John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Best most reliable car I have owned
by happy owner from St Louis, Mo
November 9, 2018
Recent trip to Pa. 3100 miles 119 gals gas,26 mpg highway and 2 lane mountain. This car handled back mountain roads like dream even in downpour. I gave it a 4star on interior design because it could use more leg room in second row seating.
In the past 10 years I never been disappointed. Richard has been great! Also Lee and his team are #1
Thank you all, Tony
by CAL from Hubert, NC
March 15, 2018
This car was designed for people with back and neck issues. Totally comfortable and offers lots of control for sitting and driving long distances. I love the stereo and sound system. Touch controls right at my fingertips makes this car super easy to use. It makes driving a delight. The smooth lines of the exterior are sleek and elegant. What a beautiful vehicle!
Mr. Steinfein provided excellent knowledge and was extremely courteous. He kept me and my husband informed about the progress of our car throughout our entire wait. We have previously owned both a Mercedes and a BMW but decided to purchase a KIA based on some of our friends who bragged on KIA's high quality customer service. We now have bragging rights, they have the most honest and caring customer service and very knowledgeable staff.
by Inspector 12 from Tarpon Springs, FL
June 21, 2018
Traded in a smaller car due to needing larger cargo space for handicap equipment. Larger size helps. Didn't want an SUV type because it is too high to enter. The Cross Country gives all the room of an SUV, just not the height. Also was chosen because of all the safety features, especially the auto-braking at low speed.
took my 2018 optima in for the free 3000 mile oil change and check over. service dept great oil change only took 45 min but the had to wait another 45 min to for the car wash :( Also when I left they gave me an invoice of the work done. Parts and labor for an oil change was $73.75!!
Volvos are the most reliable and safe
by IB from Coral Gables
March 5, 2018
I have leased Volvos for the past 10 years and like the fact that I have not had any of them give me problems or issues.
Richard Sinclair is one on your team that you should be proud of. He is very professional and he make sure you are taken care of for the entire time you are waiting. Everytime we are being serviced, he take his time with you and let you ask questions and answer them without rushing you. The Penn Family
Sexy, Stylish and Fun!
by sevenalmighty from Atlanta, GA
January 9, 2019
I checked out several crossover/mid-size SUVs but the moment I saw the XC60 R-Design, I couldn't stop smiling. The car is beautiful, sporty, stylish, and luxurious. The interior is so well thought of and technologically advanced - for reference, I was in an '07 Pathfinder. The safety features are amazing. The side mirror warnings, front / back sensors, lane control, etc. are all very useful. The attention to detail given by the Volvo design team is very thorough. I love it!
I bought a used kia from this dealership and they negotiated well on the price and I was very satisfied overall with this dealership! Highly recommend!
Best car I've ever owned.
by Artealia from Saint Louis
December 23, 2018
This car is above what I thought it would be. The performance is excellent. The S60 has an awesome phone app that allows me to start my car remotely, a map that gives my car location and it reminds me that my doors are unlocked. I love it!😊
My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!
Not your everyday vehicle
October 18, 2018
Great little ride that most will be hard to recognize. Sporty, super stylish, great interior, bold lines, and ya gotta love the mpg coming from those five angry little Vikings.
Great experience from beginning to end. Even Saturday pick up
by mbolgb from long beach, ca
January 10, 2019
The XC90 is a beautiful and functional SUV. There is plenty of storage space, seating is comfortable, and the large screen is very functional. The cameras are extremely helpful. I am so glad I purchased this car.
Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
I’m glad I purchased this car
by GDyes from Cleveland, OH
November 23, 2018
I really like the bells and whistles on this vehicle. I have received so many compliments on my car. I will purchase another Volvo in the future.
Rado, the salesman that I worked with, was fantastic. He spent a lot of time answering my annoying all my questions. Then after we agreed on the sale, Bong Lee was super pleasant and knowledgeable about the extended warranty and the final sale transaction was a smooth experience.
