The best car dealer I have ever had experience with
by cherylhorwart from DealerRater.com
December 3, 2018
4.9 (427 reviews)
itor Posts Cheryl Dorset Horwart Today at 7:01pm Recently I went to a Toyota dealer in phoenix looking for a 4runner TRD pro and they told me they were not available in AZ. The next week we went to Finday Toyota in Prescott as we saw one available there. We did not want a white one that they had. After talking to Alan Hoover we discovered that we could get the Off-road model with the options we wanted on the Pro and the other options we wanted that were not available on the pro (Sun roof, leather seats, heated stats...) and we paid much less! Alan spent the time to find out what it was we really wanted and needed. Alan Hoover "Hoov" was the best! He even delivered our 4runner to us at our house after the upgrades were installed. We were expecting the car to be finished on Wednesday and he delivered the car to us on the Thursday prior to that. I have to mention we live 60+ miles from the dealer. Once he arrived at our home he spent munch time showing me how everything worked. I have never received this kind of great customer service ever! Finalay Toyota has a great asset in their employee!!!!
2019 Toyota RAV4 Hybrid XLE Review
2019 Rav Hybrid Limited A disappointment so far
by Roman from Central Illinois
May 11, 2019
3
I am not a big fan of the exterior styling, but I love the inside. The seats are some of the most comfortable I've experienced. The layout inside is very well designed. The interior noise is a little higher than I had hoped, but not intolerable. I wanted a mid sized SUV that felt more solid than the Honda HRV that I traded that also gets in the upper 30's for gas mileage. The Rav feels very solid on the road. It drives great. The mileage I'm getting so far falls well short of expectation. With a combination of in town and highway driving, I got just over 34 mpg on my first full tank. In town, I'm a reasonable, calm driver. On the highway, I'm driving a steady 75 mph. I did not expect to get 40 mpg. My expectation was 36-37. I'm not sure if mileage improves as the car breaks in?
I purchased my very first car at Findlay Toyota and just wanted to let everyone know what an amazing experience I had with everyone there. I went on the last day of the month in April, just to look at a used Toyota Corolla I had seen online. I was paired up with Humberto (Berto) Aranda, and he immediately went to work to help me find my dream car. He was very kind and easy-going. After a few test drives, I ended up going with a 2018 Corolla instead of a used one. I must admit that my brothers' and I drove a hard bargain, but Berto, Kyle, Jamaal, and Gary did everything possible to satisfy my very specific requirements. John Ward was also very helpful when it came to answering all of the many questions I had regarding my financing for this car. As a first time buyer, my nerves were at ease in such a friendly and professional atmosphere. Overall, I am so happy that I kept my money local, and with such a great dealership. I will definitely return to Findlay Toyota Prescott for all of my car buying needs, and I highly recommend them to anyone in the market for a vehicle.
2019 Toyota Highlander Hybrid LE Review
Just bought it
by Mentaldebris from Oakland County, MI
May 14, 2019
4
Great to drive, very nice detailing on inside. 24+ mpg for first 1000 miles.
Cons: I dislike the brown interior accent on the black leather; I wish it had apple play; there is already a fault with the navigation system, and the recall has back-ordered parts; navigation interface is clunky and non-intuitive.
Truly awesome buying experience from beginning to end
by Dan Elmore from DealerRater.com
December 3, 2018
4.9 (427 reviews)
Absolutely the best and most positive, no pressure vehicle purchase ever. Words I would use to describe the Findlay Toyota Prescott team: honorable, diligent, professional, caring, tireless, honest, reputable, hard-working, dependable, reliable, friendly, respectful. These guys really worked their tails off to get the exact vehicle we wanted without any prompting from me. They always followed through whether it was to call me back in 20 minutes to search inventory or just answer a general question. No nursing or nagging. No trying to side-sell us into an unwanted car because they didn't have ours on the lot. Instead, they proposed optional ways to get our specifically desired vehicle. They truly put OUR needs and desires FIRST. A truly refreshing change from previous vehicle purchases spanning some 38 years prior. I will absolutely return to buy again and it was totally worth my 3 hour drive to get there and back. SERIOUSLY!!. Special mention and thanks to Kyle Watson and Pauly Myers for their care and help. You guys ROCK!!
