Daughters car was totaled by hail and suddenly looking for a replacement. Stumbled onto hertz in stl and Tom. Great experience and price on used Ford Focus. Very accommodating as we were traveling 3 hours for purchase. Would recommend and will consider them for future purchases
Noah went above and beyond to accommodate me when I came in and the vehicle I wanted was sold. He drove down to their south county location and retrieved a vehicle. Thank goodness as it was PERFECT. Mindi was wonderful explaining everything during the signing process and answered any and all questions that I had. Sean understood my exact requirements of purchasing before we even went through the financing process. Thank you all and you will for sure be HIGHLY recommended.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Tom Calkins has Excellent knowledge of the Volvo product & equipment -
I have enjoyed purchasing 8 vehicles from Tom since 1997 and keep coming back to West County Volvo for the special treatment in sales and service. Tom has excellent natural intuition in finding the perfect fit!
Pinky and Dave made this experience quick and easy. Very professional and honest. I would recommend to anyone buying a quality used car to buy from The Dean TeM.
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