AZ Auto Exchange

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
11 lifetime reviews.
  • 2.0 out of 5
    July 29, 2016

    The process to buy the car was painless I knew what car i wanted and a price i was willing to pay. The car was aesthetically pleasing but a problem under... the hood....but hey it was a 12yr old car. I check the car fax once i got home and noticed it had been with him for some time and there was no maintenance done to it except for quick fix, cut corner, patch up jobs....Lucky i paid a bottom end price cause so far i have spent $1200 in maintenance (not counting new tires) with another $2000 in maintenance cost to go....which will give the car a price tag of $1500 over bluebook.....i knew I would need to dump money into maintenance before customizing it but the amount was so unexpected

    2.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    February 1, 2015

    Bought a 2002 Mercedes from Az autoX my experience was very Good Rick and his staff Ronnie and Ty bent over backwards to Make everything right, I will... return again to buy another Car from them in the future. Thanks you guys. Sincerly Brad Whitaker

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • May 8, 2014

    I bought a 2002 Deville from AZ auto exchange back in September with only 48,000 miles. I figured since it had low mileage it would never brake! My power... stearing pump went out today and I can barly steer with my shoulder problems!!! I went to AZ auto and I couldnt belive but Ronnie was very helpful and fixed the pump right there within 25 minutes while I waited! The Deville runs great and I cant believe he only charger $60. I was expecting to pay hundreds that I don't have. Thank you Ronnie.....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 16, 2014

    This was the first vehicle I have purchased with Az auto X and I will definitly be returning for vehicles in the future. I would recommend them to anyone.... Their willingness to go the extra mile for great customer service is so much apprieciated. No matter what I have been concerned with they made sure to settle. Im very happy with my vehicle and I know I can count on them. Thank you for making this car buying experience a pleasant one!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 8, 2014

    I always wanted a Mercedes and Rick made that possible. I bought one back in Dec. from Rick for under $10,000. I was a little nervous about buying it but... am very happy I did. Rick made everything happen quickly, at my request, and I feel he went out of his way to accommodate me. I haven't had any issues in the 6 mos. that I've had it and love driving it. The car has been very reliable. If I decide to buy another car, I will go back.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 6, 2014

    Great guys until you hand over that cash. After the sale, Rick will not answer his phone, his voicemail is so full you cannot leave your own, and good... luck getting anywhere after you sign the sales agreement. Buyer beware! Get everything the promise you in writing first. Do not take any verbal agreements with these guys, especially Rick. I wish I would have read these other reviews first. My mom had to have $$$ worth of repairs only weeks after her purchase.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2012

    Just wanted to say that i highly recommend buying from West Coast Auto salesery friendly and smooth buying process live in Bakersfield and found a truck... I have been looking for emailed the dealership Albert emailed me back quickly. I filled out the application online was approved drove down signed the paper work and was back on the road headed home within an hour. When I got home i realized that 2 of the door locks were messed up emailed Albert to see if there was anything they could do. He called me and said he spoke with the owner and that they would take care of it just to bring the truck back in. Thanks again to Albert and West Coast Auto Sales from a very satisfied customer

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2012

    I purchased a beautiful 1999 BMW from these guys and I simply love it.I put 600 miles so far in less then a month and it running AMAZING!!!!I love it.... I was in and out in less then 30 min with a wonderful car..I recommended many friends. They treated me wonderfully.A+++++I ll be back for my next one.+++++

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 2.0 out of 5
    April 9, 2012

    I had saved up money to buy a reliable SUV, a ford, they had no problem taking the money and ohhh the car was perfect, after one day of driving it the... Check engine light came on, my mechanic said it was a problem that is difficult and that they cleared the system just to temporarily remove the check engine light to sell the suv, I have gone with that mechanic for over 10years and hes family and very trusted, when i went back to the dealer they said "thats your problem now" I wouldnt buy from this dealer again also,they gave me a warranty on the transmission and engine for 15 days and if the check ENGINE light is on then that means something is wrong with the ENGINE and they just dont care, poor service,poor customer service, anyways you can go buy a nice looking car there, cheap but take it to a mechanic first because i bet it has unseen problems just like some other reviews, actuallly i wouldnt go buy there PERIOD!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    11 people out of 11 found this review helpful. Did you?
    Dealer Response

    Mr.Jonathan bought the Ford Explorer from us on April 4th 2012 for an extremely reasonable price.This vehicle had just passed the tough Arizona IM240 ...emissions the same day it was purchased with no problems.Makes me wonder how it passed with a ck engine light?When they brought it back with the ck engine light.They drove it to the lot to have us check the code. We cleared the code and also had our ASE mechanic check it while there.No problems where found. We did mention that if the code comes back,please bring it back and we'll take a closer look at the problem.They never did? They're still driving the truck as we speak.Mr.Jonathan was SHORT $300 to complete the purchase and wanted 30 days to pay it.West Coast carried the $300 balance with no interest. We do the best to accommodate our customers.We're sorry for any inconvenience that Mr.Jonathan had to experience. We thrive on customer satisfaction. We have been in the automotive business for more then 15 years and 5 years at the same location.We've sold many cars over the years.We have great feedback & repeated customers.We carry very competitive prices with great used vehicles. On behalf of West Coast Auto Sales,we appreciated your business and we could help,please let us know.

  • 5.0 out of 5
    December 19, 2011

    I recently purchased my second Volvo from West Coast Auto and could not be happier. They always have good deals and good cars. I have always been treated... very well by the staff. I bought my fist Volvo there over 2 years ago and it still running great.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    6 people out of 7 found this review helpful. Did you?
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