2019 Toyota RAV4 Hybrid LE Review
Love my new RAV4 Hybrid
by Kim from Central PA
May 11, 2019
5
We are very happy with the RAV4 Hybrid. The safety features, comfort level and infotainment system are top notch. The ride is smooth and secure.
I have to say how much I appreciate my salesman l, Mike Costa and his professionalism. He took as much time on helping me find an older model used vehicle car as he would have on the $41k one he showed me without batting an eye. I have purchased everything from a custom made Porsche to a top of the line Lexus and he is up at the top as being a thorough and great salesman. He made me feel heard and comfortable through the entire process. All of the other employees were also friendly, kind and clearly willing to go the extra mile for a customer. I???m very impressed and grateful I made this choice after going to 8 other dealerships. Thank you!
2019 Toyota Tacoma TRD Off Road Review
Love my new truck
by HaydenF from Russellville TN
May 16, 2019
5
I like the appearance package and the interior options. Would be confident to drive this vehicle anywhere in any conditions. The handling is pretty good and is comfortable to drive.
Quick, easy, no-hassel. No hard selling. AND THEY LISTEN.
by jbs95 from DealerRater.com
December 6, 2018
4.9 (427 reviews)
Two thumbs up! Friendly staff. Jeff Chamblee answered all my questions, helped me find the best deal, and the price was fair. My only note: it would've been nice if the dealership didn't have a $5000 limit on debit for money down, but other than that, very happy with the experience.
2017 Toyota Sequoia Limited Review
Works for the family
January 19, 2019
4
Good size for a larger family with plenty of space in the middle and back rows. Plenty of power with the V8 engine. Takes a little time to get used to driving a bigger vehicle if you aren’t used to it.
Mike at Findlay Buick GMC Prescott went out of his way to make sure our experience was easy and as quick as possible. He was so nice! All of the employees were. Everyone was so family oriented. We were even offered pizza! I???m so happy with my experience and vehicle! Thank you Findlay Buick GMC Prescott
2018 Toyota Highlander Review
Love it!!
by Sfranklinva from ARLINGTON
May 16, 2019
5
We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!
I found the exact truck I wanted through Autolist. Once I???d contacted Christina Wilcox, the internet manager at Findlay, she took complete control of the experience. Via text, email, submitting the app via their website, sending done date and pix of my trade we were able to gone to an agreement and voila... I had my 2026 Tundra 1794! Christina is the perfect person to handle internet inquiries and she made it painless and even enjoyable.
2013 Toyota Avalon XLE Touring Review
Best toyota we have driven.
by Wayne from Conover NC
March 5, 2019
5
We have owned Toyota's for 39 years and loved them all. Still have a 1988 Toyota 4x4 with over 310,000 miles. Looks and drives great. This Avalon is great, love it just like I did my 1986 Cressida wagon. Would recommend to anyone.
Kyle was quick to respond, and great with texting me anytime (my preferred form of communications)! After deciding on my car and getting the paperwork done, I literally asked him "Why do I feel like you were on my team, rather than being an opponent in this sale?" I really felt like I had an Advocate in my corner while buying my new 2018 Toyota Camry Hybrid. I would recommend anybody wanting a Toyota (which should be everyone) to Use Kyle to help them through the process!
2017 Toyota Camry LE Review
Wouldn't have any other car!
by Regina from Fort Worth, Texas
May 15, 2019
5
The ride is great and it's quite. This car also has a big trunk and plenty of storage. The only thing we could use more of would be cup holders.
We live in Chandler and own a small condo in Prescott. Saturday, 10/29/16, while in Prescott, we wanted to go downtown and when we got in our car to leave it appeared our 3-yr old battery had died. I received a jump and drove down to Prescott Honda and it was replaced within the hour. Back on the road again. Service lady was very polite and attentive and it was a pleasure dealing with her. Loved the service and waiting area.
Thank you!!
2000 Toyota ECHO Review
Another reliable Toyota
by David W from Milford KS
January 11, 2019
5
This car took a while to get used to. The first car I drove that had the speedometer in the middle. Looks on the outside were ok and inside was youre typical subcompact car but the ride was pretty good. Very reliable and had no issues. Very good for the money. Its too bad they dont make them anymore.
