Superior Chevrolet

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
196 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    July 13, 2019

    This place was without a doubt the WORST attempt at a car buying experience I have ever had. I am 65 and bought many cars in my life, so being the worst... ever is saying something. No one, not the “salesman” Clarence Williams, not either of the two “managers” (one was the General Manager Gary Marotta) I encountered, welcomed me to the dealership nor thanked me at any time for coming in. I was talked down to, arm twisted, and pressured every step of the way. The car I looked at was overpriced versus Kelly Blue book and they way undervalued my very nice trade in. Their “negotiations” were to rail at me for not letting them make enough profit, they used the old “I’ve got more money in the car than you’re offering me” line, which is always a lie. Somehow they have the car priced online at $20,815, yet when I got there it was $21,495. KBB is $19,211. They also took my key for my trade and consistently would not give it back when I asked. They are liars, high pressure sales, and not willing to fix even the most minor issues on a used car. Avoid this terrible business at all costs. Oh, by the way, I did not buy the car from them. What a shock!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact Cheryl at (404) 857-2830 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    May 29, 2019

    Had an appointment for a check engine light problem. Issue resolved within a 6 hour time frame, and was covered by the power train warranty. Thanks.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • February 22, 2018

    I LOVE Superior Chevrolet. They will have my business for every vehicle i buy! Their staff is very friendly and helpful. I recommend Superior Chevrolet... to anyone who is looking to buy a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jessica Clyburn, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take ...care!

  • 4.0 out of 5
    May 22, 2019

    GOOD EXPERIENCE! received quality service at the dealership. staff nice and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 6, 2019

    Superior Chevrolet did a great job with customer service and getting my car fixed in a timely manner I would recommend this dealer to others

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Superior Chevrolet and we hope to see you again....

  • 2.0 out of 5
    March 3, 2019

    Service drive representative wasn't the nicest person and one of my concerns wasn't resolved before I left.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (404) 857-2830 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    February 22, 2019

    Everyone at Superior Chevrolet is super friendly and efficient. It's never a hassle to get my car serviced there and it's the only place I'd take my car... to get worked on.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Superior Chevrolet and we hope to see you again soon!

  • 5.0 out of 5
    January 26, 2018

    Absolute best Used car inventory along with great pricing and a truly honest staff. I would definitely recommend any and everyone to visit this dealership... and tell them Your wants and needs and they are very catering to those. Truly Exceptional Service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Chris, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day!

  • 5.0 out of 5
    September 5, 2017

    Micheal Brislin in the Service department was great. He always answered my phone calls, always made time for me, always gave direct answers. He was polite,... forthright, truthful and made my experience absolutely bearable and pleasant. He made the entire experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Willard Johnson, thank you for taking the time to leave a review for us at Superior Chevrolet. We're happy we could meet your expectations! Please ...don't hesitate to reach out if there's anything additional we can do for you.

  • 5.0 out of 5
    June 5, 2017

    The staff worked really hard to get me my car. They knew everything about the car give me all the information that I needed .I am 100% happy and would... come back again

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Deedee, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks again for the recommendation, and have an amazing... day! We look forward to seeing you again!

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