First time owning a Volvo and won’t be my last.
by Jennings from Pittsburgh, PA
October 14, 2018
This car gets great gas mileage but also gives the power needed of a sports car. All wheel drive is a must and the sound system is great. Over $40K new a used Volvo with low miles will keep you on the road for some time.
No pressure. Sales manager called to give us an update on the car. Salesman gave us plenty of time to discuss our options. Salesman made a suggestion that actually got us into a car that we liked more than the one we originally looked at.
by cshort from Gilbert az
June 13, 2018
love the tech and great gas mileage 29mpg. very comfortable on road trip. love the active cruse control. sound system is very good. the car looks very sporty
Everyone I dealt with was very friendly and helpful. Overall I had a very easy and stress free experience. If the service department is as great as sales then I look forward to having my vehicle serviced by Bill Kidd’s
Extremely powerful Crossover
by JobuSam from Chantilly, VA
October 20, 2018
Super & Turbocharged engine gives this car a high thrust to weight ratio! Lots of safety features. Very comfortable and looks great. A bit pricey. Overall reliability is good but bells and whistles sometimes need adjusting, all under warranty though.
I came to the dealership with the intent to purchase. I had already done my comparison shopping. The sales rep, Billy, was most accommodating. I had to come back the next day with my husband (he's recovering from surgery)to take him for a test drive and since Billy was off, Tracy, the sales manager filled in for him. All in all, it was a positive experience - no stress!
sleek and powerful S60 inscription platinum
by JimEd from Kansas City
April 30, 2018
I've owned my s60 Inscription Platinum for 18 months, having purchased it through the Volvo cpo program that is one of, if not the best in the industry (7 year 100,000 mile warranty - no deductible). I get many positive comments on this car. The sleek exterior look of the car is something different from the obligatory Audis or BMWs. I owned an Audi A4 that was plagued with various ills (transmission primarily). Everything on this s60 works to perfection and I've have had no problems whatsoever. This car has a powerful standard engine, huge rear legroom with extras that are worthwhile such as rear side curtains and rear window shade. The sensus entertainment system is actually very easy to operate although I've seen some auto writers who seem mystified by it. The blind spot information system and the adaptive cruise control make highway driving so much safer and pretty much a pleasure, to say nothing of the comfort of Volvo's front seats. Since I'm getting along in age, the comfortable seating is a very welcome and outstanding feature. This is my first Volvo but I have had a very positive experience with it.
I recently purchased an SUV from Manchester Motors and could not be more happy with the process. From the initial phone inquiry about the vehicle until I finalized the sale, I was treated professionally. Randy Olinger is an experienced expert. Glad I could do business with a smaller dealership and get treated so well.
I Love my XC90 vOLVO!
by Boston Mike! from Memphis,TN.
January 10, 2019
This is the Best car I have ever owned! The best driving and most comfortable car I have ever driven. Thank You again Volvo!! Outstanding
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
No Longer a Wolf, but much more than a sheep
by Bdoc from Stratford, Ct.
December 26, 2018
This is the second S60 I have owned, previously having had a 2006 S60R. I traded in that vehicle for my current vehicle, an S60 R Design with the Polestar software upgrade. The current iteration of the “R”, although fast, with great brakes, is not a true sports sedan. The previous vehicle accelerated more quickly, tracked truer, and had a suspension more suited to a car billed as a “performance. ” model. Although my newer R-Design is quite fast, and handles quite well, it possesses an inherent “softness” which lowers the fun quotient a bit.
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Great car all around
by Dak from Easton PA
December 18, 2018
The car was fun to drive and had enough power to make the heavy chassis cover ground quickly. The interior was comfortable and the leather was perfect
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
Unique body styling, not your typical SUV.
by Arlene M, dog fancier from Huntington, NY
November 7, 2018
Sleek interior, comfortable seats, expansive headroom, sufficient storage capacity, above average gas mileage. Provides solid driving and handling experience. Easy turning radius and good visibility from interior.
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