Vic Bailey Honda

Reviews

4.8
(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

BUYER BEWARE

BUYER BEWARE! I bought a brand new 2024 Honda CRC Sport Touring Hybrid. I was driving away from the dealership and noticed there was only 78 miles on the car, however the paperwork I signed read 100. I contacted the dealership immediately several times and left messages with no return call. I ran into a rain shower on my way home, was drying it off and I noticed black touch of own marks on BLUE paint, below the left headlight assembly. I called GM CHIP FOSTER and shared with him what I discovered, and he said to SUE him. I said that shouldn’t be necessary, if they would have disclosed the damage and or acknowledged it when I reported it to them and made it right on there part, it wouod of been fair. Until then I have to live with a painted brand new car with black touch up pen.

1.0

BUYER BEWARE

BUYER BEWARE! I bought a brand new 2024 Honda CRC Sport Touring Hybrid. I was driving away from the dealership and noticed there was only 78 miles on the car, however the paperwork I signed read 100. I contacted the dealership immediately several times and left messages with no return call. I ran into a rain shower on my way home, was drying it off and I noticed black touch of own marks on BLUE paint, below the left headlight assembly. I called GM CHIP FOSTER and shared with him what I discovered, and he said to SUE him. I said that shouldn’t be necessary, if they would have disclosed the damage and or acknowledged it when I reported it to them and made it right on there part, it wouod of been fair. Until then I have to live with a painted brand new car with black touch up pen.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Honda of Spartanburg is great! Go to Terry!

Terry is the best salesman. He is honest and respectful. Makes sure that you are getting what you want and not settling!

5.0

Honda of Spartanburg is great! Go to Terry!

Terry is the best salesman. He is honest and respectful. Makes sure that you are getting what you want and not settling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vic Bailey Honda! If you have any further questions, please give us a call. We're always happy to help!

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5.0

2021 TACOMA

Very low key no pressure about 2 hours from start to out the door professional and courteous.

5.0

2021 TACOMA

Very low key no pressure about 2 hours from start to out the door professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi David, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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5.0

Honda Hybrid 2023 midnight blue

Daryl is the best! He helped us in finding and buying of our Hondas. He is very knowledgeable, helpful and patient. Thanks Daryl and the team at Honda.

5.0

Honda Hybrid 2023 midnight blue

Daryl is the best! He helped us in finding and buying of our Hondas. He is very knowledgeable, helpful and patient. Thanks Daryl and the team at Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Debra, we're happy you found our staff to be so supportive during your experience here at Vic Bailey Honda. If you have any further questions, please give us a call. We're always happy to help!

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5.0

C Little

One of the easiest car buys experiences I've had. Friendly helpful and on their game

5.0

C Little

One of the easiest car buys experiences I've had. Friendly helpful and on their game

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Christopher, thank you so much for your positive comments about Vic Bailey Honda! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Miss.

Latron Jones was the absolute best! He made everything so simple & definitely helped me pick the absolute best car for me!

5.0

Miss.

Latron Jones was the absolute best! He made everything so simple & definitely helped me pick the absolute best car for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Samantha, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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5.0

Come on down, the price is right!

Everyone was great. The manager, the business manager and especially the salesman, Darryl Crockett. We got there late in the day. We had not done our homework on finances. The price for the Pilot was excellent. And the financing options and extended warranties beyond the certified program were a good deal. It was worth the one hour plus drive.

5.0

Come on down, the price is right!

Everyone was great. The manager, the business manager and especially the salesman, Darryl Crockett. We got there late in the day. We had not done our homework on finances. The price for the Pilot was excellent. And the financing options and extended warranties beyond the certified program were a good deal. It was worth the one hour plus drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vic Bailey Honda! If you have any further questions, please give us a call. We're always happy to help!

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5.0

Sales and Finance

I was satisfied with the whole buying Process through Vic Bailey. Efficient and quick to get me in and out the door. The accommodated my needs especially living out of town.

5.0

Sales and Finance

I was satisfied with the whole buying Process through Vic Bailey. Efficient and quick to get me in and out the door. The accommodated my needs especially living out of town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Elizabeth, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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5.0

Vic Bailey Honda

We had a seamless car buying experience here! They were friendly, fair, and Mike B took the time to really walk us through the process. He ensured we fully understood each step, and we LOVE our new to us 2020 Passport!

5.0

Vic Bailey Honda

We had a seamless car buying experience here! They were friendly, fair, and Mike B took the time to really walk us through the process. He ensured we fully understood each step, and we LOVE our new to us 2020 Passport!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Vic Bailey Honda. We hope you have a great day!

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5.0

CRV purchase

Great experience with Terry Swan. I couldn?t have hoped for a more professional, more knowledgeable salesman.

5.0

CRV purchase

Great experience with Terry Swan. I couldn?t have hoped for a more professional, more knowledgeable salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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