My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
I "LUV" my new Lexus! Thanks Clement! You're the Best!
by Qponer from DealerRater.com
November 1, 2018
I've always dreaded the car buying experience... until I met Clement Max Corriette. From the start, he was very hospitable and professional. I'm so glad that he was the one that offered his service when I came in. He set out to help me accomplish my goal of purchasing a 2019 ES 350 on the same day. It was crunch time for me because I had to return my current lease to another dealership in a few days. When my original plan didn't work in my favor, Clement went above and beyond to offer other scenarios until we agreed upon the best deal for me. He also took care of my lease return. I am forever grateful to him. He is very knowledgeable. He has many years of experience in this field and knows it inside out. He truly lives up to his title of "Lexus Certified Master". I recommend all of my family, friends, and anyone who reads this review to come in and speak to Clement. He will take care of you - no matter what your situation is. (I'm also looking forward to utilizing the nail salon/massage center that he has implemented at this location).
From start to finish our experience was top notch. Pedro Segura took very good care of us and was very professional. He was also very knowledgeable and able to explain things to us really well. We also worked with Dennis Clarke. He, as well was very professional, knowledgeable and made us feel very comfortable. I would 100% recommend this dealership for anyone looking to purchase a vehicle. I will definitely be back in the future.
The service was very good. I was met quickly and my car taking in by the valet. Mathew Rivera completed my paperwork and answered all of my questions. my car service was completed quickly and all my questions answered.
by Mariannak...returning customer from Hicksville, NY
August 2, 2017
From start to finish...Eric was professional, knowledgeable and so NOT your average car salesman (sorry guys). No game playing, no guessing. Did all he could to get me what I wanted and needed. It's no wonder I've been dealing with him and Robert Chevrolet for 14 years. Buying and or leasing can be stressful... but not here! A lot of inventory available, nice showroom and nice waiting area.
The service Department experience is always top notch! I dropped my Genesis off early for an oil change, bulb replacement, and multi-point checkup. Got a call a couple of hours later that it was ready and picked up car in the afternoon. Always a seamless process! thank you Ralph, Dimitri, and the entire crew!
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
Thank you for my recent transaction at Rockland Nissan!
by JudithD from DealerRater.com
December 3, 2018
Thank you for the Nissan Sentra SV 2019 I leased 10 days ago! Also I highly appreciate the assistance with turning in my previous leased car and all help with transportation. I am highly satisfied with the service of Dan Labodin and Omar Borja ??? very professional, honest, attentive to our needs. All my family is very thankful to you! Very good job Team! I am satisfied with the service on the sale side. A lot of communication with Omar Borja demonstrated his willing to assist. It was truly positive experience! Also fast and efficient was account Debbie. Again I am expressing my thankful attitude toward Omar Borja and Dan Labodin. Best regards, Judith
I recently was in the market for a Ram truck, after a short conversation about what I wanted, the salesman and general manager found me exactly what I was asking for and gave me the best deal I could find in the tri-state area. They were upfront and honest about the offer and didn't try to stretch my budget. I was super happy and will purchase all future cars/trucks through this dealership. They exceeded my expectations at every turn.
They were helpful with perusing the vehicle options within my price range. I didn't feel rushed. All questions were answered and the services were elucidated well. I felt comfortable making this purchase.
I recently leased my 2018 Rav and I couldn't have asked for a more friendly and professional sales associate. Shamika worked diligently to accommodate my financial situation as well as upgrading my Rav to meet my personal satisfaction. I highly recommend her to anyone looking for a quality car at a reasonable price by a quality person.
The Sales person Joseph was kind and made my awkward girlfriend feel somewhat comfortable and my shy younger brother enjoy his visits. Made it simple and easy for us all and we all appreciate his great help in everything. The process was a mess to get the car due to our business manager not relaying information properly to either Joseph or I so the lengthy process of purchasing the car took 3 separate visits to conclude. It was fun while it lasted talking to Joseph. The only reason I'm rating everything a Five star is because of Joseph.
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