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This place was without a doubt the WORST attempt at a car buying experience I have ever had. I am 65 and bought many cars in my life, so being the worst... ever is saying something. No one, not the “salesman” Clarence Williams, not either of the two “managers” (one was the General Manager Gary Marotta) I encountered, welcomed me to the dealership nor thanked me at any time for coming in. I was talked down to, arm twisted, and pressured every step of the way. The car I looked at was overpriced versus Kelly Blue book and they way undervalued my very nice trade in. Their “negotiations” were to rail at me for not letting them make enough profit, they used the old “I’ve got more money in the car than you’re offering me” line, which is always a lie. Somehow they have the car priced online at $20,815, yet when I got there it was $21,495. KBB is $19,211. They also took my key for my trade and consistently would not give it back when I asked. They are liars, high pressure sales, and not willing to fix even the most minor issues on a used car. Avoid this terrible business at all costs. Oh, by the way, I did not buy the car from them. What a shock!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact Cheryl at (404) 857-2830 to discuss your concerns, as your satisfaction is of utmost importance to us.
Had an appointment for a check engine light problem. Issue resolved within a 6 hour time frame, and was covered by the power train warranty. Thanks.
I LOVE Superior Chevrolet. They will have my business for every vehicle i buy! Their staff is very friendly and helpful. I recommend Superior Chevrolet... to anyone who is looking to buy a vehicle.
Jessica Clyburn, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take ...care!
GOOD EXPERIENCE! received quality service at the dealership. staff nice and friendly.
Superior Chevrolet did a great job with customer service and getting my car fixed in a timely manner I would recommend this dealer to others
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Superior Chevrolet and we hope to see you again....
Service drive representative wasn't the nicest person and one of my concerns wasn't resolved before I left.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (404) 857-2830 to discuss your concerns, as your satisfaction is of utmost importance to us.
Everyone at Superior Chevrolet is super friendly and efficient. It's never a hassle to get my car serviced there and it's the only place I'd take my car... to get worked on.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Superior Chevrolet and we hope to see you again soon!
Absolute best Used car inventory along with great pricing and a truly honest staff. I would definitely recommend any and everyone to visit this dealership... and tell them Your wants and needs and they are very catering to those. Truly Exceptional Service
Hello Chris, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!
Micheal Brislin in the Service department was great. He always answered my phone calls, always made time for me, always gave direct answers. He was polite,... forthright, truthful and made my experience absolutely bearable and pleasant. He made the entire experience.
Hi Willard Johnson, thank you for taking the time to leave a review for us at Superior Chevrolet. We're happy we could meet your expectations! Please ...don't hesitate to reach out if there's anything additional we can do for you.
The staff worked really hard to get me my car. They knew everything about the car give me all the information that I needed .I am 100% happy and would... come back again
Deedee, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing... day! We look forward to seeing you again!