able to get me an awesome rate. My car salesman Andrew M. is amazing. He may look young but he has old fashion values that put the customer ahead of the almighty buck. He made sure I was completely satisfied with the numbers even though he wasn't getting a commission on the deal. He went above and beyond for me to make the transaction smooth and easy. I highly recommend seeing him if you are shopping for a vehicle.
We recently purchased a 2009 Jeep Wrangler from John at Northway and could not be happier with the level of service he provided. He didn’t haggle over cost , was transparent about the process the whole time and made it the easiest car buying experience ever ! Highly recommend going to John for your next car purchase!
The sales man Paul was so great walked me through it, as a single mom the help of an honest guy is great! Had me in my new car in 3 hours with the payment I wanted. When my plates came in went the extra mile to get them on. Thank you so much I will be sure to tell my friends and family about you!
Spectacular! They work with all kinds of credit. We are on our 3rd car now. Very easy going and not pushy. Check them out if you are not even sure about your credit situation. Highly recommended. Thank you Ramsey Corp team!
We had a great experience and are very satisfied with working with John and with our vehicle purchase. Relaxed and friendly atmosphere. Would recommend this dealership to others and would go to them again.
Never thought I’d say this, but what a great car buying experience! Amanda was a pleasure to deal with. We were in and out in no time even with financing. Best used car inventory in the area and believe me, we checked them all. We would use them again and highly recommend to anyone looking for a good used car!
I just bought a Jeep Compass 2011 Limited Edition ( 70th Anniversary) from Northway Automotive and I got it for VERY good price and the sales staff was able to work on the price and credit cover for me to get the monthly payment that I could affiord . I???m very satisfied and with in next month or two my son will need to buy a truck or car for himself after passing road test so we will for SURE visit the sales crew at Northway Automotive👍 The Kogut Family .
John Jones was extremely helpful! I'm very happy with my Toyota Highlander! I traveled from out of state because Northway had a great deal, and I'm very glad I did
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