Used Volkswagen ID.4 for sale near Lake Forest, CA

Only trust them with our baby. Videos of our car explaining need repairs showed us everything Custom service second to none Friendly staff Good coffee

I love this car! Have had it for 7 months. Very comfortable, charges quickly. The ride and performance are the best I have ever driven!

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Despite the scary looking recalls my 2023 AWD Pro-s model has been 99.9% reliable. In comparison to my previous 2021 ID.4 pro-s which had several annoying system failures that necessitated immediate trips to the dealership. However the 2021 pro-s has the folding mirror option which I had expected to get in the 2023 pro-s but was very dissatisfied to learn it had been remover and put in the ‘+’ package. The mirror option should be offered as a standalone upgrade to all non ‘+’ 2023 and 2024 models as no $50k plus car should be without it.

2023 VW ID.4 PRO S. 1 year this July of 24, 16000 miles. Before the latest software update of 3.1 or 3.5 we could the full state of charge was 300 Miles. After the update, the max SOC dropped to 253. But many software problems were fix. The 12V battery is stronger than the 2021 (they were updated later). Fast charge to 80% is 35 minutes or less. I charge at home in Arizona we have solar with SUNRUN. We installed a 50amp this provides us with using WALLBOX 11kw so for example, today Apr 8, 2024. to charge at home from 18% SOC to 80% took rounding up 3 hours. Not bad. March Electicy bill was $40. No expense for fuel and money saved.

Scotty at GG, is hands down the best Sales led I have ever interacted with. Honest, transparent and has everything buttoned up before you even get there. Made buying a car for my daughter easy.

We love this car! Comfortable, simple, quick. It even has a back massager on both seats! So far it has been all we could have wanted.

Just bought my car from Carmax in Costa Mesa. Michael helped me. The whole experience was easy and painless. It really is the way car buying should be! When it's time for me to buy a car again I'm definitely going back to Carmax!

After 9 months and 19,000 miles including 5 road trips, I have no buyer’s remorse at all! I love this car. Charging speed is good. The most comfortable car seats I’ve ever sat in. Build quality is rock solid. Very smooth and quiet on the highway. Lots of standard features at a reasonable price. Travel Assist works great, I use it all the time. Efficiency averaging 4 mi/kWh. I don’t know why VW isn’t advertising these like crazy. It’s one of the best values in the EV market today.

This was the easiest purchase of a car that I've ever had! No haggling-just bought it! They bought mine and then I came back and bought one from them

I found the car I wanted at this location and they were super helpful in getting it transferred FREE to a location closer to me so I can go in to pick up.

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

Always a pleasure doing business with Geroge and his team! they understand your needs and help you out accordingly! traded my mclaren and bought an r8 from them!

This car has delivered beyond our expectations. Recently took it on a 180 mile trip into the Rocky Mountains. We arrived with over 150 miles in reserve. It’s quiet and smooth. Highly recommend!

Roy went above and beyond in making sure I am happy with my deal. He called me days later to follow up. That is the kind of after-sales service you would like. The dealership is also clean and very accessible. I would highly recommend this dealership to all my friends and family.

The Audi Q3 S Line purchased from Audi Fletcher Jones Costa Mesa was my wife’s favorite color, blue. After an introductory text from Austin, I was coordinating an OTD price for the specific stock number. Mo Masadeh (Sales) contacted me and within an afternoon came to an OTD price and scheduled appointment the next day. Mo was amiable to deal with during the whole of our negotiating via text (my preferred contact) and via phone. The sales process was low pressure and professional. In fact, everyone that I dealt with, Collin (Sales Manager) and Peter (Finance) were absolutely professional. I found the vehicle my wife wanted and traveled from the Inland Empire to make my purchase at Audi Fletcher Jones Costa Mesa, so that says something about both my tenacity and the overall professional and amiable experience with this dealership. Thanks to all of you for providing one of the best experiences in car-buying that my family has had in over forty years of car-buying.

Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me on warranties or options.

I have only owned this car for 28 days and it is a smart car in many ways.It is fun to drive. Has a lot of power (295hp) The sound system is awesome Comes with car play plus plays my music thru my Amazon accountBest car I ever owned and I’ve owned a few as I am 73

I had the best experience at this dealership because of Scotty - he was super helpful and made the car buying experience feel like a walk in the park. I would without a doubt recommend this dealership - great service and easy to work with. I want to give a big thank you to Scotty and the rest of the team at Garden Grove VW!

They were very helpful in transferring to the local dealer, providing the vehicle report, performing additional inspections and in the buying process. I would definitely shop with CarMax again.

No pressure to purchase. The vehicle appears to be in great condition. Sales person very knowledgeable

I just recently purchased a Mercedes M-Class from CarMax at Costa Mesa. I was ready with all the salesman pitches, haggling and general unplesantness that is associated with buying a car (paperwork, insurance, time, etc). But moment I walked in Kyle and Ron made me feel welcome and we were outta there with our new car in no time. We had little clerical error but they made sure that we had the that day to drive home with the best price possible (they gave the best trade-in value as well). Thanks CarMax.

THE CAR I"M LOOKING AT IS STATE OF CALIFORNIA AND I WAS ALSO TOLD THE CAR WAS ON HOLD FOR ANOTHER BUYER. HOWEVER I REALLY LIKE THE CAR.

Of all the cars we have ever purchased, Niles was the BEST salesman ever. He made our experience a joy! You are lucky to have him! And everyone we met at the dealership was very friendly. Kudos to all at Capistrano Volkswagen!! Eric and Glory Swanson

I left a message through cars.com and a dealership contacted me the following Monday and answered all my questions. It was a really good phone call and good experience, definitely consider them in the future.