RAZ was/is the Fleet Manager I worked with on my latest purchase. RAZ was available via text, email, phone calls, sometimes while driving home for the evening. He???s fair and impartial and a pleasure to work with. I would be interested in working with this group of guys on my next purchase (2yrs) thanks again! Gary is the tall dude who greeted us upon arrival from Scottsdale at 8am; a nice guy, accommodating when we arrived and helpful. Corey the finance dude, straight shooter, nice guy, friendly to work with, I signed what I need to and the deal was done.
2019 Toyota C-HR XLE Review
Most reliable car I have ever owned
by DG from Chicago, IL
May 11, 2019
5
The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.
I found the exact 2018 Toyota Tundra I've been looking for. I had visited every dealership in the Phoenix area, but was unable to find my truck. While in Prescott for an appointment I discovered Findlay Toyota. While looking at their Tundra inventory I was greeted by Marco. I conveyed to him what I was looking for; Marco took me to the back lot where he showed me the Tundras that had just arrived. No doubt when I saw it; right color, right body style, right size fuel tank, and all the bells and whistles I wanted. Marco and the entire Findlay team team were awesome. Thank you for everything.
Great people, Great customer service, Great price!
by Mark Ptashkin from DealerRater.com
November 6, 2018
4.9 (427 reviews)
I just purchased a 2018 Toyota Camry XLE V6 from Findlay. Christina Wilcox, internet sales director, was nothing short of fantastic to work with. She was courteous, professional, not once did she even remotely attempt to apply pressure and made the entire buying process easy. This was no small feat when you take into account that I live and work in the Phoenix metropolitan area. Not only was customer service spot on, so was the price of the vehicle. I attempted to work with just about every dealer in Phoenix but, Findlay made it worth it to travel to Prescott and take delivery. As a side note, they also offered to deliver the vehicle to me! Kyle was great as well. He introduced us to the vehicle, answered all questions. He quickly took care of the requests that we made and did so extremely quickly and professionally. Do yourself a favor, if you are looking for a vehicle, include Findlay on your short list of people to work with, you won't regret it. Mark Ptashkin
2017 Toyota RAV4 Hybrid XLE Review
Very reliable car. Comfortable, plenty power, econ
by Largo from Centerville, ma
April 15, 2019
5
One of the best off over 50 new cars I have owned. Plenty of power and very economical. Safety features are outstanding. I would highly recommend this car if I was buying a used car.
We recently purchased a Highlander from Findlay Toyota in Prescott. Much better experience than we ever had when this dealer was Tims Toyota. We had our new Highlander for only 6 months and realized the 4runner would have been a much better choice for our family. We assumed (being a new vehicle) that we'd be stuck with the Highlander unless we took a huge loss on trade. Marco did an awesome getting us into a new 4runner with almost no lost value on trade-in and he also beat all other dealers on the price of the new 4runner. Marco took the time to find a vehicle with more options than we asked for and for the price he promised. He was very professional/fun to work and made the whole process simple. Thank again!
2017 Toyota Highlander Limited Platinum Review
Great car ever
by Lesaby from NY
May 12, 2019
5
The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable
My salesman Christopher O'Brien did a commendable job finding the car of my dreams, I had a long list of wants and needs and he nailed it so quickly I couldn't believe it. An Audi arrived to the dealership and without hesitation he called me to let me know that he had a car that would be perfect for me and indeed it was. I was a bit concerned about been able to afford this beautiful car and I wasn't sure I wanted to drive it, but he asked me to come look at it and drive it, he assured me that my Lexus had enough equity for me to be able to afford my car, also explained other things that could help me and he was absolutely right, I left the dealership with my black 2016 Audi S A Sport line. I love my car so much and it is great for my business and I get a lot of compliments, I continue recommending Chris to my family, coworkers and friends. He is very professional, very knowledgeable and friendly.
