Santee Automotive

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
17 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 13, 2020

    I was able to get a next day appointment to have my car serviced. It took less than 30 minutes for a routine oil change and tire rotation. Henry, the mechanic... was very nice and informed me of everything that was completed and what may need to be done next service. Marty was also very nice and helpful and checked me out quickly. I will be back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 1.0 out of 5
    October 9, 2020

    Slow service very very expensive 45.00 dollars. Never NEVER AGAIN WILL I COME AGAIN. I was there at 7:30 am for my 8:00 0,clock appointment. It took a... hour and half and you charged me 45 dollars NO NO NEVER AGAIN

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mick, we always strive to do 100 percent for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please... give us a call at (803) 433-5400 and we will do our best to make this better. We hope to hear from you soon.

  • June 5, 2019

    I bring both my vehicles to Santee Automotive for servicing, its always been to my satisfaction.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mark, we're glad to hear you are satisfied with the service we provide here at Santee Ford! If you ever need anything else from us, please feel ...free to give us a call or stop by. We're always happy to help!

  • 2.0 out of 5
    September 16, 2020

    I have been a customer for Santee Automotive for quite a while, both as a car purchaser and a service customer. I have learned to be very careful dealing... with them, especially in service. This last visit was a routine service: as always, they underfill the oil by about 1/2 quart. I also had them replace the air filters. The engine filter is tricky to re-fit, so after the service, I checked it. Sure enough, not installed properly, and hold down bolts not tightened. On the positive side, they are friendly, and prompt. These issues are similar to past work and car purchases from them. OK to use them: just be cautious and check their figures and work.

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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, we always strive to do 100 percent for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Please ...give us a call at (803) 433-5400 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    January 31, 2020

    Very good service.I was in and out in less time than they had predicted it would take.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    May 27, 2019

    Excellent as usual! Professional staff and service department!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mary, thank you so much for your positive comments about Santee Ford! We're always happy to provide an excellent experience. Please don't hesitate ...to reach out to us if there's anything more we can do!

  • 5.0 out of 5
    April 17, 2019

    It was a nice visit. No complaints over here.everyone was nice and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 13, 2018

    My experience with this place has been above and beyond my expectations.I must say that is and will remain sKhad been to several different of them can... comp to SaAutomotive!!!!!!!!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2017

    Our experience with Santee Automotives was awesome this time as it was several years ago. we would return again if neccesarry they are very trusting and... up front with our needs. We have bought from Columbia and Sumter before and we never had a a good experience before. We love our 2012 Nissan and most of all the comfort and 2ndly the gas milege. Thank you so much God Bless all of you!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. It's clients like you that make this a great place to work!

  • 5.0 out of 5
    September 8, 2016

    Called Santee Motors that morning about a car I saw on there site and spoke to Rosa went in at 9AM that morning and she ensured me I would be riding by... noon and I must say she kept her word and by 1130 that morning I was in my car. Thanks Rosa

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Alissa! We hope to be of service to you again! Ta...ke care!

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