Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
by Njhero from Wall no
January 12, 2019
Between check engine lights and massive water leaks and worn out brakes at 20k miles this truck isn’t worth the hype. The made in China stamps I see on a lot of the interior parts confirm this thing is cheap. The dash board leather peeling off and did mention water leaks. Also still uses too much oil,factory says pistons and rings are no good oil light comes on.
Hands down the best car buying experience I've ever had! Sean was Very friendly, professional, and organized from start to finish. There were NO hassles, headaches, or drama with this deal. Thanks again to everyone at Kia of Alliance.
Swedish ergonomics, style and design elegance
by Volvoforlife from Maple Valley, WA
October 11, 2018
My second Volvo XC90, and totally enjoyable every day, from the comfortable leather seats, fully appointed and feature rich interior, and fantastic sound system with all of the latest electronic and wireless features integrated into the car. Excellent handling, safe and ergonomic all around. An awesome expression of Swedish design elegance.
Probably the best experience I've ever had buying a car. Everyone was great - John, Roni, Curt. I have already recommended them to someone. I wont be buying a car from anyone else.
January 8, 2019
This is a great looking car with an extremely comfortable ride but I’ve had continuous issues with leaks which came from the poor design. Water drains from the sunroof through tubes that actually go into the car causing water issues when clogged. This ruined carpet, headliner, and the floorboard. There was so much water coming through when it rained that you could hear it sloshing while driving. The water damage also caused damage to the electrical wiring in the driver’s door causing the window and locks not to function. Today was the last straw when the transmission completely failed while driving it to work on the expressway.
What a shame for a comfortable ride to have such poor design ruining the entire car.
car runs great good people great cars here come see for your self i got a 2014 chevy cruise runs great recommend its a great car lot come see for your self no problems with my car good trust worthy car lot been for 17 years its still here for a reason
July 29, 2018
The vehicle is very clean and well maintained for a used car. It is comfortable without being big and difficult to drive or maneuver. The interior is like new!
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
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