2019 Toyota Corolla LE Review
really ike our new toyota
by debridge from eureka sd
May 16, 2019
5
this car is very well made. Its comfortable and a very nice ride , the body style is also very nice and it over all looks great
Jeff Chamblee was wonderful to work with, as well as Pauley in finance. I have purchased over 12 new vehicles over the years, in both Phoenix and Prescott. This was by far the best experience, only matched at Findlay Subaru with Ahamed and Joe (finance), when I purchased a WRX the week prior. I highly recommend this dealership and these individuals.
2018 Toyota Camry Hybrid XLE Review
A good performing car
by JOHN from Lancaster, PA
May 1, 2019
5
I'm getting excellent fuel mileage averaging 57 MPG in the summer and 52 in the winter. My only complaint is the interior space. We feel a shortage of legroom in the front and rear. Entering and exiting the vehicle is difficult.
I have quit using two different places in Prescott Valley due to poor quality control, oil dripping off of my car after an oil change where there's no leak they just dripped oil everywhere and mucked up my garage floor, the last place kept my husband waiting three and a half hours for a scheduled appointment. we decided we were done and we went back to Honda, we were there less than an hour we were visiting with the people in their waiting area, because people are very friendly here in Prescott Arizona, and to boot they washed my car! they came out and told me that I had some kind of a replacement oil plug someone had put in at one of those places and they never told me and it was shorter than normal so we put a $3 plug-in so that it was back to factory specs. we will be back for our next service to Prescott Honda. The price was about the same as what I've been paying at the other places throughout town only obviously they didn't tell me that they lost my drain plug and they didn't wash my car.
2014 Toyota Tundra Limited Review
Can't go wrong with a Toyota truck.
by Tundra Dude from California
May 14, 2019
5
This truck does it all. It tows my toys without breaking a sweat. It will easily last for 300,000 miles with regular maintenance. The platinum model is ridiculously comfortable and cush on the interior. The only drawback is the gas mileage. I'm getting about 14 mpg combined.
I had a wonderful opportunity to work with Gina Attaguile and the Findlay team. Gina is a joy to work with, so helpful, knowledgeable and caring. To be honest I was apprehensive about purchased a car, the last time left me with a very bad and expensive experience. Gina was understanding and able to really turn things around for me thank you Gina Attaquile, Johnny Miramon, Mike Sink and Martin Norris and the rest of the Findlay team for your help in getting me into the model car that I have wanted for over 10 years and for welcoming me into the Findlay family. I highly recommend Gina and the Findlay team, they were there for me and they will be there for you.
2019 Toyota Camry Hybrid SE Review
7 days and still learning!
by Bonnie from Glenmont, NY
May 5, 2019
4
The ride is awesome. Took first 500 mile round trip this weekend. It's going to take a bit if effort to learn to use all features safely.
There was no high pressure or being chased by golf carts here. Alan Hoover is very knowledgeable and pleasant to work with. We entered Findlay's not knowing what we wanted and with a budget. He showed us several cars that met our needs. We bought a wonderful 2017 RAV4 and would recommend Alan for a hassle-free experience.
2015 Toyota Prius Four Review
2015 Toyota Prius an eco-friendly tradition
by Annette and John MD from Mitchellville, MD
April 9, 2019
5
A Toyota Prius is a unique driving experience. Once you have owned one (and we have owned a 2007 and 2011 Prius), you prefer the quiet hum of the electric motor and the fantastic gas mileage. Make sure you accurately adjust your mirrors and allow for not being able to see the end of the front end, and you will avoid denting your car and hitting other cars due to Prius blind spots. Our 2015 Prius III is surprising similar to our 2007 Prius. Our 2011 Prius IV was a loaded delight (heated leather seats, sunroof, navigation, and multi-CD changer) that we were unable to find unless we moved to a Prius V (which is in a bigger class by itself and may not suit quiet hum Prius lovers).
THIS CAR HAS EVERYTHING I NEED. SMOOTH AND NICE DRIVE. IT HAS PLENTY OF LEGROOM IN FRONT AND BACK. COMFORTABLE SEATS, BLUETOOTH, MULTIPLE CD PLAYER, SUNROOF, full salon A/C, etc
So far I love this car. I’ve only had it a few days, but I like it. It’s not quite as roomy as my van but I’m getting used to it. Good gas mileage for an all wheel drive.
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