Cumberland Auto Center

Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 8:00 PM

Cumberland Auto Center Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

7:00 AM - 8:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2011

Lanny came to Cookeville in 1985 starting his first automobile dealership and has grown his business into Cumberland Aut

...

o Center representing Toyota/Scion, Chrysler-Jeep-Dodge-Ram, and Kia. This growth has been due to his unwavering philosophy of treating customers as they would like to be treated. The resulting customer satisfaction and service satisfaction indexes with the manufacturers are among the highest in the southeast and the nation. The dealerships are multi-year recipients of the manufacturer's awards for dealership excellence, a fact of which Lanny is proud.

"Where cars cost less!"

Service

Wheel Balance

$49.95 and up*

Oil, Filter Change

$26.95 and up*

Tire Rotation

$14.95

Wheel Alignment (RWD)

$59.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
203 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    March 24, 2018

    Chad Malone made buying our first Kia a wonderful experience. Thank you Chad!! You took the stress out of making our purchase and you found the perfect... car for our family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 12, 2018

    My wife was in need of a new car and we visited with Caitlyn at Cumberland KIA. She recommended a 2018 Soul due to the rebates and other incentives and... working with management made the numbers work out for us. We bought.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • December 16, 2016

    We found a car that we liked on the internet. We negotiated terms over text and phone. They delivered the Camry to our door. Almost and 1.5 hr drive away.... Would do business with them again.

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    Shopped for a new car
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  • 5.0 out of 5
    March 5, 2018

    Great people, great service, friendly service, I got a great deal. I am a very happy return customer. Would recommend Cumberland KIA to anyone, anytime.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 3, 2018

    I have been taking my KIA for service since I purchased it and have always had excellent experience. The staff are very courteous and professional with... the best prices around!!!!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 14, 2018

    Went in looking for a new car to find out our last dealership hadn't been honest on the history of our last car...The staff at KIA made that bad experience... disappear. I couldn't be happier with a dealership... Polite, Friendly, Clean, Made my buying experience of my New KIA Niro a great one!! I will go back to them for my next new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 1, 2018

    To our salesperson Brittany Coomer, We just wanted to say thank you very, much for your professional and personal assistance with the purchase of our new... Highlander, from very far away I've read every email that you and the other dealerships sent from the beginning of our search. You definitely earned our business with the manner in which you handled finding the right car as well as your patience with the inevitable last minute questions. It has been a most pleasant experience to work with you throughout the process.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 25, 2018

    Great customer service. Everyone was very friendly, it didn’t take long to get done with our oil change. We will definitely return for great service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 14, 2018

    I was dreading the process of buying a car so much. Jim and the other folks at Cumberland KIA made it unbelievably easy! The were friendly, easy to talk... to and more than willing to address all our concerns. As for the car, I couldn't love my 2018 Soul any more than I do. They knew within minutes of us being there what car was the perfect fit for our needs. Will definitely recommend and will definitely shop there again!

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    Shopped for a new car
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  • 1.0 out of 5
    December 18, 2016

    Advertised a car and was told it was sold, then it was still available, could not get a straight answer. Different people had a different answer. No way... to do business.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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