Used Volkswagen SUVs for sale near Preble, NY

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

We just bought a great car from Upstate Auto Center. Matt could not have been more helpful and he made the buying experience so easy for us. He had excellent knowledge about the cars on his lot and made really useful suggestions about the right car for our needs. He walked us through the buying process and made everything simple for us each step of the way. All of the cars on the lot were super clean inside and out too. You can tell that they really take pride in their cars and workplace. Immaculate detailing and great attention-to-detail mechanically too. When we had a test drive, there was a little rumble and Matt took care of the minor work the car needed immediately. It drives like a dream now! We're thrilled with our new car. I can't say enough good things about Update Auto Center! All of the staff were friendly and professional, the cars are great, and we would absolutely recommend that people check them out. Don't miss these guys when you're looking for your next car!

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

The dealership experience was comfortable and smooth. Valerie was very patient and helpful throughout the entire process. I really appreciated her clear communication and professional attitude. Great service overall!

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

I had one of the most fantastic car- buying experiences at West Herr !!!! All because of my salesman Ray, his sales team and management. The environment was so fun and relax!! They worked hard every step of the way and took the time to listen to me with my wants & needs. They definitely tried their hardest to get me in a vehicle for the price point. I could afford but also having everything I needed and wanted. They even picked out my vehicle, before I even looked at any. I love it so much! I never would have thought I would have a red vehicle, but I do and Love it!! We really did have a blast going there, I did not feel like I was just another sale there. I felt like we were all friends. But also having professionalism, patience, and knowledge of the vehicle(s). I am just so happy with my purchase especially with having a stress-free process.  Thank you so much ! Kudos to Ray and the team!! I'll be back and I'll be sure to spread the word!! They work with many different dealerships, to help with your car buying experience! So not just Chevys !!!

Excellent service. Jens Albrecht provided an outstanding service. Great advice, quick and seamless process. Walk on a Friday and drove out the car on Monday. If you are planning to buy a VW, I would recommend asking for Jens

Great dealership, with friendly knowledgeable staff. The overall experience here was phenominal. Bought a used Mercedes for my daughters sweet 16th birthday. Will definately conduct business with this dealer at some point in the future. Thanks for a great, honest experience!!!

I bought the 22 model in Apr of 22 and had it about a year and the ac compressor went out. It took them a couple of months to get one and when they did they found that it had metal shavings all in the lines so they had to replace everything in the circuit. They gave us a loaner car for two weeks and so far it’s been working fine. Have had a couple of software updates so far but no other issues. Have just turned 10,000 miles. The transmission is jerky so I basically drive it around in sport mode to keep it from dropping into the highway gear. Overall we like it

My wife and I were going shopping for a new SUV at a Subaru dealership but weren't sure about the CVT on the Forester when we ran across a used 2014 Tiguan with only 1,700 miles on it. We both liked the functional but restrained look of the interior of the Tiguan with its smaller, well-integrated screen rather than the fussy look of dashboards in other cars. This Tiguan was the SEL with every option other than 4 motion. With nearly 80,000 miles on it, I am still pleased on how it handles in Los Angeles freeway traffic. It has enough power to smoothly merge onto freeways and it has very tight and true tracking despite freeway bumps and potholes. Reliability has been very good. This model year solved the chain tensioner issue plaguing earlier years and this was also one of the last model years to be built in Germany so its fit and finish has held up very well.

Amazing customer service from start to finish I dealt with Kori and I must say he was just so kind and helpful and you can tell he truly cares about his customers! I truly don’t think I’ll ever go anywhere else again! Everyone there is just so welcoming and nice and it just felt like a family atmosphere! So thanks again for everything and I will be recommending this place to all of my family and friends and especially to see Kori and his team 😁

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

Great experience from start to finish they did exactly what they said they were gonna do I don’t think a lot of these people realize there buying used cars but as long as you are nice and treat them like humans they go above and beyond for you thank you Devon and everyone from service you were awesome!!

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Bought a 2019 Hyundai Sonata from these people; it's pretty great so far. There are definitely some issues here and there, but what do you expect from a used car? Ilmar was the goat, great dude, always helping me out, no issues as of yet, won't say anything about the car, as its too early, but costumer service was fantastic, couldn't have asked for better.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

Best Buy Auto Sales on Church street service department has always done an amazing job to find the problem and solution to what my car needs. My 2013 Chevy Equinox is always treated with respect. Anytime I call, Lorraine is very respectful and always does her best to make sure I get in and fixed. She asked the questions I would normally forget. I would recommend Best Buy Auto Sales if you're looking for a vehicle. Thank you Best Buy Auto on Church Street. Thank you Lorraine

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

Very efficient service from Todd Reid for our mutual customer! Thank you SO MUCH, Todd, for calling ahead to ensure a smooth pickup!

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Aaron was so amazing. Everyone in the process was wonderful. Best car buying experience ive ever had.

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Tiguan like most VWs show their superior stability and control in bad weather, cornering and higher speed. That is compared with my other car (Crosstrek).

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!