V.O.A. Auto Sales

Reviews

4.5 out of 5 4.5
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 14, 2018

    HAVE BOUGHT 4 CARS FOR MYSELF AND CHILDREN IN LAST 6 YEARS -I HAVE WORKED WITH RON ON EACH AND EVERYONE OF THE PURCHASES. HE HAS ALWAYS FOUND ME CARS... THAT ARE WITHIN MY BUDGET AND THAT ARE DEPENDABLE . VOA IS A GREAT ORGANIZATION AND I CANT IMAGINE TRYING TO BUY A LOW COST USED CAR ANYWHERE ELSE. GREAT JOB RON AND VOA!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    September 27, 2017

    Why did you stop the option to view vehicles on Cars.Com app?

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 13, 2014

    Although I didn't purchase the vehicle I was looking into, I found the associates to be helpful and upfront. No pressure sale tactics, just the facts.... Easy to work with.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 3.0 out of 5
    September 8, 2017

    People working in the used lot were helpful and friendly, but the process to get the vehicle takes a very long time. Expect 2-3 hours to get your vehicle.... Don't trade your vehicle because you don't get much since a lot of theirs are donated.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2017

    A big THANK YOU goes out to the people behind the scenes that made my Mom's dream car come true Donna in the office and the other girls. And the "Boys... in the Back" that got the car prepped and ready for my arrival. God Bless you all!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 15, 2017

    I started a search on the internet for a specific model "1986 Ford Mustang GT Convertible " and VOA had one. I then contacted the dealership... via email. I had a quick response from a gentleman Ron Fraley. The news was bad , the car was mistakenly advertised and was put in storage til spring time. I replied to the email with my situation, that being my mom had that same model brand new in 1986 and drove it 17 yrs. And one day my step father was approached by his granddaughter saying she needed a car. So the Jerk walked over to my mom's key chain and gave her my mom's car without discussing it first, Mom was devastated! As I would be too. So I told Mom some day I'll get you the car back. And so , again a fast response from Ron Fraley, he said I spoke to my boss about your story and we will pull the car out of storage for her!!! I was thrown back with excitement and was assured by Ron that the car is everything I think it is. I was a little apprehensive , because of all the dishonesty in the past with other car deslerships .Well I took a leap of faith in VOA and Ron Fraley and took the next plane out. I arrived and was greeted by Ron like he was my brother, the car was drove out to me for approval, and omg!! This car was unbelievable!!! Clean, ran like a top, it was beyond my expectations. I drove it back home to mom in Pennsylvania and let me tell you my 79yr old Mom cried like a baby and we hugged for like an hour, Lol . VOA and Ron Fraley went above and beyond to make my mom's dream car come back to her. So, VOA and RON FRALEY, God bless you all! You guys impacted my life and my mom's forever. Sooooo?? Do I recommend these guys ?? Hell yes!!!! And to Ron's boss , you got yourself one great man!!!! Thanks VOA!!!"

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mr. Adler, we are extremely happy that we were able to help you obtain the vehicle for your mom. We are so pleased she is enjoying it. We thank yo...u and Ron thanks you!!!.

  • 5.0 out of 5
    January 26, 2017

    I stopped here to look at a few vehicles I had seen from the website. The vehicle was in pretty good shape and they had told me what they had fixed on... the vehicle prior to putting it out on the lot. Ron was very nice and I was able to finance a little bit of the balance as I didnt have enough money to pay for it in full. I will go back to purchase my next vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We are so pleased you were able to find the vehicle you wanted. We hope you are enjoying your purchase. Any questions or concerns please don't hesit...ate to give us a call. VOA Auto Sales

  • 1.0 out of 5
    July 29, 2014

    Was there looking at cars for around 20 minutes and NO ONE even came over to see if I needed assistance, All the sales people were standing around looking... at what I was doing. Will not go there again.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    May 13, 2014

    Bought my second car from this dealership and we are thrilled with both vehicles. The Volunteers Of America staff are so easy to deal with. We came in... this last time looking for a car for my daughter to use to get back and forth to school - we told Ron what we were looking for and how much we had to work with. Within minutes he took us to two different cars that were in our price range and filled our requirements . After test driving both cars we decided on a 2003 Ford Taurus and again we could not be any more pleased. In closing both of our experiences have been pleasant and the atmosphere very relaxed at this dealership. Keep up the good work VOA!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Kathy, thank you for your kind words. We are so pleased you are happy with your purchase. If you have any questions or concerns please give us call.... Again, thank you from VOA Auto Sales and it's staff. We hope to serve you again in the future.

  • 1.0 out of 5
    September 18, 2013

    well i enquired about a van and was checking it out read the carfax and then looked at thier website where the van was listed as Incomplete which peaked... my interest..so i called them and got transfered to the man called Ronnie who seemed helpful and went out to see if anything was missing off the body which he said there wasnt..started questioning him about dealership if it was a dealership..apparently all vehicles are donated to them for the homeless which is good...but they dont have a service department and all in all he said he thought the van was a good van as far as he knew...I asked for more info on it and he really didnt satisfy me at all...so end of story for me..

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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