Kerry Ford Buick GMC

4.4
(954 reviews)
Visit Kerry Ford Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
New (513) 815-3916 (513) 815-3916
Used (513) 924-4862 (513) 924-4862
Service (513) 815-3929 (513) 815-3929

Inventory

See all 348 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2008.
Dedicated to serving all your automotive needs
For us "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership:
You'll find all the information you need to buy a car right here on our website.
Search through our extensive selection of new and used vehicles.
Request a price quote on a new vehicle of your choice.
Visit our departments. Our friendly professional staff will exceed your expectations for personal service.
We Will Do Right By You!

Service center

Phone number (513) 815-3929

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 16 employees View less employees

Reviews

4.4
(954 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

3.5

They are good. The prizes of the vehicle are a little to...

They are good. The prizes of the vehicle are a little to high. Sales person good. Overall I think they was ok and nice. in hurry to sale

5.0

Last Saturday I went out checkbook and credit...

Last Saturday I went out checkbook and credit pre-approval in hand with the express desire to buy a new car by the end of the day. I went to one Ford dealer on the eastside and one all the way on the westside. Neither of those were dealerships I would go to again mostly because of the sales staff. Having gone east and then west I decided I would try somewhere in the middle and went to Kerry Ford, a dealership I had never heard of before but found doing an Internet search through Siri. Unlike the other two dealerships I was greeted enthusiastically by Aaron Barber, one of their salesmen, who listened to what I was looking for and took me to two cars both of which exactly met my needs in the price range I was looking. Aaron did a great job making me feel comfortable with the purchase process and during the negotiations. After a little bit of minor price haggling and the mandatory salesman’s visit to the “back room “ and the short sales pitch for the extended warranty (which I declined) I walked out of there with exactly the car I wanted. And what really surprised me is not only did they have the car all vacuumed cleaned up and ready to go they also included a full tank of gas. Which I thought was a real class act. I was also impressed with their follow up. When I had a question the next day on a Sunday afternoon and emailed Aaron and he responded to me within an hour. Even on his day off. And not two days later I got a call by the sales manager asking me how I liked their service and discussing when I would be able to leave the car to add the trailer hitch that was part of the transaction. His assistant Danielle also informed me, that while the trailer hitch was being added they were giving me a free loaner. Aaron Barber is a great salesman and Kerry Ford is a great dealership. I’m glad I met them.

1.0

Can’t work on Ford F150

You know there’s a problem when you take in a F150 and you are told it’s not computerized so I can’t fix it…….what type of service department is it when you can’t work on a Ford? I’m looking for a new Truck now, but because of this experience I can’t trust the dealership to be able to service any vehicle one might buy from them

Dealer response

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (513) 671-6400 at your earliest convenience, so we can work with you to make this right. We hope to hear from you.

3.7

New car purchase experience

Sales person was great. Finance was extremely slow. Took almost 2 hours to sign the paperwork. Cash sale. Should have been less than 30 minutes. The car was ?cleaned?. Still mud on the windows and spider next on the seals of both passenger doors. Basically they got it wet and wiped the paint with a rag. Detail department needs work.

Dealer response

Hello Ryan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Mr. Charles Weber

I want to thank Dave Minor and Greg Swartz for making the sales experience a smooth and seamless process.

Dealer response

Hello Charles, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

2021 Bronco Sport

I recently bought a 2021 Bronco Sport from Kerry Ford. Everyone I dealt with there was super nice and made everything a smooth experience. I would definitely recommend them. Special thanks to Chris Bennington, check him out!

Dealer response

Hi Ashley, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

5.0

Thank you Dave, and Ford team!

I have honestly never had the customer service experience that I did at Kerry Ford, and I must say that I am blown away! I wanted to surprise my wife with the new Ford Bronco, but only had an hour to spare prior to picking up my son. Dave, Greg, and all dove right on in! They pulled my credit, had the car cleaned up, and ready, ushered me back to the finance department to sign the documents! When I say that I spent 1 hour at the dealership, I really mean 1 HOUR! Absolutely a dream team!!

Dealer response

Hi Adam, your comments keep us motivated and working hard for all our guests! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

3.8

jasonroaden@gmail.com

The service department is great, nice waiting areas and very accurate time of service estimated. Would not buy a vehicle from here very poor experience here.

5.0

Kerry Ford and Team did an outstanding job in taking care...

Kerry Ford and Team did an outstanding job in taking care of me as a customer. I purchased a NEW GT500 from them and they catered to every request I had. The transaction went smoothly and the handling of the car was top notch. Appreciate the entire team and how they worked with me. Special Thanks to Ken - Sales Manager, Tony - Ops Director, Bev and Emily - Internet Sales, Dave - Sales and an extra thanks to Tony - Ford Performance Master Tech. Thanks for the care in working with my car, Regards. CA

5.0

Kerry Ford Springdale OH - Outstanding

Kerry Ford and Team did an outstanding job in taking care of me as a customer. I purchased a NEW GT500 from them and they catered to every request I had. The transaction went smoothly and the handling of the car was top notch. Appreciate the entire team and how they worked with me. Special Thanks to Ken - Sales Manager, Tony - Ops Director, Bev and Emily - Internet Sales, Dave - Sales and an extra thanks to Tony - Ford Performance Master Tech. Thanks for the care in working with my car, Regards. CA

Dealer response

Christopher, thank you for your kind review; we are happy to pass along your comments to the team here at Kerry Ford, Inc.! Please let us know if there is ever anything else we can do for you. Safe travels!

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