Reviews
Write a reviewWe were very satisfied with the visit.
We were very satisfied with the visit. The Baum Service Department was fast and professional with quality results. All Baum's employees were courteous and helpful. The Dealership facilities were top notch every step of the visit. We would recommend this Dealership for any and all automotive needs. Me. and Mrs. Glenn
We were very satisfied with the visit.
We were very satisfied with the visit. The Baum Service Department was fast and professional with quality results. All Baum's employees were courteous and helpful. The Dealership facilities were top notch every step of the visit. We would recommend this Dealership for any and all automotive needs. Me. and Mrs. Glenn
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
From the purchasing process to oil changes, Baum's is
From the purchasing process to oil changes, Baum's is fabulous! Have purchased 2 Equinoxes from Tony Lee at Baum's- would not go to any other dealer!!
From the purchasing process to oil changes, Baum's is
From the purchasing process to oil changes, Baum's is fabulous! Have purchased 2 Equinoxes from Tony Lee at Baum's- would not go to any other dealer!!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My buying experience at Baum Chevrolet was great.
My buying experience at Baum Chevrolet was great. They were friendly and helpful. It was easy and quick. I went to a different dealership before and was not helped at all.
My buying experience at Baum Chevrolet was great.
My buying experience at Baum Chevrolet was great. They were friendly and helpful. It was easy and quick. I went to a different dealership before and was not helped at all.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good.
Good. Efficient. The young man was courteous. Baum?s have always given me good service and were helpful when I have taken my car in.
Good.
Good. Efficient. The young man was courteous. Baum?s have always given me good service and were helpful when I have taken my car in.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nice people
I asked for my car to be put on computer for my turbo, waited a hour, come back talking bout my water pump, when i asked for my TURBO to be checked, so i nicely paid for the test that they took upon theyre selfs to run instead of listening to what i asked to be done, i asked for how much i owed. I paid it, an drove my car to another shop,
Nice people
I asked for my car to be put on computer for my turbo, waited a hour, come back talking bout my water pump, when i asked for my TURBO to be checked, so i nicely paid for the test that they took upon theyre selfs to run instead of listening to what i asked to be done, i asked for how much i owed. I paid it, an drove my car to another shop,
- Customer service
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good but slow.
Service was fine. Had oil change. However very long wait. One of the stalls was down. The new manager is great! If it wasn't for the wait, 5 stars!
Good but slow.
Service was fine. Had oil change. However very long wait. One of the stalls was down. The new manager is great! If it wasn't for the wait, 5 stars!
- Customer service
- 4.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change
It was very busy the day of our oil change but I feel they worked as fast as the could. I think the could use an additional bay when they?re that busy.
Oil change
It was very busy the day of our oil change but I feel they worked as fast as the could. I think the could use an additional bay when they?re that busy.
- Customer service
- 4.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to share this review with us. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. The Baum Chevrolet Buick Team
Baum Chevrolet - Clinton, Illinois
We got an oil change and all the employees were very courteous and knowledgeable. The cabin air filter was checked & all fluids, lights, and tires were all checked. We were in and out in a very short time. Our little dog was surprised & very happy when one of the employees gave him a dog treat! Thank you.
Baum Chevrolet - Clinton, Illinois
We got an oil change and all the employees were very courteous and knowledgeable. The cabin air filter was checked & all fluids, lights, and tires were all checked. We were in and out in a very short time. Our little dog was surprised & very happy when one of the employees gave him a dog treat! Thank you.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! The Baum Chevrolet Buick Team
Excellent Service. Leagues better than competition
Excellent dealership with an outstanding Service department. Very happy with all of the service I have received so far form them. They will continue to have my business for many more years.
Excellent Service. Leagues better than competition
Excellent dealership with an outstanding Service department. Very happy with all of the service I have received so far form them. They will continue to have my business for many more years.
- Customer service
- 5.0
- Buying process
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- Quality of repair
- 5.0
- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Incompetent or criminal, don’t care which...
I had an F250 rowed there over the weekend. On Monday, the quoted me $900, claiming that the battery and alternator both needed replacing. Thinking that this price was a bit high, we picked up the truck today and I had a friend look at it. He quickly determined that the only thing wrong with the truck was a fuse. Incompetent or criminal, don’t care which.
Incompetent or criminal, don’t care which...
I had an F250 rowed there over the weekend. On Monday, the quoted me $900, claiming that the battery and alternator both needed replacing. Thinking that this price was a bit high, we picked up the truck today and I had a friend look at it. He quickly determined that the only thing wrong with the truck was a fuse. Incompetent or criminal, don’t care which.
- Customer service
- 4.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase