Used cars for sale near West Laurel, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

Had experience of buying my x5 yesterday. Our sale advisor Karen was very good. Nice, friendly and very attentive. Thank you, Karen.

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

The service and kindness an Mazda are unmatched by any other dealer. I’m always completely satisfied with their excellent service

It’s a sport car! Can get a honda or toyota with the same price but basic features. Totally worth the value. This is good for personal and family use.

Dealership had great customer service and it was very pleasant. Everyone was super nice and respectful

Solid American comfort and performance - nothing extravagant but what you would expect from Lincoln. Comfortable, solid performance and full of all the modern features you see on luxury cars

I will say, the staff with Sheehy went the extra mile for us buying our daughter a car. It was a lengthy drive that I made them aware of first off so they knew my time was important. They did a great job helping us out and making the deal work for us, even to the point of delivering the car to us, which was a huge load off our shoulders being nearly 4 hrs away. Our daughter loves the car and I will make sure to check with them again for future needs.

Since I've owned it, so far so good. I like my truck and I appreciate it everyday. A little bit of shaking in the steering at high speeds but I'm not concerned with it. Overall, pretty great.

I have been watching for a 2019 Santa Fe and when I got a Cars.com notice on one at an amazing price, I jumped on it. Due to COVID-19, most dealerships are limited and this was the Memorial Day Weekend. I sent an email and got a response the same day. Went and saw the car at the dealership, took a test drive, and now it's mine. Annapolis made the deal easy and efficient. Paul even took me out and helped me with some of the advanced features on the car. They cleaned her up and touched up some scrape marks so she looks brand new. LOVE my new to me car.

I got my first piece of action in this beast and I’m about 6’7 taking this on the highway was a blast dealership was super respectful and helpful with the purchase

Awesome customer service and knowledgeable about their cars overall a great buying experience, definitely recommend.

It's all about the B58 in the M40i. I dinged it one star on comfort because this little SUV rides quite "sporty" even in Comfort mode. I absolutely love this about the car, but I could see how some would feel this is too harsh as it is not a luxurious, cushy ride. But tuck this little beast into a fast corner and it's just...wow! This little German SUV is a sleeper. While the X3M is very nice, the M40i is the perfect balance in my opinion. BMW has really stepped up their game in the X3.

Glenda was good along with Jordan the manager.Nice sales and service. Thanks glenda bradley

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Client Advisor Arben Vila was a pleasure to work with. Even though we did not purchase the vehicle, he treated us with the utmost respect.

Fantastic fit and finish, it's an amazing performance car with great handling and acceleration and braking. I have owned 5 Audi's, 3 BMWs, 2 Mercedes and I would have to say that this Jaguar is the best combination in a luxury performance car ever. If you drive it in a respectful manner the fuel economy is very good but it's nimble and the quad drive is there for any slippery situations.

Glenda and Tony were a great Duo. Made me laugh and I was comfortable with my purchase

I just recently purchased a 2024 Hyundai Palisade Calligraphy. I’ve had a Lincoln Aviator , Ford Explorer, Expedition, still have it and a Jeep Grand Cherokee , Tahoe . This Hyundai is so much more comfortable , handles great 👍🏻. It’s a beauty !

The entire process was seamless. Aaron Ringgold our Sales Consultant was the best!! Milton Taylor the Finance Manager was efficient and appreciate him going til he extra mile. Everyone was professional, and experienced and personable. Not just your average car dealership. I. would encourage anyone looking for a new or used vehicle to check Heritage Subaru of Owings Mills out!!

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Driving over a year now, comfortable ride. Many features on the Black Edition. Automatic headlights, wipers, panoramic roof, heated seats, wiper defroster, heat/ AC works very well. Car has standard headlight washer...long hold or after so many windshield washings... just a few. Only drawback! The integrated navigation..used TOMTOM that is very poor feature. Unable to have an update. Map has trouble accurately find places...if local destination..gives location sometimes in other places or even states.

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

It is a fabulous car. Easy to drive, very comfortable etc! I would HIGHLY recommend! At least give a trial run and see what you think !

Thanks to Devon Bragale for walking me through the purchase of my vehicle. Very professional and helpful, if you want good service and business, he is the man!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Very professional used car sales staff. An informed buyer can get a good deal, without the pain and headaches that can certainly be encountered at other dealers.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Had a fantastic experience at Heritage Park Honda! Huge thanks to Chris for making the entire process smooth and stress-free. He was professional, knowledgeable, and didn't pressure us at all. If you're looking for a new vehicle, definitely go see Chris!"

As over many years Buick is in the background, however I have owned both, and the Buick outshine the Cadillac ever year. If you want to impress other 's and spend money go with the Cadillac if you want to enjoy your car buy the Buick. That said start looking at the envision on up

Excelente servicio de Louis Velis me ayudó a comprar mi segundo carro. Muy contenta co. El servicio. Gracias don louis

This is my favorite car. I wanted to buy this car from a long time ago. I am a big fan of the following. I feel very comfortable driving this car. I feel very safe. I love it. I would prefer people to buy this ca….

Jamall and Jasmin were a pleasure to work with! Super easy process to trade in my car and purchase a new one!

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .