From the moment I drove onto the lot till the moment I left with my new Kia Stinger gt1. tony Washington greeted me immediately and made me feel comfortable. He offered a test drive and I was hooked, He was way more knowledgeable about the car than I expected, ive been in the car business for more than 40 years and usually its me telling the salesman about the vehicle he is trying to sell me. I also want to give a shout out to Adam Ritchie, he also went the extra mile for me in obtaining what was a very unique finance situation, I cant thank him enough and lastly Mike Brand in finance. He was very thorough and helped me get through this process quickly and explained the extended warranties in a way that I had not thought entirely through. The answer to what you really want to know is yes I will be returning to buy another vehicle from kia country and I hope these same 3 can help make buying a car as painless as you could ask for. I will also be referring anyone looking for a vehicle to kia on Savannah hwy. and ask for Tony, Adam and Mike. Sincerely. Henry L Able III
Service department at Carmax superceded my expectations! Called to have a service done on my Nissan and they were able to accommodate my tight schedule even though they did explain their schedules were tight as well. The amount of time I waited was far less than any dealer I've ever been to, and Dave in the service department greeted me by name and wore a smile until I left! They even washed my car for me and let me know if there was anything I needed to not hesitate to give them a call.
Archie Smalls was wonderful to work with. He was very patient with me as I changed my mind numerous times while selecting the vehicle I wanted. No pressure and the signing was the easiest yet. Great salesman to deal with.
Purchased a 2019 VW Jetta for my son. Archie Smalls was our salesman, and came highly recommended. Will definitely tell people about him, and I will be back soon to buy another vehicle from him. OUTSTANDING!!!
Just got home from visiting Stokes VW. The staff were great and friendly. My sale guy Brad was awesome. Did most of the work over the phone the night before, so when I arrived he had everything in order. The Business manager Robbie made everything easy... No hard sell. He made some offers that I declined on, yet he still helped me get the best for me. If it were not for a software issue trying to pair up my LG, I would have been out of there in under an hour! (that never happens at a car dealership). It was only 2 and a half anyways... Where can you get a great group of people that treat you with respect, and listen to what you want... Been a customer for 26 years, and will always go there first! Thanks guys!
I could not be any happier with my experience...I went in there, they had what I wanted, it was what I was inquiring about online... I test drove it, talked numbers quickly and BAMB... I got what I wanted and out the door I went!! I highly highly highly recommends going to Stokes Volkswagen and seeing what they have to offer... There was no haggling... It was straight to the point and I was very happy with the outcome!! If you do go there, ask for Blaine, he was fantastic!!
OJ was my salesmen and he was so AWESOME!!!!!!!! Never did he rush me or get impatient with me!!!!! He was very respectful and polite!!!!!!! I definitely recommend going to this dealership and asking for OJ!!!!!!!!!!
Friendly staff, excellent service. Worth the trip!
by Keenan Nale from Moncks Corner, SC
May 27, 2018
Had a really good experience at Berkeley Ford. Mark was my salesman and the sales manager was Stanley. Both id a fantastic job getting me more than i could ask for. every one there was very nice and professional. I've visited most dealerships in Charleston, and this one was by far the best customer experience. It felt like a family bushiness, not a large dealership.
It was my first time buying a new car and they made it easy
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