King Cotton Ford

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 24, 2019

    Pulled off highway from Missouri for repair question at King Cotton Ford. Service Manager Adam Millington Excellent! Service department checked out our... problem and Adam answered all of our questions. He even made a suggestion of where to get a good lunch. When our Ford Flex needs replaced, we will drive to Covington TN to buy a new car because of Adam. His professionalism, friendliness, and helpfulness will be worth the drive from the dealership up the road, where we bought the vehicle. They were absolutely no help. Adam was wonderful. People make the difference.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Check our social media pages to stay in th...e loop on product news and updates so we can help you again on your next visit!

  • 5.0 out of 5
    December 16, 2018

    Great Ford service, spotted tire problem I forgot to tell them about. I think they really care about customer safety.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Daisy Jordan, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It is great to hear that we were a...ble to go above and beyond your expectations and really help you out! We look forward to seeing you again!

  • December 7, 2017

    Great sales team. They went above and beyond for me felt at ease

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 3, 2017

    Jim, thanks for making what is normally a "chore", very enjoyable and easy experience. As we talked about, it all just begins with the signatures; the... service after the sale, keeping the vehicle running well for a long time is what makes the difference. I feel you guys will help me do just that and that is why I would certainly recommend KC to my friends. Lin

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 19, 2017

    Was very professional in the way they did their jobs

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    June 15, 2017

    I was surprised how fast and good the service was, since i just drove in without an appointment. Thanks and I'll see you again for my next service.

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    Came in for service or repair
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  • 5.0 out of 5
    June 5, 2017

    Excellent! It could not have been a better experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Miriam, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you continue to choose King Cott...on Ford for all your vehicle needs! Take care!

  • 5.0 out of 5
    June 5, 2017

    It was a great experience and No hassle. I was able to give them what I was looking for and they found it and made it happen for me! Keith Miller was excellent... and very helpful. Most comfortable car buying experience I've ever had. Thank you! Keith Miller & King Cotton ~Leslie

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 2, 2017

    The staff was friendly and helpful. Will use them again.

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  • 5.0 out of 5
    June 1, 2017

    Took a few days to get parts but everything was repaired correctly

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    Dealer Response

    Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional questions about your vehicle,... we will be more than happy to assist you! Safe travels!

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