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I came to Tropical to get a truck for my business, I found a beautiful 06 F350 that was clean inside and out. Pedro went on a test drive with me and the... truck ran amazing so I bought cash out the door. I made it 7 miles from my house and the truck broke down so I called Pedro and Carlos who had a loaner to bring me that night. Normally I wouldn’t deal with it and get my money back but they’ve treated me fairly on both vehicles I’ve gotten from them. Carlos called me to come in and talk with him 2 weeks later, he informed me that he was not going to sell me the truck because he didn’t want me to have any other issues with and offered my money back!! ( who does this? ) Well I bought a truck from a private seller but I still needed a vehicle so instead of getting my money back I bought a beautiful 2014 Charger from him with a warranty! Carlos, Stacy, Eddie, Pedro, and Chris are an awesome team and I’ll never go anywhere else to buy a used vehicle, they’re honest and treat you with the utmost respect!!! Look no further when shopping for a quality used car whose been established and not a fly by night car lot! Thank you Pedro and Carlos once again!!
Most unprofessional place I've ever been to. Herrassing ne about a vehicle I do not want. I've told them multiple times not t oj contact me... and to delete my information. Still badgering me. Do not waste your time with this place.
Tropical has quality vehicles and service.The owner stands behind the vehicles and is a very honest man.This was one of the best car buying experience... that I have had. I highly recommend this dealership to anyone looking to purchase a vehicle.
I am truly satisfied with my experience at Tropical & the owner stands behind his vehicles & is a very honest man. I highly recommend
I came to buy a car in this establishment and my sales representive is William. He was very nice and treated us like we were at home.
This was a wonderful Experience! I highly recommend this dealership.
Just purchased a 2012 Ford Expedition from Tropical. Traded in my fun car the BMW convertible. They were very good to work with and I am very happy. Joslyn... was the sales person and she did a great job. Thank you. I will be back again.
Since we arrived at car outlet William was pretty professional and friendly understanding our needs. Highly recommended if you are looking for a car in... Florida. He's a Spanish speaker salesperson...it's a plus...
They have a great team from the owner to there service manager and everyone between. The sale was smooth, great financing, stand behind the vehicles they... sell and I can keeping going on and on. I had 3 issues that had to be repaired at the time of the sale and they took care of them to Fords standards and I am very happy with the process. I will go to Tropical Auto the next time I am looking another vehicle as they have a wide selection on hand. Keep up the great work and thank you for everything Tropical Auto.
I will recomend this dealer to everyone they are the best . They have very beautiful lot of cars. the customer service is excellent the people who works... there are very nice and professionals. Thanks Luisana for your help was very profesional.