Nick who works at retail parts was awesome. He was professional friendly and very knowledgeable if the parts I needed and very very helpful. I will becoming back for sure if my car needs anything else. Got a transmission flush the service was awesome too and including customer service. I highly recommend this dealership for service for Nissan cars. Thank you for everything..
The service was great. Kerry Law found my requested vehicle the same day of getting in touch with him. Everything I was looking for in a vehicle he found. I couldn't have been happier with all the staff that worked with me from locating the car, financing and signing paper work. I would recommend this dealership to anyone and everyone.
My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P.
I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
We upgraded from a 2 door to a 4 door with many new features. Eddie Mac???s extensive knowledge of the Jeep product is a great resource. In the past we have had very good results from the service department and are happy to continue the relationship with this dealership
The whole team was fantastic during the complete process of purchasing our 2nd Lexus. They were genuine and a real pleasure to work with. The delivery and prep of the car was first class. I have dealt with 3 Lexus dealerships over the past 8 years, this team is in a class of their own. Keep up the good work.
The best car purchasing experience I have ever had. It was easy, no hassle, staff very friendly and dedicated to their product. This is the first vehicle that I have ever purchased that fit me like a glove. I love this vehicle!
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
This was our second time working with Geoff. He is great! He really goes above and beyond for his customers to make sure you get everything you want and need in your next vehicle. Definitely recommend him to everyone!
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
LYNNHAVEN MOTOR COMPANY HAS A CUSTOMER FOR LIFE!!!
by Shannon Todd from Virginia Beach
July 6, 2018
Purchasing a car from Lynnhaven Motor Company was the best auto-buying decision I ever made. From beginning to end, the entire experience was nothing short of amazing. John treated me like family and offered me an amazing price on a used car. Even my extensive research could not find a more competitive price. The entire process was easy, and John went out of his way to provide a warranty to ensure my peace of mind - even though he clearly did not.have to. It is evident that john takes great pride in his family owned and operated business and has built a solid reputation on providing honest and fair prices to all of his customers.
In addition, the car was beautifully detailed; it looked like it had just rolled off the showroom floor!!! I couldn't be happier with the way it looks and how well it runs!
I absolutely recommend Lynnhaven Motor Company for the best possible deal on a used car and unparalleled customer service!! Thank you John and family!!
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