Both Richard Gray (Director of Sales) and Jose Lopez were great with helping me leave the lot riding smooth and clean. Both stayed late one night and came... in early the next to make sure I left the lot in my 2013 VW CC Sport. Couldnt be happier. thank you to Richard, Jose, and the entire Tropical Team
I am extremely satisfied with my recent purchase with the dealership. I interacted with the Director Richard Gray; which was a truly honor, he has complete... knowledge and guided me fully. He made my car purchasing experience very comfortable and effortless, not pushy at all whatsoever like many others typical sales guys. He ensured to be calm and patience to respond for every possible question I had with kindness and honesty. Kudos to him !!! I will definitely recommend this dealer to my family and for sure to ALL my friends.
This dealer has turned out to be smoke and mirrors. We purchased a vehicle over a month ago and we have yet to receive our registration. Save yourself... time and frustration. Stay away from these dishonest dealers. They tell you what you want to hear and don’t do what they say. We paid over 10k cash we could have gone anywhere and fell in their web of lies. ******************stay away*******************
I came to Tropical to get a truck for my business, I found a beautiful 06 F350 that was clean inside and out. Pedro went on a test drive with me and the... truck ran amazing so I bought cash out the door. I made it 7 miles from my house and the truck broke down so I called Pedro and Carlos who had a loaner to bring me that night. Normally I wouldn’t deal with it and get my money back but they’ve treated me fairly on both vehicles I’ve gotten from them. Carlos called me to come in and talk with him 2 weeks later, he informed me that he was not going to sell me the truck because he didn’t want me to have any other issues with and offered my money back!! ( who does this? ) Well I bought a truck from a private seller but I still needed a vehicle so instead of getting my money back I bought a beautiful 2014 Charger from him with a warranty! Carlos, Stacy, Eddie, Pedro, and Chris are an awesome team and I’ll never go anywhere else to buy a used vehicle, they’re honest and treat you with the utmost respect!!! Look no further when shopping for a quality used car whose been established and not a fly by night car lot! Thank you Pedro and Carlos once again!!
Most unprofessional place I've ever been to. Herrassing ne about a vehicle I do not want. I've told them multiple times not t oj contact me and to delete... my information. Still badgering me. Do not waste your time with this place.
Tropical has quality vehicles and service.The owner stands behind the vehicles and is a very honest man.This was one of the best car buying experience... that I have had. I highly recommend this dealership to anyone looking to purchase a vehicle.
I am truly satisfied with my experience at Tropical & the owner stands behind his vehicles & is a very honest man. I highly recommend
I came to buy a car in this establishment and my sales representive is William. He was very nice and treated us like we were at home.
This was a wonderful Experience! I highly recommend this dealership.
Just purchased a 2012 Ford Expedition from Tropical. Traded in my fun car the BMW convertible. They were very good to work with and I am very happy. Joslyn... was the sales person and she did a great job. Thank you. I will be back again.