Cumberland Auto Center

(4.9) 1452 reviews

Dealer on Cars.com since December 2011

Currently in stock!

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Today's Hours

Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 7:00 AM - 8:00 PM
Sun Closed

Reviews

4.9
1452 lifetime reviews. Includes reviews of Cumberland Auto Center from DealerRater.com
  • Great Buying Experance!!!!

    We found a car that we liked on the internet. We negotiated terms over text and phone. They delivered the Camry to our door. Almost and 1.5 hr drive a...way. Would do business with them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2018 Rav4

    This is our 5th Toyota vehicle purchase, so we are pleased with the Toyota product. This was our first purchase at Cumberland Toyota, and John Fielden... made the transaction quick and easy. Really like that he told us to call him to schedule our service needs-great customer service!! Would highly recommend.

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    Does recommend this dealer

  • 100% Satisfied Customer

    I was dreading the process of buying a car so much. Jim and the other folks at Cumberland KIA made it unbelievably easy! The were friendly, easy to ta...lk to and more than willing to address all our concerns. As for the car, I couldn't love my 2018 Soul any more than I do. They knew within minutes of us being there what car was the perfect fit for our needs. Will definitely recommend and will definitely shop there again!

    Customer Service
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    Quality of Repair
    Overall Facilities
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.9

34 lifetime reviews of the Service Department.
Includes reviews of Cumberland Auto Center from DealerRater.com

  • Previous Service Experiences

    We have received great service when we have brought our Highlander in for routine service, oil changes, update to our in dash system (i.e. navigation,... phones and etc). My only complaint is I never see any oil change coupons or any coupons from your dealership like other dealerships in Tennessee offer. As a fixed income family coupons help so much when you live on a budget.

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    Does recommend this dealer
    Came in for service or repair
    Cumberland Auto Center

    We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreci...ate your recommendation as well. We look forward to seeing you back again in the future! Take care.


  • Service of 4runner

    Great experience. The lady was very nice when I dropped off my vehicle and the guy explained what was done when I picked up in detail!

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    Quality of Repair
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    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Cumberland Auto Center

    Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! Sincerely, Ryan Corn...er E Commerce Director


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Service Pricing

    Wheel Balance

    $49.95 and up*

    Oil, Filter Change

    $26.95 and up*

    Tire Rotation

    $14.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2011

Lanny came to Cookeville in 1985 starting his first automobile dealership and has grown his business into Cumberland Auto Center representing Toyota/Scion, Chrysler-Jeep-Dodge-Ram, and Kia. This growth has been due to his unwavering philosophy of treating customers as they would like to be treated. The resulting customer satisfaction and service satisfaction indexes with the manufacturers are among the highest in the southeast and the nation. The dealerships are multi-year recipients of the manufacturer's awards for dealership excellence, a fact of which Lanny is proud.

"Where cars cost less!"
Cumberland Auto Center
1540 Interstate Dr Cookeville, TN 38501
New (888) 687-6178
Used (855) 236-9183
Service (931) 400-2074
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