Bob Valenti Auto Mall

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
194 lifetime reviews.

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  • 5.0 out of 5
    December 2, 2020

    I had a wonderful experience buying a brand new jeep with the help of Bruce. He was the perfect amount of friendly, honest and informative without being... too pushy or in-your-face like you normally would expect from salesmen. Bruce spent basically the entire day with us, patiently answering any questions we had and made us feel comfortable and confident with our decision. We were able to test drive a couple cars of interest before finding the perfect fit for me. The following days after I brought home the car, Bruce contacted me to ask how the car was driving and wanted to ensure that I made the right decision. 10/10 would recommend him if you are looking to buy a new car!! Thank you Bruce!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 25, 2020

    So I went to this “great dealer” are you freakin kidding me. The worst service dept in the world. Get this, they told me up front that there was an hours... “diag” really. I went to the parts store they did it in two freakin minutes. When I question it they said I should see the owner, guess what the owner is NOT available. Look I make 14 dollars an hour. I wonder what Rob/Steal makes. It’s a bad place. To bad.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • September 5, 2018

    The reason I went to Valenti is because of Jim Keane very professional and knowledgeable !!! It was my second Explorer purchased from Valenti and again... because of Jim Keane.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 21, 2020

    I was looking for a new Chevy Silverado but the model I wanted was difficult to locate. A friend located one at Valenti in Mystic. They took a deposit... over the phone on Friday, and I took delivery on Saturday. Painless, fast and efficient. Edgar worked hard to get every discount that was available. I love my new Chevy truck!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    November 9, 2020

    Absolutely would tell everyone to stay away from this money hungry completely fake dealer. They take your money and give you very very little in return

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am very sorry to hear that you had an unpleasant experience with us at Valenti. If you would please give me a call at 860-536-4931 to discuss your c...oncerns. Thank you Rob Valenti

  • 5.0 out of 5
    October 1, 2020

    These guys are wonderful from sales to service. No pressure, easy process throughout. I just leased my 6th vehicle with them. Will always come back to... Valenti Jeep!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2020

    Great experience trading and buying a new car. Customer service was excellent, and my salesman Paul L was knowledgeably and very easy to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 18, 2020

    Very nice crew, definitely willing to explain any part of the process. Always tough to know what profit margin they are making. But did amazing job with... the buying process with the exception that they knew I was buying the car that day since I had been there until close the day before, and didn’t even send it to get checked by their mechanic team until like 2pm ish that is my only complaint . Very nice people and smooth process. Having dodge ford and Chevy right there makes for a very easy day looking at trucks.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 31, 2020

    They buying experience was very pleasant, and relaxing. My salesman was polite and informative. I would recommend buying from the Valenti group. The atmosphere... was positively unique in the used car service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    July 29, 2020

    Only negative issue was they did not disclose total cost until after I gave them the check. Edgar was great. The cost was cheaper by hundreds than mass.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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